01 Directory record
Service, provider and regulatory context
- Provider
- Herefordshire and Worcestershire Health and Care NHS Trust
- CQC provider ID
- R1A
- CQC location ID
- R1ACY
- Care home
- Yes
- Location type
- NHS Healthcare Organisation
- Primary inspection category
- Mental health - community & residential - NHS
- Region
- West Midlands
- NHS region
- Midlands
- Local authority
- Worcestershire
- ONSPD CCG
- E38000236 · NHS Herefordshire and Worcestershire CCG
- Latest directory check
- 24 July 2026
02 Full active-location profile
Registration, management and provider identifiers
- HSCA start date
- 1 July 2011
- Dormant
- No
- Care-home beds
- 14
- Latest overall rating
- Requires improvement
- Rating publication date
- 24 July 2026
- Inherited rating
- No
- UPRN
- 200003222077
- Coordinates
- 52.1259240, -2.3206500
- Parliamentary constituency
- West Worcestershire
- Provider HSCA start date
- 1 July 2011
- Provider type
- NHS Healthcare Organisation
- Provider ownership type
- NHS Body
- Provider inspection directorate
- Hospitals
- Provider inspection category
- Mental health - community & residential - NHS
- Provider nominated individual
- Rule, Ellen
- Provider telephone
- 01905733658
- Provider website recorded
- Available through the source page
- Provider UPRN
- 10090442829
- Provider coordinates
- 52.1923520, -2.1780130
- Provider constituency
- Worcester
- Provider address
- Unit 2, Kings Court Business Park, Charles Hastings Way, Worcester, WR5 1JR
Regulated activities
- Accommodation for persons who require nursing or personal care
- Assessment or medical treatment for persons detained under the Mental Health Act 1983
- Diagnostic and screening procedures
- Treatment of disease, disorder or injury
Service types in monthly profile
- Care home service with nursing
- Community based services for people with a learning disability
- Hospital services for people with mental health needs, learning disabilities and problems with substance misuse
Service user bands
- Children 0-18 years
- Learning disabilities or autistic spectrum disorder
- Physical Disability
- Sensory Impairment
03 CQC ratings
Latest published rating rows
| Service / population group | Domain | Rating | Published | Report type | Inherited |
|---|---|---|---|---|---|
| Care Homes | Caring | Good | 24 July 2026 | Location | No |
| Care Homes | Effective | Requires improvement | 24 July 2026 | Location | No |
| Care Homes | Overall | Requires improvement | 24 July 2026 | Location | No |
| Care Homes | Responsive | Good | 24 July 2026 | Location | No |
| Care Homes | Safe | Requires improvement | 24 July 2026 | Location | No |
| Care Homes | Well-led | Requires improvement | 24 July 2026 | Location | No |
| Overall | Caring | Good | 24 July 2026 | Location | No |
| Overall | Effective | Requires improvement | 24 July 2026 | Location | No |
| Overall | Overall | Requires improvement | 24 July 2026 | Location | No |
| Overall | Responsive | Good | 24 July 2026 | Location | No |
| Overall | Safe | Requires improvement | 24 July 2026 | Location | No |
| Overall | Well-led | Requires improvement | 24 July 2026 | Location | No |
CQC can publish more than one rating on the same date and may rate individual services instead of the overall location. Rows are reproduced without BritDB combining them into a new score.
03 Care provided
Service types and specialisms
Service types
Nursing homes|Community services - Learning disabilities|Hospitals - Mental health/capacity
Specialisms and services
Caring for children (0 - 18yrs)|Sensory impairments|Learning disabilities|Physical disabilities
04 Contact
Public directory details
Address: Osborne Road,Malvern Link,Malvern, WR14 1JE
Phone: 1684612727
A service website is recorded by CQC; it is available through the source page so this profile contains no external link.