01 Directory record
Service, provider and regulatory context
- Provider
- Cygnet (OE) Limited
- CQC provider ID
- 1-101728109
- CQC location ID
- 1-894198689
- Care home
- No
- Location type
- Independent Healthcare Org
- Primary inspection category
- Mental health - community & hospital - independent
- Region
- North East
- NHS region
- North East and Yorkshire
- Local authority
- Northumberland
- ONSPD CCG
- E38000130 · NHS Northumberland CCG
- Brand
- BD205 · BRAND Cygnet Health Care
- Latest directory check
- 9 March 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 3 September 2013
- Dormant
- No
- Registered manager
- King, Alison
- Care-home beds
- 0
- Latest overall rating
- Good
- Rating publication date
- 9 March 2026
- Inherited rating
- No
- Coordinates
- 54.9772070, -2.0888290
- Parliamentary constituency
- Hexham
- Provider Companies House number
- 03872364
- Provider HSCA start date
- 1 October 2010
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Smith, Peter
- Provider telephone
- 01732448244
- Provider website recorded
- Available through the source page
- Provider UPRN
- 100062387368
- Provider coordinates
- 51.2768470, 0.3967490
- Provider constituency
- Maidstone and Malling
- Provider address
- 18 Kings Hill Avenue, Kings Hill, West Malling, ME19 4AE
Regulated activities
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Treatment of disease, disorder or injury
Service types in monthly profile
- Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
Service user bands
- Mental Health
- People detained under the Mental Health Act
- Younger Adults
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Acute wards for adults of working age and psychiatric intensive care units | Caring | Good | 9 March 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Effective | Good | 9 March 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Overall | Good | 9 March 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Responsive | Good | 9 March 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Safe | Requires improvement | 9 March 2026 | Location | No |
| Acute wards for adults of working age and psychiatric intensive care units | Well-led | Good | 9 March 2026 | Location | No |
| Overall | Caring | Good | 9 March 2026 | Location | No |
| Overall | Effective | Good | 9 March 2026 | Location | No |
| Overall | Overall | Good | 9 March 2026 | Location | No |
| Overall | Responsive | Good | 9 March 2026 | Location | No |
| Overall | Safe | Requires improvement | 9 March 2026 | Location | No |
| Overall | Well-led | Good | 9 March 2026 | Location | No |
| Wards for people with learning disabilities or autism | Caring | Good | 25 September 2019 | Location | No |
| Wards for people with learning disabilities or autism | Effective | Requires improvement | 25 September 2019 | Location | No |
| Wards for people with learning disabilities or autism | Overall | Inadequate | 25 September 2019 | Location | No |
| Wards for people with learning disabilities or autism | Responsive | Good | 25 September 2019 | Location | No |
| Wards for people with learning disabilities or autism | Safe | Inadequate | 25 September 2019 | Location | No |
| Wards for people with learning disabilities or autism | Well-led | Inadequate | 25 September 2019 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Hospitals - Mental health/capacity
Specialisms and services
Caring for adults under 65 yrs|Mental health conditions|Caring for people whose rights are restricted under the Mental Health Act
04 Contact
Public directory details
Address: Anick Road,Hexham, NE46 4JR
Phone: 1434600980
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.