01 Directory record
Service, provider and regulatory context
- Provider
- The Hanley Care Group Limited
- CQC provider ID
- 1-9597888597
- CQC location ID
- 1-9823802251
- ODS code
- VNH08
- Care home
- Yes
- Location type
- Social Care Org
- Primary inspection category
- Residential social care
- Region
- East
- NHS region
- East of England
- Local authority
- Norfolk
- ONSPD CCG
- E38000239 · NHS Norfolk and Waveney CCG
- Latest directory check
- 16 September 2022
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 6 November 2020
- Dormant
- No
- Registered manager
- Hanley, Sandra
- Care-home beds
- 16
- Latest overall rating
- Requires improvement
- Rating publication date
- 16 September 2022
- Inherited rating
- No
- UPRN
- 100090927546
- Coordinates
- 52.6151850, 1.2592600
- Parliamentary constituency
- Norwich South
- Provider Companies House number
- 12123604
- Provider HSCA start date
- 6 November 2020
- Provider type
- Social Care Org
- Provider ownership type
- Organisation
- Provider inspection directorate
- Adult social care
- Provider inspection category
- Residential social care
- Provider nominated individual
- Hanley, Sandra
- Provider telephone
- 01603503528
- Provider UPRN
- 10009921855
- Provider coordinates
- 52.6262180, 1.3438390
- Provider constituency
- Norwich North
- Provider address
- Lancaster House, 87 Yarmouth Road, Norwich, NR7 0HF
Regulated activities
- Accommodation for persons who require nursing or personal care
Service types in monthly profile
- Care home service without nursing
Service user bands
- Dementia
- Older People
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Overall | Caring | Good | 16 September 2022 | Location | No |
| Overall | Effective | Requires improvement | 16 September 2022 | Location | No |
| Overall | Overall | Requires improvement | 16 September 2022 | Location | No |
| Overall | Responsive | Requires improvement | 16 September 2022 | Location | No |
| Overall | Safe | Requires improvement | 16 September 2022 | Location | No |
| Overall | Well-led | Requires improvement | 16 September 2022 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Residential homes
Specialisms and services
Dementia|Caring for adults over 65 yrs
04 Contact
Public directory details
Address: 423 Unthank Road,Norwich, NR4 7QB
Phone: 1603503528
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.