01 Directory record
Service, provider and regulatory context
- Provider
- Royal Star & Garter
- Also known as
- Royal Star & Garter
- CQC provider ID
- 1-101643093
- CQC location ID
- 1-744717194
- ODS code
- VM3WD
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- London
- NHS region
- London
- Local authority
- Kingston upon Thames
- ONSPD CCG
- E38000245 · NHS South West London CCG
- Latest directory check
- 4 February 2023
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 August 2013
- Dormant
- No
- Registered manager
- Maher, Helena
- Care-home beds
- 63
- Latest overall rating
- Good
- Rating publication date
- 4 February 2023
- Inherited rating
- No
- UPRN
- 128032288
- Coordinates
- 51.3882770, -0.3040470
- Parliamentary constituency
- Kingston and Surbiton
- Provider charity number
- 210119
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hall, Shirley
- Provider telephone
- 02084398000
- Provider website recorded
- Available through the source page
- Provider PAF ID
- 37580598
- Provider coordinates
- 51.4144670, -0.3630610
- Provider constituency
- Twickenham
- Provider address
- 15 Castle Mews, Hampton, Middlesex, TW12 2NP
Regulated activities
- Accommodation for persons who require nursing or personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
Service user bands
- Dementia
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Overall | Good | 4 February 2023 | Location | No |
| Overall | Safe | Good | 4 February 2023 | Location | No |
| Overall | Well-led | Good | 4 February 2023 | Location | No |
| Overall | Caring | Outstanding | 13 January 2018 | Location | No |
| Overall | Effective | Good | 13 January 2018 | Location | No |
| Overall | Responsive | Good | 13 January 2018 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: Upper Brighton Road,Surbiton, KT6 6JY
Phone: 2083395100
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.