01 Directory record
Service, provider and regulatory context
- Provider
- Optima HCI Limited
- CQC provider ID
- 1-7094083535
- CQC location ID
- 1-7424248280
- ODS code
- VNEA5
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Suffolk
- ONSPD CCG
- E38000086 · NHS Ipswich and East Suffolk CCG
- Latest directory check
- 25 June 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 September 2019
- Dormant
- No
- Care-home beds
- 55
- Latest overall rating
- Requires improvement
- Rating publication date
- 25 June 2026
- Inherited rating
- No
- UPRN
- 10023993084
- Coordinates
- 52.1230100, 1.0737640
- Parliamentary constituency
- Central Suffolk and North Ipswich
- Provider Companies House number
- 11940296
- Provider HSCA start date
- 9 September 2019
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Houghton, Lee
- Provider telephone
- 02085720990
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 35955305
- Provider coordinates
- 51.5256170, -0.0836020
- Provider constituency
- Hackney South and Shoreditch
- Provider address
- 3rd Floor, 86-90 Paul Street, London, EC2A 4NE
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Requires improvement | 25 June 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 25 June 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 25 June 2026 | Location | No |
| Care Homes | Responsive | Requires improvement | 25 June 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 25 June 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 25 June 2026 | Location | No |
| Overall | Caring | Requires improvement | 25 June 2026 | Location | No |
| Overall | Effective | Requires improvement | 25 June 2026 | Location | No |
| Overall | Overall | Requires improvement | 25 June 2026 | Location | No |
| Overall | Responsive | Requires improvement | 25 June 2026 | Location | No |
| Overall | Safe | Requires improvement | 25 June 2026 | Location | No |
| Overall | Well-led | Requires improvement | 25 June 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Upper Street,Baylham,Ipswich, IP6 8JR
Phone: 1473830267