01 Directory record
Service, provider and regulatory context
- Provider
- Chaston House Ltd
- CQC provider ID
- 1-654185311
- CQC location ID
- 1-692233405
- ODS code
- VM1HC
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Ealing
- ONSPD CCG
- E38000256 · NHS North West London CCG
- Latest directory check
- 21 August 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 16 April 2013
- Dormant
- No
- Registered manager
- Gibson, Charlotte
- Care-home beds
- 11
- Latest overall rating
- Requires improvement
- Rating publication date
- 21 August 2024
- Inherited rating
- No
- UPRN
- 12102348
- Coordinates
- 51.5130550, -0.2675530
- Parliamentary constituency
- Ealing Central and Acton
- Provider Companies House number
- 07090179
- Provider HSCA start date
- 16 April 2013
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Gibson, Charlotte
- Provider telephone
- 02089923208
- Provider UPRN
- 12102348
- Provider coordinates
- 51.5130550, -0.2675530
- Provider constituency
- Ealing Central and Acton
- Provider address
- 11 Acacia Road, London, W3 6HD
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 21 August 2024 | Location | No |
| Care Homes | Overall | Requires improvement | 21 August 2024 | Location | No |
| Care Homes | Responsive | Good | 21 August 2024 | Location | No |
| Care Homes | Safe | Requires improvement | 21 August 2024 | Location | No |
| Care Homes | Well-led | Requires improvement | 21 August 2024 | Location | No |
| Overall | Caring | Good | 21 August 2024 | Location | No |
| Overall | Overall | Requires improvement | 21 August 2024 | Location | No |
| Overall | Responsive | Good | 21 August 2024 | Location | No |
| Overall | Safe | Requires improvement | 21 August 2024 | Location | No |
| Overall | Well-led | Requires improvement | 21 August 2024 | Location | No |
| Overall | Effective | Good | 28 June 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 11 Acacia Road,Acton,London, W3 6HD
Phone: 2089923208