01 Directory record
Service, provider and regulatory context
- Provider
- Mrs Veronica Caulton
- CQC provider ID
- 1-8546434221
- CQC location ID
- 1-8970607556
- ODS code
- VNG07
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- North West
- NHS region
- North West
- Local authority
- Knowsley
- ONSPD CCG
- E38000091 · NHS Knowsley CCG
- Latest directory check
- 24 June 2025
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 10 June 2020
- Dormant
- No
- Care-home beds
- 20
- Latest overall rating
- Requires improvement
- Rating publication date
- 24 June 2025
- Inherited rating
- No
- Coordinates
- 53.4131300, -2.8546110
- Parliamentary constituency
- Knowsley
- Provider HSCA start date
- 10 June 2020
- Provider type
- Social Care Org
- Provider ownership type
- Individual
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider telephone
- 01514891932
- Provider UPRN
- 40008779
- Provider coordinates
- 53.4131300, -2.8546110
- Provider constituency
- Knowsley
- Provider address
- Whitestone Lodge 56 Church Road, Roby, Liverpool, L36 9TP
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 24 June 2025 | Location | No |
| Care Homes | Effective | Good | 24 June 2025 | Location | No |
| Care Homes | Overall | Requires improvement | 24 June 2025 | Location | No |
| Care Homes | Responsive | Good | 24 June 2025 | Location | No |
| Care Homes | Safe | Requires improvement | 24 June 2025 | Location | No |
| Care Homes | Well-led | Requires improvement | 24 June 2025 | Location | No |
| Overall | Caring | Good | 24 June 2025 | Location | No |
| Overall | Effective | Good | 24 June 2025 | Location | No |
| Overall | Overall | Requires improvement | 24 June 2025 | Location | No |
| Overall | Responsive | Good | 24 June 2025 | Location | No |
| Overall | Safe | Requires improvement | 24 June 2025 | Location | No |
| Overall | Well-led | Requires improvement | 24 June 2025 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 56 Church Road,Roby,Liverpool, L36 9TP
Phone: 1514493000