01 Directory record
Service, provider and regulatory context
- Provider
- The Human Support Group Limited
- CQC provider ID
- 1-101693918
- CQC location ID
- 1-6953605496
- ODS code
- VNDKD
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- North West
- NHS region
- North West
- Local authority
- Cheshire West and Chester
- ONSPD CCG
- E38000233 · NHS Cheshire CCG
- Brand
- BD307 · BRAND City and County Healthcare Group
- Latest directory check
- 15 October 2021
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 5 June 2019
- Dormant
- No
- Registered manager
- Kay, Deborah
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 15 October 2021
- Inherited rating
- No
- PAF ID
- 38221930
- Coordinates
- 53.2652740, -2.7751650
- Parliamentary constituency
- Runcorn and Helsby
- Provider Companies House number
- 03513906
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Hunter, Julie
- Provider telephone
- 02071860518
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100032128179
- Provider coordinates
- 52.9310140, -1.1721940
- Provider constituency
- Nottingham South
- Provider address
- Cardinal House, Abbeyfield Court, Abbeyfield Road, Nottingham, NG7 2SZ
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
- Extra Care housing services
Service user bands
- Dementia
- Mental Health
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 15 October 2021 | Location | No |
| Overall | Effective | Good | 15 October 2021 | Location | No |
| Overall | Overall | Requires improvement | 15 October 2021 | Location | No |
| Overall | Responsive | Good | 15 October 2021 | Location | No |
| Overall | Safe | Requires improvement | 15 October 2021 | Location | No |
| Overall | Well-led | Requires improvement | 15 October 2021 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies|Supported housing
Specialisms and services
Sensory impairments|Dementia|Mental health conditions|Physical disabilities
04 Contact
Public directory details
Address: The Windings,Cable Drive, Helsby,Frodsham, WA6 0FP
Phone: 1925648004