01 Directory record
Service, provider and regulatory context
- Provider
- New Vision Care Services Limited
- CQC provider ID
- 1-6344269743
- CQC location ID
- 1-6692340388
- ODS code
- VND99
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- County Durham
- ONSPD CCG
- E38000234 · NHS County Durham CCG
- Latest directory check
- 14 January 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 12 April 2019
- Dormant
- No
- Registered manager
- Ali, Petronella
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 14 January 2026
- Inherited rating
- No
- UPRN
- 100110740251
- Coordinates
- 54.8556450, -1.5731260
- Parliamentary constituency
- North Durham
- Provider Companies House number
- 11523536
- Provider HSCA start date
- 12 April 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Ali, Petronella
- Provider telephone
- 01913664386
- Provider UPRN
- 100110740251
- Provider coordinates
- 54.8556450, -1.5731260
- Provider constituency
- North Durham
- Provider address
- 3 Middle Chare, Chester Le Street, DH3 3QD
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 14 January 2026 | Location | No |
| Homecare | Effective | Good | 14 January 2026 | Location | No |
| Homecare | Overall | Good | 14 January 2026 | Location | No |
| Homecare | Responsive | Good | 14 January 2026 | Location | No |
| Homecare | Safe | Good | 14 January 2026 | Location | No |
| Homecare | Well-led | Good | 14 January 2026 | Location | No |
| Overall | Caring | Good | 14 January 2026 | Location | No |
| Overall | Effective | Good | 14 January 2026 | Location | No |
| Overall | Overall | Good | 14 January 2026 | Location | No |
| Overall | Responsive | Good | 14 January 2026 | Location | No |
| Overall | Safe | Good | 14 January 2026 | Location | No |
| Overall | Well-led | Good | 14 January 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 3 Middle Chare,Chester Le Street, DH3 3QD
Phone: 1913664386