01 Directory record
Service, provider and regulatory context
- Provider
- Promised Care Limited
- CQC provider ID
- 1-7563148920
- CQC location ID
- 1-8172028028
- ODS code
- VNF22
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Ealing
- ONSPD CCG
- E38000256 · NHS North West London CCG
- Latest directory check
- 16 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 9 January 2020
- Dormant
- No
- Registered manager
- Agbor-Baxter, Racheal
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 16 March 2026
- Inherited rating
- No
- UPRN
- 12033065
- Coordinates
- 51.5328630, -0.3852890
- Parliamentary constituency
- Ealing North
- Provider Companies House number
- 08790420
- Provider HSCA start date
- 9 January 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Agbor-Baxter, Racheal
- Provider telephone
- 02039047424
- Provider website recorded
- Available through the source page
- Provider UPRN
- 12033065
- Provider coordinates
- 51.5328630, -0.3852890
- Provider constituency
- Ealing North
- Provider address
- 16 Arrowscout Walk, Ruislip Road, Northolt, UB5 6EE
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Mental Health
- Older People
- People with an eating disorder
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 16 March 2026 | Location | No |
| Homecare | Effective | Good | 16 March 2026 | Location | No |
| Homecare | Overall | Good | 16 March 2026 | Location | No |
| Homecare | Responsive | Good | 16 March 2026 | Location | No |
| Homecare | Safe | Good | 16 March 2026 | Location | No |
| Homecare | Well-led | Good | 16 March 2026 | Location | No |
| Overall | Caring | Good | 16 March 2026 | Location | No |
| Overall | Effective | Good | 16 March 2026 | Location | No |
| Overall | Overall | Good | 16 March 2026 | Location | No |
| Overall | Responsive | Good | 16 March 2026 | Location | No |
| Overall | Safe | Good | 16 March 2026 | Location | No |
| Overall | Well-led | Good | 16 March 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Mental health conditions|Caring for adults over 65 yrs|Eating disorders|Physical disabilities
04 Contact
Public directory details
Address: 16 Arrowscout Walk,Northolt, UB5 6EE
Phone: 2039047424