01 Directory record
Service, provider and regulatory context
- Provider
- Total Care Norfolk Limited
- CQC provider ID
- 1-2406814950
- CQC location ID
- 1-8322752705
- ODS code
- VNF8D
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 16 July 2024
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 19 February 2020
- Dormant
- No
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 16 July 2024
- Inherited rating
- No
- PAF ID
- 36710294
- Coordinates
- 52.6023650, 0.3777890
- Parliamentary constituency
- South West Norfolk
- Provider Companies House number
- 9803011
- Provider HSCA start date
- 17 March 2017
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Dickens, Susan
- Provider telephone
- 07516475166
- Provider PAF ID
- 36710294
- Provider coordinates
- 52.6023650, 0.3777890
- Provider constituency
- South West Norfolk
- Provider address
- 20 High Street, Downham Market, Norfolk, PE38 9DB
Regulated activities
- Personal care
Service types in monthly profile
- Domiciliary care service
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Caring | Good | 16 July 2024 | Location | No |
| Homecare | Effective | Good | 16 July 2024 | Location | No |
| Homecare | Overall | Requires improvement | 16 July 2024 | Location | No |
| Homecare | Responsive | Good | 16 July 2024 | Location | No |
| Homecare | Safe | Requires improvement | 16 July 2024 | Location | No |
| Homecare | Well-led | Requires improvement | 16 July 2024 | Location | No |
| Overall | Caring | Good | 16 July 2024 | Location | No |
| Overall | Effective | Good | 16 July 2024 | Location | No |
| Overall | Overall | Requires improvement | 16 July 2024 | Location | No |
| Overall | Responsive | Good | 16 July 2024 | Location | No |
| Overall | Safe | Requires improvement | 16 July 2024 | Location | No |
| Overall | Well-led | Requires improvement | 16 July 2024 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 20 High Street,Downham Market, PE38 9DB
Phone: 1366858070