CCEW Charity Commission profile

ROYAL VOLUNTARY SERVICE

Registered charity 1015988 · organisation 1015988

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
31 December 1992
Removed
Not supplied
Company number supplied
02520413
Financial period
29 March 2024 – 28 March 2025
Latest income
£41,481,000
Latest expenditure
£39,281,000
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Royal Voluntary Service, 29 Charles Street, STOKE-ON-TRENT, ST1 3JP

Website recorded by the regulator: www.royalvoluntaryservice.org.uk (displayed as text)

02 Activities

What the charity does

The charity delivers practical support through the power of volunteering so that older people can get more out of life and aims to relieve poverty, distress and suffering in various sections of the community, primarily in the UK, by the provision of various services for individuals and such other purposes for the benefit of the community.

03 Official extract

Charity Annual Return History

Fin Period Start Date
29 March 2024
Fin Period End Date
28 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
28 January 2026
Date Annual Return Received
17 December 2025
Date Accounts Received
17 December 2025
Total Gross Income
£41,481,000
Total Gross Expenditure
£39,281,000
Fin Period Start Date
29 March 2023
Fin Period End Date
28 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
28 January 2025
Date Annual Return Received
3 October 2024
Date Accounts Received
3 October 2024
Total Gross Income
£42,359,000
Total Gross Expenditure
£41,572,000
Fin Period Start Date
29 March 2022
Fin Period End Date
28 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
28 January 2024
Date Annual Return Received
22 December 2023
Date Accounts Received
22 December 2023
Total Gross Income
£38,475,000
Total Gross Expenditure
£39,984,000
Fin Period Start Date
29 March 2021
Fin Period End Date
28 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
28 January 2023
Date Annual Return Received
24 October 2022
Date Accounts Received
24 October 2022
Total Gross Income
£35,939,000
Total Gross Expenditure
£40,179,000
Fin Period Start Date
30 March 2020
Fin Period End Date
28 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
28 January 2022
Date Annual Return Received
8 October 2021
Date Accounts Received
8 October 2021
Total Gross Income
£36,068,000
Total Gross Expenditure
£37,239,000

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
29 March 2024
Fin Period End Date
28 March 2025
Ar Due Date
28 January 2026
Ar Received Date
17 December 2025
Total Gross Income
£41,481,000
Total Gross Expenditure
£39,281,000
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£0
Income From Government Contracts
3329070
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 70001 80000
6
Count Salary Band 80001 90000
3
Count Salary Band 90001 100000
1
Count Salary Band 120001 130000
1
Count Salary Band 130001 140000
1
Count Salary Band 140001 150000
1
Count Salary Band 150001 200000
1
Count Volunteers
14843
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
29 March 2023
Fin Period End Date
28 March 2024
Ar Due Date
28 January 2025
Ar Received Date
3 October 2024
Total Gross Income
£42,359,000
Total Gross Expenditure
£41,572,000
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£0
Income From Government Contracts
7135242
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 70001 80000
5
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
2
Count Salary Band 110001 120000
1
Count Salary Band 120001 130000
2
Count Salary Band 140001 150000
1
Count Salary Band 150001 200000
1
Count Volunteers
14984
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
29 March 2022
Fin Period End Date
28 March 2023
Ar Due Date
28 January 2024
Ar Received Date
22 December 2023
Total Gross Income
£38,475,000
Total Gross Expenditure
£39,984,000
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£0
Income From Government Contracts
5264359
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
5
Count Salary Band 80001 90000
0
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
3
Count Salary Band 130001 140000
1
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
1
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
16019
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
29 March 2021
Fin Period End Date
28 March 2022
Ar Due Date
28 January 2023
Ar Received Date
24 October 2022
Total Gross Income
£35,939,000
Total Gross Expenditure
£40,179,000
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
Yes
Charity Agreement Professional Fundraiser
Yes
Charity Commercial Participator
Yes
Charity Agreement Commerical Participator
Yes
Grant Making Is Main Activity
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
2
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
8520467
Income From Government Grants
£735,814
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
4
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
1
Count Salary Band 100001 110000
1
Count Salary Band 110001 120000
2
Count Salary Band 120001 130000
1
Count Salary Band 150001 200000
1
Count Volunteers
16506
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
30 March 2020
Fin Period End Date
28 March 2021
Ar Due Date
28 January 2022
Ar Received Date
8 October 2021
Total Gross Income
£36,068,000
Total Gross Expenditure
£37,239,000
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
Yes
Charity Agreement Commerical Participator
Yes
Grant Making Is Main Activity
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
2
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
11594264
Income From Government Grants
£2,782,865
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
3
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
2
Count Salary Band 90001 100000
1
Count Salary Band 110001 120000
1
Count Salary Band 120001 130000
2
Count Salary Band 150001 200000
1
Count Volunteers
18182

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
29 March 2024
Fin Period End Date
28 March 2025
Ar Due Date
28 January 2026
Ar Received Date
17 December 2025
Income Donations And Legacies
7036000
Income Other Trading Activities
540000
Income Charitable Activities
33589000
Income Investments
74000
Income Other
242000
Income Total Income And Endowments
41481000
Income Legacies
446000
Income Endowments
0
Expenditure Raising Funds
£1,135,000
Expenditure Charitable Expenditure
£37,972,000
Expenditure Other
174000
Expenditure Total
39281000
Expenditure Investment Management
36000
Expenditure Grants Institution
0
Expenditure Governance
1019000
Expenditure Support Costs
7738000
Expenditure Depreciation
637000
Gain Loss Investment
242000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
-174000
Reserves
£8,926,000
Assets Total Fixed
16130000
Assets Own Use
3997000
Assets Long Term Investment
12133000
Defined Benefit Pension Scheme
0
Assets Other Assets
£5,975,000
Assets Total Liabilities
£5,657,000
Assets Current Investment
7000
Assets Total Assets And Liabilities
£16,448,000
Creditors One Year Total Current
5657000
Creditors Falling Due After One Year
0
Assets Cash
£3,173,000
Funds Endowment
0
Funds Unrestricted
15070000
Funds Restricted
1378000
Funds Total
16448000
Count Employees
680
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
29 March 2023
Fin Period End Date
28 March 2024
Ar Due Date
28 January 2025
Ar Received Date
3 October 2024
Income Donations And Legacies
5636000
Income Other Trading Activities
435000
Income Charitable Activities
35907000
Income Investments
291000
Income Other
90000
Income Total Income And Endowments
42359000
Income Legacies
259000
Income Endowments
0
Expenditure Raising Funds
£1,384,000
Expenditure Charitable Expenditure
£40,188,000
Expenditure Other
0
Expenditure Total
41572000
Expenditure Investment Management
1000
Expenditure Grants Institution
0
Expenditure Governance
970000
Expenditure Support Costs
7824000
Expenditure Depreciation
640000
Gain Loss Investment
27000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
63000
Reserves
£7,815,000
Assets Total Fixed
14267000
Assets Own Use
2543000
Assets Long Term Investment
11724000
Defined Benefit Pension Scheme
0
Assets Other Assets
£7,246,000
Assets Total Liabilities
£7,265,000
Assets Current Investment
7000
Assets Total Assets And Liabilities
£14,248,000
Creditors One Year Total Current
7265000
Creditors Falling Due After One Year
0
Assets Cash
£3,335,000
Funds Endowment
0
Funds Unrestricted
12887000
Funds Restricted
1361000
Funds Total
14248000
Count Employees
663
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
29 March 2022
Fin Period End Date
28 March 2023
Ar Due Date
28 January 2024
Ar Received Date
22 December 2023
Income Donations And Legacies
4516000
Income Other Trading Activities
525000
Income Charitable Activities
33061000
Income Investments
141000
Income Other
232000
Income Total Income And Endowments
38475000
Income Legacies
139000
Income Endowments
0
Expenditure Raising Funds
£1,448,000
Expenditure Charitable Expenditure
£38,536,000
Expenditure Other
0
Expenditure Total
39984000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
1026000
Expenditure Support Costs
8153000
Expenditure Depreciation
240000
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
232000
Reserves
£6,265,000
Assets Total Fixed
12267000
Assets Own Use
4167000
Assets Long Term Investment
8100000
Defined Benefit Pension Scheme
0
Assets Other Assets
£8,891,000
Assets Total Liabilities
£7,697,000
Assets Current Investment
2039000
Assets Total Assets And Liabilities
£13,461,000
Creditors One Year Total Current
7697000
Creditors Falling Due After One Year
0
Assets Cash
£3,896,000
Funds Endowment
0
Funds Unrestricted
11087000
Funds Restricted
2374000
Funds Total
13461000
Count Employees
910
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
29 March 2021
Fin Period End Date
28 March 2022
Ar Due Date
28 January 2023
Ar Received Date
24 October 2022
Income Donations And Legacies
4001000
Income Other Trading Activities
754000
Income Charitable Activities
30901000
Income Investments
13000
Income Other
270000
Income Total Income And Endowments
35939000
Income Legacies
75000
Income Endowments
0
Expenditure Raising Funds
£2,339,000
Expenditure Charitable Expenditure
£37,840,000
Expenditure Other
0
Expenditure Total
40179000
Expenditure Investment Management
0
Expenditure Grants Institution
293000
Expenditure Governance
953000
Expenditure Support Costs
9432000
Expenditure Depreciation
175000
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£715,000
Assets Total Fixed
13610000
Assets Own Use
3190000
Assets Long Term Investment
10420000
Defined Benefit Pension Scheme
0
Assets Other Assets
£8,569,000
Assets Total Liabilities
£7,209,000
Assets Current Investment
2008000
Assets Total Assets And Liabilities
£14,970,000
Creditors One Year Total Current
7209000
Creditors Falling Due After One Year
0
Assets Cash
£2,983,000
Funds Endowment
0
Funds Unrestricted
11863000
Funds Restricted
3107000
Funds Total
14970000
Count Employees
755
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
30 March 2020
Fin Period End Date
28 March 2021
Ar Due Date
28 January 2022
Ar Received Date
8 October 2021
Income Donations And Legacies
5750000
Income Other Trading Activities
246000
Income Charitable Activities
1085000
Income Investments
18000
Income Other
28969000
Income Total Income And Endowments
36068000
Income Legacies
160000
Income Endowments
0
Expenditure Raising Funds
£1,614,000
Expenditure Charitable Expenditure
£35,625,000
Expenditure Other
0
Expenditure Total
37239000
Expenditure Investment Management
25000
Expenditure Grants Institution
417000
Expenditure Governance
793000
Expenditure Support Costs
8625000
Expenditure Depreciation
137000
Gain Loss Investment
1937000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£11,082,000
Assets Total Fixed
13633000
Assets Own Use
2570000
Assets Long Term Investment
11063000
Defined Benefit Pension Scheme
0
Assets Other Assets
£12,182,000
Assets Total Liabilities
£6,605,000
Assets Current Investment
4003000
Assets Total Assets And Liabilities
£19,210,000
Creditors One Year Total Current
6605000
Creditors Falling Due After One Year
0
Assets Cash
£5,262,000
Funds Endowment
0
Funds Unrestricted
15489000
Funds Restricted
3721000
Funds Total
19210000
Count Employees
909
Consolidated Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England And Wales
Welsh Ind
No
Geographic Area Type
Country
Geographic Area Description
Scotland
Parent Geographic Area Type
Continent
Parent Geographic Area Description
Europe
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
302
Classification Type
How
Classification Description
Makes Grants To Organisations
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes

08 Official extract

Charity Event History

Charity Name
ROYAL VOLUNTARY SERVICE
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2024-05-10T00:00:00
Reason
Does not operate
Assoc Organisation Number
1051761
Assoc Registered Charity Number
1051761
Assoc Charity Name
MALDON AND DISTRICT VISION IMPAIRED CLUB
Charity Name
ROYAL VOLUNTARY SERVICE
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2013-06-25T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
3995908
Assoc Registered Charity Number
1095191
Assoc Charity Name
WRVS OFFICE PREMISES LIMITED
Charity Name
ROYAL VOLUNTARY SERVICE
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2025-05-06T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
3997753
Assoc Registered Charity Number
1100948
Assoc Charity Name
THE CLUSTER CARE GROUP
Charity Name
ROYAL VOLUNTARY SERVICE
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1992-12-31T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 10/07/1990AS AMENDED BY SPECIAL RESOLUTION(S) DATED 11/12/1992AS AMENDED BY SPECIAL RESOLUTION(S) DATED 01/07/1993AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16/09/1993AS AMENDED BY SPECIAL RESOLUTION(S) DATED 26/11/1998AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25/11/1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 11/12/1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 27/11/2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19/05/2003AS AMENDED BY SPECIAL RESOLUTION(S) DATED 27/01/2004AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25/09/2007AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19/11/2012AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 10/05/2013AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25/09/2015
Charitable Objects
THE RELIEF OF POVERTY, DISTRESS, SUFFERING OR NEED AMONG ALL SECTIONS OF THE COMMUNITY PRIMARILY IN THE UNITED KINGDOM BY ALL CHARITABLE MEANS AND PARTICULARLY BY PROVIDING:- (I) ASSISTANCE LARGELY IN KIND AND FACILITIES FOR INDIVIDUALS IN THE COMMUNITY; (II) ASSISTANCE IN KIND TO VICTIMS OF EMERGENCIES OR DISASTERS; (III) ADVICE AND FACILITIES TO RELIEVE THE NEEDS OF THOSE IN HOSPITAL, IN PRISON OR IN THE ARMED SERVICES AND THEIR FAMILIES, AND (B) SUCH OTHER PURPOSES FOR THE BENEFIT OF THE COMMUNITY AS SHALL BE EXCLUSIVELY CHARITABLE.
Area Of Benefit
PRIMARILY IN THE UNITED KINGDOM

10 Official extract

Charity Other Names

Charity Name Id
94752
Charity Name Type
Previous name
Charity Name
WOMENS ROYAL VOLUNTARY SERVICE
Charity Name Id
94764
Charity Name Type
Previous name
Charity Name
WRVS
Charity Name Id
94738
Charity Name Type
Working name
Charity Name
W R V S

11 Official extract

Charity Policy

Policy Name
Trustee expenses policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Financial reserves policy and procedures
Policy Name
Risk management
Policy Name
Paying staff
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints handling
Policy Name
Safeguarding policy and procedures
Policy Name
Investment
Policy Name
Complaints policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Conflicting interests
Policy Name
Volunteer management
Policy Name
Social media policy and procedures