01 Directory record
Service, provider and regulatory context
- Provider
- Hope Care Support Limited
- CQC provider ID
- 1-6187184964
- CQC location ID
- 1-6548524060
- ODS code
- VND2M
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Hertfordshire
- ONSPD CCG
- E38000049 · NHS East and North Hertfordshire CCG
- Latest directory check
- 19 May 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 March 2019
- Dormant
- No
- Registered manager
- Falegan, Ayo
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 19 May 2026
- Inherited rating
- No
- PAF ID
- 36236199
- Coordinates
- 51.9018490, -0.2161800
- Parliamentary constituency
- Stevenage
- Provider Companies House number
- 10949890
- Provider HSCA start date
- 6 March 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Falegan, Ayo
- Provider telephone
- 01438878742
- Provider PAF ID
- 36236199
- Provider coordinates
- 51.9018490, -0.2161800
- Provider constituency
- Stevenage
- Provider address
- Business & Technology Centre, Bessemer Drive, Stevenage, Hertfordshire, SG1 2DX
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Effective | Good | 19 May 2026 | Location | No |
| Homecare | Overall | Requires improvement | 19 May 2026 | Location | No |
| Homecare | Safe | Good | 19 May 2026 | Location | No |
| Homecare | Well-led | Good | 19 May 2026 | Location | No |
| Overall | Effective | Good | 19 May 2026 | Location | No |
| Overall | Overall | Requires improvement | 19 May 2026 | Location | No |
| Overall | Safe | Good | 19 May 2026 | Location | No |
| Overall | Well-led | Good | 19 May 2026 | Location | No |
| Overall | Caring | Requires improvement | 10 July 2021 | Location | No |
| Overall | Responsive | Requires improvement | 10 July 2021 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Business & Technology Centre,Bessemer Drive,Stevenage, SG1 2DX
Phone: 1438310000
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.