CROSSROADS COUNSELLING — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received Late
Charity type: Charitable company
Registered: 13 January 1995
Removed: Not supplied
Company number supplied: 02998471
Financial period: 1 April 2024 – 31 March 2025
Latest income: £47,031
Latest expenditure: £55,197
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Crossroads Counselling, 144 Roman Road, LONDON, E2 0RY

Website recorded by the regulator: www.crossroadscounselling.org (displayed as text)

02 Activities

What the charity does

Crossroads Counselling offers a professional counselling service for people on low incomes who live, work, study or worship in Tower Hamlets. Our service is open to people of all faiths and none. We offer short and long-term individual counselling.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 12 June 2026
Date Accounts Received: 12 June 2026
Total Gross Income: £47,031
Total Gross Expenditure: £55,197

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 17 July 2025
Date Accounts Received: 17 July 2025
Total Gross Income: £49,527
Total Gross Expenditure: £56,886

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 14 May 2024
Date Accounts Received: 14 May 2024
Total Gross Income: £42,892
Total Gross Expenditure: £47,645

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 28 April 2023
Date Accounts Received: 31 March 2023
Total Gross Income: £46,310
Total Gross Expenditure: £51,286

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 22 February 2022
Date Accounts Received: 30 November 2021
Total Gross Income: £63,545
Total Gross Expenditure: £66,678

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 12 June 2026
Total Gross Income: £47,031
Total Gross Expenditure: £55,197
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 24

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 17 July 2025
Total Gross Income: £49,527
Total Gross Expenditure: £56,886
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 19

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 14 May 2024
Total Gross Income: £42,892
Total Gross Expenditure: £47,645
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £0
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 16

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 28 April 2023
Total Gross Income: £46,310
Total Gross Expenditure: £51,286
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: No
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 10

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 22 February 2022
Total Gross Income: £63,545
Total Gross Expenditure: £66,678
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Grants: £10,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 14

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Tower Hamlets
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

06 Official extract

Charity Classification

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

07 Official extract

Charity Event History

Charity Name: CROSSROADS COUNSELLING
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1995-01-13T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 6 DECEMBER 1994 AS AMENDED BY SPECIAL RESOLUTIONS DATED 18 SEPTEMBER 2001, 29 NOVEMBER 2005 AND 2 DECEMBER 2008, AND CERTIFICATE OF INCORPORATION UPON CHANGE OF NAME DATED 5 DECEMBER 2008
Charitable Objects: TO ADVANCE THE CHRISTIAN RELIGION BY ESTABLISHING AND CARRYING ON A SERVICE OF COUNSELLING BASED ON CHRISTIAN FAITH, BELIEFS AND THE PRINCIPLES OF COMPASSION, EQUALITY, LOVE, NON-JUDGEMENT AND RESPECT, FOR THE BENEFIT OF ALL PEOPLE IRRESPECTIVE OF RACE, GENDER OR RELIGION
Area Of Benefit: NOT DEFINED - IN PRACTICE PRIORITY WILL BE GIVEN TO THOSE LIVING IN THE BOW AREA, LONDON

09 Official extract

Charity Other Names

Charity Name Id: 193147
Charity Name Type: Previous name
Charity Name: CROSSROADS CHRISTIAN COUNSELLING SERVICE

10 Official extract

Charity Policy

Policy Name: Safeguarding policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints handling

Policy Name: Financial reserves policy and procedures

Policy Name: Volunteer management

Policy Name: Bullying and harassment policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Complaints policy and procedures