CQC Regulated care location

Xen Care Services

Also known as Support Haven Ltd

UNIT 1 THE RUTHERFORD CENTRE,16 DUNLOP ROAD Hadleigh Road Industrial Estate,Ipswich, IP2 0UG

01 Directory record

Service, provider and regulatory context

Provider
Support Haven Ltd
Also known as
Support Haven Ltd
CQC provider ID
1-9716977110
CQC location ID
1-9983501615
ODS code
VNHG0
Care home
No
Location type
Social Care Org
Primary inspection category
Community based adult social care services
Region
East
NHS region
East of England
Local authority
Suffolk
ONSPD CCG
E38000086 · NHS Ipswich and East Suffolk CCG
Latest directory check
7 September 2023

02 Full active-location profile

Registration, management and provider identifiers

HSCA start date
7 December 2020
Dormant
No
Care-home beds
0
Latest overall rating
Requires improvement
Rating publication date
7 September 2023
Inherited rating
No
UPRN
10003878265
Coordinates
52.0597500, 1.1289900
Parliamentary constituency
Ipswich
Provider Companies House number
10878702
Provider HSCA start date
7 December 2020
Provider type
Social Care Org
Provider ownership type
Organisation
Provider inspection directorate
Adult social care
Provider inspection category
Community based adult social care services
Provider nominated individual
Erediauwa, Kay
Provider telephone
01473557670
Provider website recorded
Available through the source page
Provider UPRN
10003878265
Provider coordinates
52.0597500, 1.1289900
Provider constituency
Ipswich
Provider address
UNIT 1 THE RUTHERFORD CENTRE, 16 DUNLOP ROAD Hadleigh Road Industrial Estate, Ipswich, IP2 0UG

Regulated activities

  • Personal care

Service types in monthly profile

  • Domiciliary care service

Service user bands

  • Dementia
  • Learning disabilities or autistic spectrum disorder
  • Mental Health
  • Older People
  • Younger Adults

03 CQC ratings

Latest published rating rows

Service / population groupDomainRatingPublishedReport typeInherited
OverallOverallRequires improvement7 September 2023LocationNo
OverallSafeRequires improvement7 September 2023LocationNo
OverallWell-ledRequires improvement7 September 2023LocationNo
OverallCaringGood13 April 2022LocationNo
OverallEffectiveRequires improvement13 April 2022LocationNo
OverallResponsiveRequires improvement13 April 2022LocationNo

CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.

03 Care provided

Service types and specialisms

Service types

Homecare agencies

Specialisms and services

Caring for adults under 65 yrs|Dementia|Learning disabilities|Mental health conditions|Caring for adults over 65 yrs

04 Contact

Public directory details

Address: UNIT 1 THE RUTHERFORD CENTRE,16 DUNLOP ROAD Hadleigh Road Industrial Estate,Ipswich, IP2 0UG

Phone: 1473557670