01 Directory record
Service, provider and regulatory context
- Provider
- Donna Burrows and Harold Burrows
- CQC provider ID
- 1-732257134
- CQC location ID
- 1-738691362
- ODS code
- VL6KC
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Suffolk
- ONSPD CCG
- E38000204 · NHS West Suffolk CCG
- Latest directory check
- 14 October 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 17 June 2013
- Dormant
- No
- Registered manager
- Burrows, Donna
- Care-home beds
- 16
- Latest overall rating
- Requires improvement
- Rating publication date
- 14 October 2024
- Inherited rating
- No
- UPRN
- 10009756257
- Coordinates
- 52.0711460, 0.4355040
- Parliamentary constituency
- West Suffolk
- Provider HSCA start date
- 17 June 2013
- Provider type
- Social Care Org
- Provider ownership type
- Partnership
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider main partner
- Burrows, Donna
- Provider telephone
- 01440714745
- Provider website recorded
- Available through the source page
- Provider coordinates
- 52.0711460, 0.4355040
- Provider constituency
- West Suffolk
- Provider address
- The Swallows Residential Home, Helions Bumpstead Road, Haverhill, Suffolk, CB9 7AA
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Effective | Requires improvement | 14 October 2024 | Location | No |
| Care Homes | Overall | Requires improvement | 14 October 2024 | Location | No |
| Care Homes | Safe | Requires improvement | 14 October 2024 | Location | No |
| Care Homes | Well-led | Requires improvement | 14 October 2024 | Location | No |
| Overall | Effective | Requires improvement | 14 October 2024 | Location | No |
| Overall | Overall | Requires improvement | 14 October 2024 | Location | No |
| Overall | Safe | Requires improvement | 14 October 2024 | Location | No |
| Overall | Well-led | Requires improvement | 14 October 2024 | Location | No |
| Overall | Caring | Good | 9 May 2018 | Location | No |
| Overall | Responsive | Good | 9 May 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: Helions Bumpstead Road,Haverhill, CB9 7AA
Phone: 1440714745