FAMILY MATTERS — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Other
Registered: 13 April 1993
Removed: Not supplied
Financial period: 1 May 2024 – 30 April 2025
Latest income: £1,436,975
Latest expenditure: £1,049,474
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: 13 Wrotham Road, Gravesend, Kent, DA11 0PA

Website recorded by the regulator: www.familymattersuk.org (displayed as text)

02 Activities

What the charity does

To provide specialist therapeutic counselling, advocacy and casework support to survivors of sexual abuse, rape and exploitation in Kent and South East London. We help victims navigate the criminal justice system, access wider services and rebuild their lives.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 May 2024
Fin Period End Date: 30 April 2025
Ar Cycle Reference: AR25
Reporting Due Date: 28 February 2026
Date Annual Return Received: 27 February 2026
Date Accounts Received: 27 February 2026
Total Gross Income: £1,436,975
Total Gross Expenditure: £1,049,474

Fin Period Start Date: 1 May 2023
Fin Period End Date: 30 April 2024
Ar Cycle Reference: AR24
Reporting Due Date: 28 February 2025
Date Annual Return Received: 16 May 2025
Date Accounts Received: 16 May 2025
Total Gross Income: £1,177,650
Total Gross Expenditure: £995,468

Fin Period Start Date: 1 May 2022
Fin Period End Date: 30 April 2023
Ar Cycle Reference: AR23
Reporting Due Date: 29 February 2024
Date Annual Return Received: 29 February 2024
Date Accounts Received: 29 February 2024
Total Gross Income: £1,039,792
Total Gross Expenditure: £907,941

Fin Period Start Date: 1 May 2021
Fin Period End Date: 30 April 2022
Ar Cycle Reference: AR22
Reporting Due Date: 28 February 2023
Date Annual Return Received: 19 May 2023
Date Accounts Received: 19 May 2023
Total Gross Income: £974,073
Total Gross Expenditure: £791,652

Fin Period Start Date: 1 May 2020
Fin Period End Date: 30 April 2021
Ar Cycle Reference: AR21
Reporting Due Date: 28 February 2022
Date Annual Return Received: 29 November 2022
Date Accounts Received: 29 November 2022
Total Gross Income: £705,612
Total Gross Expenditure: £707,658

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 May 2024
Fin Period End Date: 30 April 2025
Ar Due Date: 28 February 2026
Ar Received Date: 27 February 2026
Total Gross Income: £1,436,975
Total Gross Expenditure: £1,049,474
Grant Making Is Main Activity: Yes
Count Govt Contracts: 5
Count Govt Grants: £2
Income From Government Contracts: 1362720
Income From Government Grants: £13,924
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 5

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 May 2023
Fin Period End Date: 30 April 2024
Ar Due Date: 28 February 2025
Ar Received Date: 16 May 2025
Total Gross Income: £1,177,650
Total Gross Expenditure: £995,468
Grant Making Is Main Activity: No
Count Govt Contracts: 4
Count Govt Grants: £0
Income From Government Contracts: 1142021
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 5

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 May 2022
Fin Period End Date: 30 April 2023
Ar Due Date: 29 February 2024
Ar Received Date: 29 February 2024
Total Gross Income: £1,039,792
Total Gross Expenditure: £907,941
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £4
Income From Government Contracts: 465290
Income From Government Grants: £525,535
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 May 2021
Fin Period End Date: 30 April 2022
Ar Due Date: 28 February 2023
Ar Received Date: 19 May 2023
Total Gross Income: £974,073
Total Gross Expenditure: £791,652
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 1
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £6
Income From Government Contracts: 449105
Income From Government Grants: £485,184
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 May 2020
Fin Period End Date: 30 April 2021
Ar Due Date: 28 February 2022
Ar Received Date: 29 November 2022
Total Gross Income: £705,612
Total Gross Expenditure: £707,658
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 1
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £5
Income From Government Contracts: 336829
Income From Government Grants: £335,848
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 May 2024
Fin Period End Date: 30 April 2025
Ar Due Date: 28 February 2026
Ar Received Date: 27 February 2026
Income Donations And Legacies: 1362720
Income Other Trading Activities: 0
Income Charitable Activities: 9042
Income Investments: 1289
Income Other: 63924
Income Total Income And Endowments: 1436975
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £1,046,664
Expenditure Other: 2810
Expenditure Total: 1049474
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 800
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £256,199
Assets Total Fixed: 800
Assets Own Use: 800
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,146,375
Assets Total Liabilities: £73,797
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,073,378
Creditors One Year Total Current: 73797
Creditors Falling Due After One Year: 0
Assets Cash: £1,095,462
Funds Endowment: 0
Funds Unrestricted: 256199
Funds Restricted: 817179
Funds Total: 1073378
Count Employees: 28
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 May 2023
Fin Period End Date: 30 April 2024
Ar Due Date: 28 February 2025
Ar Received Date: 16 May 2025
Income Donations And Legacies: 1109956
Income Other Trading Activities: 0
Income Charitable Activities: 49019
Income Investments: 1170
Income Other: 17505
Income Total Income And Endowments: 1177650
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £990,825
Expenditure Other: 4643
Expenditure Total: 995468
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 740
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £107,000
Assets Total Fixed: 740
Assets Own Use: 740
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £707,201
Assets Total Liabilities: £22,064
Assets Current Investment: 0
Assets Total Assets And Liabilities: £685,877
Creditors One Year Total Current: 22064
Creditors Falling Due After One Year: 0
Assets Cash: £513,285
Funds Endowment: 0
Funds Unrestricted: 227871
Funds Restricted: 458006
Funds Total: 685877
Count Employees: 27
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 May 2022
Fin Period End Date: 30 April 2023
Ar Due Date: 29 February 2024
Ar Received Date: 29 February 2024
Income Donations And Legacies: 26751
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 266
Income Other: 21950
Income Total Income And Endowments: 48967
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £903,457
Expenditure Other: 4484
Expenditure Total: 907941
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 544
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £104,000
Assets Total Fixed: 1105
Assets Own Use: 1105
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £524,089
Assets Total Liabilities: £21,499
Assets Current Investment: 0
Assets Total Assets And Liabilities: £503,695
Creditors One Year Total Current: 21499
Creditors Falling Due After One Year: 0
Assets Cash: £370,663
Funds Endowment: 0
Funds Unrestricted: 185276
Funds Restricted: 318419
Funds Total: 503695
Count Employees: 25
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 May 2021
Fin Period End Date: 30 April 2022
Ar Due Date: 28 February 2023
Ar Received Date: 19 May 2023
Income Donations And Legacies: 15127
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 0
Income Other: 24657
Income Total Income And Endowments: 39784
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £788,496
Expenditure Other: 3156
Expenditure Total: 791652
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 812
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £0
Assets Total Fixed: 1650
Assets Own Use: 1650
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £393,170
Assets Total Liabilities: £22,976
Assets Current Investment: 0
Assets Total Assets And Liabilities: £371,844
Creditors One Year Total Current: 22976
Creditors Falling Due After One Year: 0
Assets Cash: £275,596
Funds Endowment: 0
Funds Unrestricted: 163581
Funds Restricted: 208263
Funds Total: 371844
Count Employees: 22
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 May 2020
Fin Period End Date: 30 April 2021
Ar Due Date: 28 February 2022
Ar Received Date: 29 November 2022
Income Donations And Legacies: 11784
Income Other Trading Activities: 0
Income Charitable Activities: 21132
Income Investments: 19
Income Other: 0
Income Total Income And Endowments: 32935
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £704,630
Expenditure Other: 3028
Expenditure Total: 707658
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 930
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £0
Assets Total Fixed: 2462
Assets Own Use: 2462
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £207,873
Assets Total Liabilities: £20,912
Assets Current Investment: 0
Assets Total Assets And Liabilities: £189,423
Creditors One Year Total Current: 20912
Creditors Falling Due After One Year: 0
Assets Cash: £207,873
Funds Endowment: 0
Funds Unrestricted: 151503
Funds Restricted: 37920
Funds Total: 189423
Count Employees: 20
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Medway
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Bexley
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Kent
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name: FAMILY MATTERS
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1993-04-13T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: CONSTITUTION ADOPTED 23/03/1993AS AMENDED ON 21/03/1997AS AMENDED ON 24/11/2005AS AMENDED ON 19/07/2012
Charitable Objects: TO RELIEVE THE MENTAL & PHYSICAL DISTRESS OF PERSONS WHO HAVE BEEN SURVIVORS OF SEXUAL ABUSE & OTHER RELATED ABUSE & THEIR FAMILIES & PARTNERS & TO PROMOTE THE EDUCATION OF THE PUBLIC IN THE SUBJECT OF SEXUAL ABUSE & ITS EFFECT ON VICTIMS, WHETHER MEDICAL, SOCIAL OR PSYCHOLOGICAL.
Area Of Benefit: IN PRACTICE KENT

10 Official extract

Charity Other Names

Charity Name Id: 49959
Charity Name Type: Working name
Charity Name: FAMILY MATTERS (BREAKING THE CYCLE OF ABUSE)

11 Official extract

Charity Policy

Policy Name: Bullying and harassment policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Volunteer management

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Risk management

Policy Name: Trustee expenses policy and procedures

Policy Name: Complaints handling

Policy Name: Safeguarding policy and procedures

Policy Name: Paying staff

Policy Name: Conflicting interests

Policy Name: Social media policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures