01 Directory record
Service, provider and regulatory context
- Provider
- Concept Care Solutions Limited
- CQC provider ID
- 1-101672256
- CQC location ID
- 1-8609761939
- ODS code
- VNFM4
- Care home
- No
- Location type
- Social Care Org
- Primary inspection category
- Community based adult social care services
- Region
- East
- NHS region
- East of England
- Local authority
- Southend-on-Sea
- ONSPD CCG
- E38000168 · NHS Southend CCG
- Latest directory check
- 16 October 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 11 May 2020
- Dormant
- No
- Registered manager
- Fongho, Edith
- Care-home beds
- 0
- Latest overall rating
- Requires improvement
- Rating publication date
- 16 October 2025
- Inherited rating
- No
- UPRN
- 100091582326
- Coordinates
- 51.5356930, 0.7127990
- Parliamentary constituency
- Southend East and Rochford
- Provider Companies House number
- 04335280
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Community based adult social care services
- Provider nominated individual
- Fongho, Edith
- Provider telephone
- 02080505986
- Provider UPRN
- 10090227220
- Provider coordinates
- 51.6561450, -0.3974490
- Provider constituency
- Watford
- Provider address
- 58 High Street, Watford, WD17 2BS
Regulated activities
- Personal care
- Treatment of disease, disorder or injury
Service types in monthly profile
- Domiciliary care service
Service user bands
- Children 0-18 years
- Dementia
- Learning disabilities or autistic spectrum disorder
- Mental Health
- Older People
- Physical Disability
- Sensory Impairment
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Homecare | Overall | Requires improvement | 16 October 2025 | Location | No |
| Homecare | Safe | Requires improvement | 16 October 2025 | Location | No |
| Homecare | Well-led | Requires improvement | 16 October 2025 | Location | No |
| Overall | Overall | Requires improvement | 16 October 2025 | Location | No |
| Overall | Safe | Requires improvement | 16 October 2025 | Location | No |
| Overall | Well-led | Requires improvement | 16 October 2025 | Location | No |
| Overall | Caring | Good | 7 December 2022 | Location | No |
| Overall | Effective | Good | 7 December 2022 | Location | No |
| Overall | Responsive | Good | 7 December 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Homecare agencies
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs|Physical disabilities
04 Contact
Public directory details
Address: 35 Clarence Street,Southend-on-sea, SS1 1BH
Phone: 1702567430
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.