01 Directory record
Service, provider and regulatory context
- Provider
- Phoenix Care Support Services Limited
- Also known as
- Metloc Business Centre
- CQC provider ID
- 1-7747037489
- CQC location ID
- 1-8251228746
- ODS code
- VNF5Q
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- London
- NHS region
- London
- Local authority
- Havering
- ONSPD CCG
- E38000255 · NHS North East London CCG
- Latest directory check
- 13 April 2022
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 23 January 2020
- Dormant
- No
- Registered manager
- Ayoola-Giwa, Funke
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 13 April 2022
- Inherited rating
- No
- UPRN
- 100023211140
- Coordinates
- 51.5751810, 0.1866150
- Parliamentary constituency
- Romford
- Provider Companies House number
- 12086054
- Provider HSCA start date
- 23 January 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Ayoola-Giwa, Funke
- Provider telephone
- 07931542129
- Provider UPRN
- 100023211140
- Provider coordinates
- 51.5751810, 0.1866150
- Provider constituency
- Romford
- Provider address
- Metloc Business Centre, 37 Victoria Road, Romford, RM1 2LH
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Requires improvement | 13 April 2022 | Location | No |
| Overall | Effective | Requires improvement | 13 April 2022 | Location | No |
| Overall | Overall | Requires improvement | 13 April 2022 | Location | No |
| Overall | Responsive | Requires improvement | 13 April 2022 | Location | No |
| Overall | Safe | Requires improvement | 13 April 2022 | Location | No |
| Overall | Well-led | Requires improvement | 13 April 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 37 Victoria Road,Romford, RM1 2LH
Phone: 7931542129