CCEW Charity Commission profile

CITIZENS ADVICE HILLINGDON LTD

Registered charity 1045991 · organisation 1045991

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received Late
Charity type
Charitable company
Registered
27 April 1995
Removed
Not supplied
Company number supplied
03028957
Financial period
1 April 2024 – 31 March 2025
Latest income
£682,208
Latest expenditure
£740,275
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Parker cavendish, Suite 301, Stanmore business centre, Howard road, Stanmore, HA7 1FW

Website recorded by the regulator: www.hillingdoncab.org.uk (displayed as text)

02 Activities

What the charity does

To provide a high quality advice and information service which is free, confidential, impartial and independent.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
26 February 2026
Date Accounts Received
26 February 2026
Total Gross Income
£682,208
Total Gross Expenditure
£740,275
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
13 March 2025
Date Accounts Received
13 March 2025
Total Gross Income
£801,250
Total Gross Expenditure
£832,861
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
22 February 2024
Date Accounts Received
22 February 2024
Total Gross Income
£688,852
Total Gross Expenditure
£762,336
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
26 January 2023
Date Accounts Received
26 January 2023
Total Gross Income
£764,923
Total Gross Expenditure
£790,270
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
24 January 2022
Date Accounts Received
24 January 2022
Total Gross Income
£678,699
Total Gross Expenditure
£703,883

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
26 February 2026
Total Gross Income
£682,208
Total Gross Expenditure
£740,275
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£345,018
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
Yes
Employees Salary Over 60k
No
Count Volunteers
12
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
13 March 2025
Total Gross Income
£801,250
Total Gross Expenditure
£832,861
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£345,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
14
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 February 2024
Total Gross Income
£688,852
Total Gross Expenditure
£762,336
Grant Making Is Main Activity
Yes
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
55735
Income From Government Grants
£285,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
13
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Total Gross Income
£764,923
Total Gross Expenditure
£790,270
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£3
Income From Government Contracts
55753
Income From Government Grants
£511,837
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
24
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Total Gross Income
£678,699
Total Gross Expenditure
£703,883
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
2
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
335573
Income From Government Grants
£22,418
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 70001 80000
1
Count Volunteers
23

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
26 February 2026
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
673066
Income Investments
5054
Income Other
4088
Income Total Income And Endowments
682208
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£740,275
Expenditure Other
0
Expenditure Total
740275
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
102332
Expenditure Depreciation
180
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£214,614
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£374,128
Assets Total Liabilities
£159,514
Assets Current Investment
0
Assets Total Assets And Liabilities
£214,614
Creditors One Year Total Current
159514
Creditors Falling Due After One Year
0
Assets Cash
£202,449
Funds Endowment
0
Funds Unrestricted
214614
Funds Restricted
0
Funds Total
214614
Count Employees
18
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
13 March 2025
Income Donations And Legacies
6487
Income Other Trading Activities
0
Income Charitable Activities
665473
Income Investments
5290
Income Other
124000
Income Total Income And Endowments
801250
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£832,861
Expenditure Other
0
Expenditure Total
832861
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
11064
Expenditure Support Costs
146928
Expenditure Depreciation
7663
Gain Loss Investment
0
Gain Loss Pension Fund
124000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£272,681
Assets Total Fixed
180
Assets Own Use
180
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£380,279
Assets Total Liabilities
£107,778
Assets Current Investment
101121
Assets Total Assets And Liabilities
£272,681
Creditors One Year Total Current
107778
Creditors Falling Due After One Year
0
Assets Cash
£279,158
Funds Endowment
0
Funds Unrestricted
272681
Funds Restricted
0
Funds Total
272681
Count Employees
22
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
22 February 2024
Income Donations And Legacies
25157
Income Other Trading Activities
0
Income Charitable Activities
660217
Income Investments
3478
Income Other
0
Income Total Income And Endowments
688852
Income Legacies
25157
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£762,336
Expenditure Other
0
Expenditure Total
762336
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
120489
Expenditure Depreciation
10912
Gain Loss Investment
0
Gain Loss Pension Fund
493000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£304,292
Assets Total Fixed
7843
Assets Own Use
7843
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-125000
Assets Other Assets
£543,916
Assets Total Liabilities
£122,467
Assets Current Investment
0
Assets Total Assets And Liabilities
£304,292
Creditors One Year Total Current
122467
Creditors Falling Due After One Year
0
Assets Cash
£447,497
Funds Endowment
0
Funds Unrestricted
304292
Funds Restricted
0
Funds Total
304292
Count Employees
21
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Income Donations And Legacies
2909
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
204
Income Other
761810
Income Total Income And Endowments
764923
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£790,270
Expenditure Other
0
Expenditure Total
790270
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
14888
Expenditure Support Costs
14888
Expenditure Depreciation
13863
Gain Loss Investment
0
Gain Loss Pension Fund
370000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£465,776
Assets Total Fixed
18755
Assets Own Use
18755
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-581000
Assets Other Assets
£604,375
Assets Total Liabilities
£157,354
Assets Current Investment
0
Assets Total Assets And Liabilities
−£115,224
Creditors One Year Total Current
157354
Creditors Falling Due After One Year
0
Assets Cash
£551,776
Funds Endowment
0
Funds Unrestricted
-115224
Funds Restricted
0
Funds Total
-115224
Count Employees
23
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Income Donations And Legacies
281433
Income Other Trading Activities
0
Income Charitable Activities
397045
Income Investments
221
Income Other
0
Income Total Income And Endowments
678699
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£703,883
Expenditure Other
0
Expenditure Total
703883
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
15190
Expenditure Support Costs
703883
Expenditure Depreciation
6956
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£434,123
Assets Total Fixed
32618
Assets Own Use
32618
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-894000
Assets Other Assets
£466,577
Assets Total Liabilities
£65,072
Assets Current Investment
0
Assets Total Assets And Liabilities
−£459,877
Creditors One Year Total Current
65072
Creditors Falling Due After One Year
0
Assets Cash
£399,005
Funds Endowment
0
Funds Unrestricted
-459877
Funds Restricted
0
Funds Total
-459877
Count Employees
15
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Hillingdon
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Greater London
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE HILLINGDON LTD
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1995-04-27T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES IF ASSOCIATION INCORPORATED 3 MARCH 1995 AS AMENDED 16 JULY 2003AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 02 JUN 2017
Charitable Objects
THE SERVICE IS ESTABLISHED FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE LONDON BOROUGHS OF HILLINGDON AND EALING BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS
Area Of Benefit
LONDON BOROUGHS OF HILLINGDON AND EALING

10 Official extract

Charity Other Names

Charity Name Id
241418
Charity Name Type
Previous name
Charity Name
HILLINGDON CITIZENS ADVICE BUREAUX SERVICE
Charity Name Id
241415
Charity Name Type
Previous name
Charity Name
HILLINGDON AND EALING CITIZENS ADVICE

11 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Paying staff
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Volunteer management
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Complaints handling
Policy Name
Risk management