BritDB

CCEW Charity Commission profile

Citizens Advice North Staffordshire LTD

Registered charity 1001204 · organisation 1001204

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
10 December 1990
Removed
Not supplied
Company number supplied
02402902
Financial period
1 April 2024 – 31 March 2025
Latest income
£6,351,580
Latest expenditure
£6,134,422
Gift Aid
No
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Mitchell House, Town Road, Hanley, Stoke-On-Trent, ST1 2QA

Website recorded by the regulator: www.canscharity.org.uk (displayed as text)

02 Activities

What the charity does

Provision of advice, information and support to people resident in the area of benefit on their legal rights, to help them deal with legal financial and other problems. Our main areas of work concern problems with debt, welfare benefits, housing rights, immigration and asylum issues, and employment rights. We also seek to influence the development of policies and services.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
30 January 2026
Date Accounts Received
30 January 2026
Total Gross Income
£6,351,580
Total Gross Expenditure
£6,134,422
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
31 January 2025
Date Accounts Received
31 January 2025
Total Gross Income
£6,817,195
Total Gross Expenditure
£6,593,569
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
4 January 2024
Date Accounts Received
4 January 2024
Total Gross Income
£4,925,979
Total Gross Expenditure
£4,641,349
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
19 December 2022
Date Accounts Received
19 December 2022
Total Gross Income
£4,096,125
Total Gross Expenditure
£3,976,235
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
10 December 2021
Date Accounts Received
10 December 2021
Total Gross Income
£3,908,751
Total Gross Expenditure
£3,699,808

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 January 2026
Total Gross Income
£6,351,580
Total Gross Expenditure
£6,134,422
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£6
Income From Government Grants
£137,190
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
31 January 2025
Total Gross Income
£6,817,195
Total Gross Expenditure
£6,593,569
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£410,156
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
30
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
4 January 2024
Total Gross Income
£4,925,979
Total Gross Expenditure
£4,641,349
Grant Making Is Main Activity
No
Count Govt Contracts
8
Count Govt Grants
£4
Income From Government Contracts
1468706
Income From Government Grants
£133,393
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
42
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 December 2022
Total Gross Income
£4,096,125
Total Gross Expenditure
£3,976,235
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
8
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Contracts
1284823
Income From Government Grants
£96,389
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
10 December 2021
Total Gross Income
£3,908,751
Total Gross Expenditure
£3,699,808
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
4
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Contracts
1193935
Income From Government Grants
£369,002
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
33

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 January 2026
Income Donations And Legacies
6996
Income Other Trading Activities
14685
Income Charitable Activities
6169260
Income Investments
23449
Income Other
137190
Income Total Income And Endowments
6351580
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£69,144
Expenditure Charitable Expenditure
£6,065,278
Expenditure Other
0
Expenditure Total
6134422
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
0
Expenditure Depreciation
48841
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,215,031
Assets Total Fixed
447107
Assets Own Use
447107
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,665,358
Assets Total Liabilities
£860,047
Assets Current Investment
0
Assets Total Assets And Liabilities
£2,252,418
Creditors One Year Total Current
860047
Creditors Falling Due After One Year
0
Assets Cash
£2,252,418
Funds Endowment
0
Funds Unrestricted
1945760
Funds Restricted
306658
Funds Total
2252418
Count Employees
200
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
31 January 2025
Income Donations And Legacies
174296
Income Other Trading Activities
4200
Income Charitable Activities
6638649
Income Investments
50
Income Other
0
Income Total Income And Endowments
6817195
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£65,778
Expenditure Charitable Expenditure
£6,527,791
Expenditure Other
0
Expenditure Total
6593569
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
11200
Expenditure Support Costs
0
Expenditure Depreciation
72464
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,035,260
Assets Total Fixed
392989
Assets Own Use
392989
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,647,374
Assets Total Liabilities
£1,005,103
Assets Current Investment
1004055
Assets Total Assets And Liabilities
£2,035,260
Creditors One Year Total Current
1005103
Creditors Falling Due After One Year
0
Assets Cash
£1,643,319
Funds Endowment
0
Funds Unrestricted
1794367
Funds Restricted
240893
Funds Total
2035260
Count Employees
200
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
4 January 2024
Income Donations And Legacies
317526
Income Other Trading Activities
4456
Income Charitable Activities
4603950
Income Investments
47
Income Other
0
Income Total Income And Endowments
4925979
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£58,063
Expenditure Charitable Expenditure
£4,583,286
Expenditure Other
0
Expenditure Total
4641349
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
8238
Expenditure Support Costs
636357
Expenditure Depreciation
69836
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£141,790
Assets Total Fixed
393726
Assets Own Use
393726
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,472,968
Assets Total Liabilities
£1,055,060
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,811,634
Creditors One Year Total Current
1055060
Creditors Falling Due After One Year
0
Assets Cash
£1,165,289
Funds Endowment
0
Funds Unrestricted
1674487
Funds Restricted
137147
Funds Total
1811634
Count Employees
182
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 December 2022
Income Donations And Legacies
123761
Income Other Trading Activities
253
Income Charitable Activities
3972108
Income Investments
3
Income Other
0
Income Total Income And Endowments
4096125
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£56,827
Expenditure Charitable Expenditure
£3,919,408
Expenditure Other
0
Expenditure Total
3976235
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
7238
Expenditure Support Costs
606986
Expenditure Depreciation
80573
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£1,086,143
Assets Total Fixed
440861
Assets Own Use
440861
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,585,938
Assets Total Liabilities
£499,795
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,527,004
Creditors One Year Total Current
499795
Creditors Falling Due After One Year
0
Assets Cash
£1,292,420
Funds Endowment
0
Funds Unrestricted
1365715
Funds Restricted
161289
Funds Total
1527004
Count Employees
157
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
10 December 2021
Income Donations And Legacies
263960
Income Other Trading Activities
6310
Income Charitable Activities
3638469
Income Investments
12
Income Other
0
Income Total Income And Endowments
3908751
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£53,464
Expenditure Charitable Expenditure
£3,646,344
Expenditure Other
0
Expenditure Total
3699808
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10248
Expenditure Support Costs
63712
Expenditure Depreciation
78817
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£938,120
Assets Total Fixed
468994
Assets Own Use
468994
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,536,236
Assets Total Liabilities
£598,116
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,407,114
Creditors One Year Total Current
598116
Creditors Falling Due After One Year
0
Assets Cash
£1,312,638
Funds Endowment
0
Funds Unrestricted
1179261
Funds Restricted
227853
Funds Total
1407114
Count Employees
163
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England And Wales
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities

08 Official extract

Charity Event History

Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
5
Event Type
Asset transfer in
Date Of Event
2024-02-15T00:00:00
Reason
Amalgamated
Assoc Organisation Number
5025364
Assoc Registered Charity Number
1146072
Assoc Charity Name
LEEK CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2017-01-24T00:00:00
Reason
Amalgamated
Assoc Organisation Number
4042828
Assoc Registered Charity Number
1126898
Assoc Charity Name
NEWCASTLE-UNDER-LYME & KIDSGROVE CITIZENS ADVICE BUREAU LTD
Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1990-12-10T00:00:00
Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2017-01-24T00:00:00
Reason
Amalgamated
Assoc Organisation Number
4042130
Assoc Registered Charity Number
1126463
Assoc Charity Name
BIDDULPH CITIZENS ADVICE BUREAU
Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
6
Event Type
Asset transfer in
Date Of Event
2024-11-26T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
5001997
Assoc Registered Charity Number
1128833
Assoc Charity Name
CITIZENS ADVICE CHEADLE
Charity Name
Citizens Advice North Staffordshire LTD
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2014-07-09T00:00:00
Reason
Funds transferred (gi)
Assoc Organisation Number
4045832
Assoc Registered Charity Number
1129889
Assoc Charity Name
NORTH STAFFORDSHIRE CONSORTIUM OF CITIZENS ADVICE BUREAUX

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 11/07/1989AS AMENDED BY SPECIAL RESOLUTION(S) DATED 06/11/1989AS AMENDED BY SPECIAL RESOLUTION(S) DATED 13/09/2004AS AMENDED BY SPECIAL RESOLUTION(S) DATED 09/11/2004AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21/03/2013AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 12/04/2013 as amended on 08 Sept 2025
Charitable Objects
THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY PARTICULARLY BUT NOT EXCLUSIVELY IN THE AREA OF STAFFORDSHIRE AND ITS ENVIRONS BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS AND TO WORK IN CONJUNCTIONAL NATIONALLY WITH OTHER PARTNERS/STAKEHOLDERS WITH THE SAME AIMS AND PRINCIPLES
Area Of Benefit
PARTICULARLY, BUT NOT EXCLUSIVELY, STAFFORDSHIRE AND ITS ENVIRONS

10 Official extract

Charity Other Names

Charity Name Id
51439
Charity Name Type
Previous name
Charity Name
STOKE ON TRENT CITIZENS ADVICE BUREAUX
Charity Name Id
533591
Charity Name Type
Previous name
Charity Name
STAFFORDSHIRE NORTH AND STOKE-ON-TRENT CITIZENS ADVICE BUREAUX

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Bullying and harassment policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Conflicting interests
Policy Name
Investing charity funds policy and procedures
Policy Name
Paying staff
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Complaints handling
Policy Name
Social media policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Risk management
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Volunteer management
Policy Name
Safeguarding vulnerable beneficiaries