BritDB

CCEW Charity Commission profile

CITIZENS ADVICE GATESHEAD

Registered charity 1020565 · organisation 1020565

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
4 May 1993
Removed
Not supplied
Company number supplied
02631064
Financial period
1 April 2024 – 31 March 2025
Latest income
£7,220,624
Latest expenditure
£7,053,069
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Davidson Building, Swan Street, Gateshead, Tyne & Wear, NE8 1BG

Website recorded by the regulator: www.citizensadvicegateshead.org.uk (displayed as text)

02 Activities

What the charity does

We aim to provide the advice people need for the problems they face and improve the policies and practices that affect people's lives. We provide free, independent, confidential and impartial advice to everyone on their rights and responsibilities. We value diversity, promote equality and challenge discrimination.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
6 January 2026
Date Accounts Received
6 January 2026
Total Gross Income
£7,220,624
Total Gross Expenditure
£7,053,069
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
17 December 2024
Date Accounts Received
17 December 2024
Total Gross Income
£6,696,856
Total Gross Expenditure
£6,487,188
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
19 December 2023
Date Accounts Received
19 December 2023
Total Gross Income
£5,853,443
Total Gross Expenditure
£5,541,016
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
2 December 2022
Date Accounts Received
2 December 2022
Total Gross Income
£5,143,745
Total Gross Expenditure
£4,572,191
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
20 October 2021
Date Accounts Received
20 October 2021
Total Gross Income
£4,174,373
Total Gross Expenditure
£4,113,197

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
6 January 2026
Total Gross Income
£7,220,624
Total Gross Expenditure
£7,053,069
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£14
Income From Government Contracts
1094470
Income From Government Grants
£1,535,023
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
1
Count Salary Band 100001 110000
1
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 December 2024
Total Gross Income
£6,696,856
Total Gross Expenditure
£6,487,188
Grant Making Is Main Activity
No
Count Govt Contracts
3
Count Govt Grants
£18
Income From Government Contracts
805294
Income From Government Grants
£1,440,288
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 90001 100000
1
Count Volunteers
47
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 December 2023
Total Gross Income
£5,853,443
Total Gross Expenditure
£5,541,016
Grant Making Is Main Activity
No
Count Govt Contracts
3
Count Govt Grants
£18
Income From Government Contracts
477387
Income From Government Grants
£1,508,998
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
39
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
2 December 2022
Total Gross Income
£5,143,745
Total Gross Expenditure
£4,572,191
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
4
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£18
Income From Government Contracts
308965
Income From Government Grants
£1,163,578
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
28
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
20 October 2021
Total Gross Income
£4,174,373
Total Gross Expenditure
£4,113,197
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Contracts
107628
Income From Government Grants
£470,482
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
11

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
6 January 2026
Income Donations And Legacies
62051
Income Other Trading Activities
4115
Income Charitable Activities
6446519
Income Investments
25216
Income Other
682723
Income Total Income And Endowments
7220624
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£7,053,069
Expenditure Other
0
Expenditure Total
7053069
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
76120
Expenditure Support Costs
1584216
Expenditure Depreciation
5419
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£88,920
Assets Total Fixed
11575
Assets Own Use
11575
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,467,593
Assets Total Liabilities
£1,218,947
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,260,221
Creditors One Year Total Current
852813
Creditors Falling Due After One Year
366134
Assets Cash
£1,037,439
Funds Endowment
0
Funds Unrestricted
563920
Funds Restricted
696301
Funds Total
1260221
Count Employees
218
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 December 2024
Income Donations And Legacies
51588
Income Other Trading Activities
425852
Income Charitable Activities
6172977
Income Investments
26171
Income Other
20268
Income Total Income And Endowments
6696856
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£6,487,188
Expenditure Other
0
Expenditure Total
6487188
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
23311
Expenditure Support Costs
1423328
Expenditure Depreciation
12389
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£105,718
Assets Total Fixed
19887
Assets Own Use
19887
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,038,659
Assets Total Liabilities
£821,142
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,237,404
Creditors One Year Total Current
427747
Creditors Falling Due After One Year
393395
Assets Cash
£1,271,209
Funds Endowment
0
Funds Unrestricted
776526
Funds Restricted
460878
Funds Total
1237404
Count Employees
219
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 December 2023
Income Donations And Legacies
119640
Income Other Trading Activities
247464
Income Charitable Activities
5471675
Income Investments
6086
Income Other
8578
Income Total Income And Endowments
5853443
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£5,541,016
Expenditure Other
0
Expenditure Total
5541016
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
59473
Expenditure Support Costs
1065620
Expenditure Depreciation
24061
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£203,955
Assets Total Fixed
52189
Assets Own Use
52189
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,777,572
Assets Total Liabilities
£802,025
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,027,736
Creditors One Year Total Current
382504
Creditors Falling Due After One Year
419521
Assets Cash
£1,150,081
Funds Endowment
0
Funds Unrestricted
695455
Funds Restricted
332281
Funds Total
1027736
Count Employees
208
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
2 December 2022
Income Donations And Legacies
88984
Income Other Trading Activities
86594
Income Charitable Activities
4964785
Income Investments
92
Income Other
3290
Income Total Income And Endowments
5143745
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£12,711
Expenditure Charitable Expenditure
£4,559,480
Expenditure Other
0
Expenditure Total
4572191
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
28754
Expenditure Support Costs
814776
Expenditure Depreciation
19544
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£455,030
Assets Total Fixed
38894
Assets Own Use
38894
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,576,997
Assets Total Liabilities
£900,582
Assets Current Investment
0
Assets Total Assets And Liabilities
£715,309
Creditors One Year Total Current
456179
Creditors Falling Due After One Year
444403
Assets Cash
£1,189,503
Funds Endowment
0
Funds Unrestricted
448855
Funds Restricted
266454
Funds Total
715309
Count Employees
188
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
20 October 2021
Income Donations And Legacies
112609
Income Other Trading Activities
51819
Income Charitable Activities
3983859
Income Investments
152
Income Other
25934
Income Total Income And Endowments
4174373
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£34,388
Expenditure Charitable Expenditure
£4,078,809
Expenditure Other
0
Expenditure Total
4113197
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
67078
Expenditure Support Costs
898247
Expenditure Depreciation
23646
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£45,365
Assets Total Fixed
58438
Assets Own Use
58438
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,023,650
Assets Total Liabilities
£938,333
Assets Current Investment
0
Assets Total Assets And Liabilities
£143,755
Creditors One Year Total Current
470230
Creditors Falling Due After One Year
468103
Assets Cash
£708,667
Funds Endowment
0
Funds Unrestricted
89049
Funds Restricted
54706
Funds Total
143755
Count Employees
174
Consolidated Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE GATESHEAD
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2025-11-28T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
290772
Assoc Registered Charity Number
290772
Assoc Charity Name
THE KAY KENDALL LEUKAEMIA FUND
Charity Name
CITIZENS ADVICE GATESHEAD
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1993-05-04T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 22/07/1991AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16/07/2008AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16/09/2009AS AMENDED BY SPECIAL RESOLUTION(S) DATED 03/11/2011AS REGISTERED AT COMPANIES HOUSE ON 11/11/2011AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 02 AUG 2016AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25 MAR 2021 as amended on 21 Apr 2021 as amended on 02 Jun 2026
Charitable Objects
The Charity’s objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in England and Wales, and in particular, Gateshead and surrounding areas.
Area Of Benefit
GATESHEAD AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
61533
Charity Name Type
Working name
Charity Name
GATESHEAD CAB
Charity Name Id
61557
Charity Name Type
Previous name
Charity Name
GATESHEAD CITIZENS ADVICE BUREAU
Charity Name Id
702385
Charity Name Type
Working name
Charity Name
Society Matters Foundation

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Complaints handling
Policy Name
Paying staff
Policy Name
Volunteer management
Policy Name
Bullying and harassment policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Conflicting interests
Policy Name
Risk management
Policy Name
Campaigns and political activity policy and procedures