CCEW Charity Commission profile

ISABEL HOSPICE LIMITED

Registered charity 1046826 · organisation 1046826

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
30 May 1995
Removed
Not supplied
Company number supplied
03056823
Financial period
1 April 2025 – 31 March 2026
Latest income
£11,679,000
Latest expenditure
£10,110,000
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: 99 BRIDGE ROAD EAST, WELWYN GARDEN CITY, Hertfordshire, AL7 1GD

Website recorded by the regulator: www.isabelhospice.org.uk (displayed as text)

02 Activities

What the charity does

Hospice services providing specialist palliative care across home, day centre, outpatient and inpatient settings comprising multi-disciplinary medical, nursing, pre and post bereavement counselling and family support, spiritual care and benefit advice.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Cycle Reference
AR26
Reporting Due Date
31 January 2027
Date Annual Return Received
15 October 2026
Date Accounts Received
15 October 2026
Total Gross Income
£11,679,000
Total Gross Expenditure
£10,110,000
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
14 October 2025
Date Accounts Received
14 October 2025
Total Gross Income
£10,450,000
Total Gross Expenditure
£10,042,000
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
11 December 2024
Date Accounts Received
11 December 2024
Total Gross Income
£9,383,000
Total Gross Expenditure
£9,192,755
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
2 January 2024
Date Accounts Received
2 January 2024
Total Gross Income
£8,413,325
Total Gross Expenditure
£7,933,561
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
25 January 2023
Date Accounts Received
7 February 2023
Total Gross Income
£8,490,421
Total Gross Expenditure
£7,149,560

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
15 October 2026
Total Gross Income
£11,679,000
Total Gross Expenditure
£10,110,000
Grant Making Is Main Activity
No
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
4
Count Salary Band 70001 80000
4
Count Salary Band 80001 90000
1
Count Salary Band 100001 110000
1
Count Volunteers
592
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
14 October 2025
Total Gross Income
£10,450,000
Total Gross Expenditure
£10,042,000
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£0
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
6
Count Salary Band 70001 80000
1
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
1
Count Volunteers
598
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
11 December 2024
Total Gross Income
£9,383,000
Total Gross Expenditure
£9,192,755
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£2,088,399
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 70001 80000
3
Count Salary Band 100001 110000
1
Count Volunteers
606
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 January 2024
Total Gross Income
£8,413,325
Total Gross Expenditure
£7,933,561
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£2,006,191
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
3
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
1
Count Volunteers
525
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
25 January 2023
Total Gross Income
£8,490,421
Total Gross Expenditure
£7,149,560
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£6
Income From Government Grants
£778,534
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
1
Count Volunteers
548

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
15 October 2026
Income Donations And Legacies
4992000
Income Other Trading Activities
4360000
Income Charitable Activities
2215000
Income Investments
112000
Income Other
0
Income Total Income And Endowments
11679000
Income Legacies
2626000
Income Endowments
0
Expenditure Raising Funds
£4,600,000
Expenditure Charitable Expenditure
£5,510,000
Expenditure Other
0
Expenditure Total
10110000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
17000
Expenditure Support Costs
1504000
Expenditure Depreciation
249000
Gain Loss Investment
70000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,700,000
Assets Total Fixed
6393000
Assets Own Use
5483000
Assets Long Term Investment
910000
Defined Benefit Pension Scheme
0
Assets Other Assets
£5,964,000
Assets Total Liabilities
£1,596,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£10,761,000
Creditors One Year Total Current
1482000
Creditors Falling Due After One Year
114000
Assets Cash
£3,729,000
Funds Endowment
836000
Funds Unrestricted
9273000
Funds Restricted
652000
Funds Total
10761000
Count Employees
247
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
14 October 2025
Income Donations And Legacies
2729000
Income Other Trading Activities
3921000
Income Charitable Activities
2252000
Income Investments
47000
Income Other
1501000
Income Total Income And Endowments
10450000
Income Legacies
934000
Income Endowments
0
Expenditure Raising Funds
£4,332,000
Expenditure Charitable Expenditure
£5,710,000
Expenditure Other
0
Expenditure Total
10042000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
40000
Expenditure Support Costs
1665000
Expenditure Depreciation
318000
Gain Loss Investment
-3000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,800,000
Assets Total Fixed
5891000
Assets Own Use
5051000
Assets Long Term Investment
840000
Defined Benefit Pension Scheme
0
Assets Other Assets
£4,006,000
Assets Total Liabilities
£775,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£9,122,000
Creditors One Year Total Current
670000
Creditors Falling Due After One Year
105000
Assets Cash
£2,751,000
Funds Endowment
836000
Funds Unrestricted
8111000
Funds Restricted
175000
Funds Total
9122000
Count Employees
248
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
11 December 2024
Income Donations And Legacies
3423000
Income Other Trading Activities
3637000
Income Charitable Activities
2323000
Income Investments
0
Income Other
0
Income Total Income And Endowments
9383000
Income Legacies
2101000
Income Endowments
0
Expenditure Raising Funds
£3,949,436
Expenditure Charitable Expenditure
£5,243,319
Expenditure Other
0
Expenditure Total
9192755
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
1376690
Expenditure Depreciation
224000
Gain Loss Investment
112000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£7,825,245
Assets Total Fixed
6637776
Assets Own Use
5795086
Assets Long Term Investment
842690
Defined Benefit Pension Scheme
0
Assets Other Assets
£3,342,000
Assets Total Liabilities
£1,263,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£8,716,776
Creditors One Year Total Current
1158000
Creditors Falling Due After One Year
105000
Assets Cash
£1,571,000
Funds Endowment
836000
Funds Unrestricted
7824776
Funds Restricted
56000
Funds Total
8716776
Count Employees
235
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 January 2024
Income Donations And Legacies
2791164
Income Other Trading Activities
3398680
Income Charitable Activities
2223481
Income Investments
0
Income Other
0
Income Total Income And Endowments
8413325
Income Legacies
1169940
Income Endowments
0
Expenditure Raising Funds
£3,220,291
Expenditure Charitable Expenditure
£4,713,270
Expenditure Other
0
Expenditure Total
7933561
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
1205000
Expenditure Depreciation
241596
Gain Loss Investment
-205692
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£6,967,776
Assets Total Fixed
5115398
Assets Own Use
2884708
Assets Long Term Investment
2230690
Defined Benefit Pension Scheme
0
Assets Other Assets
£3,938,533
Assets Total Liabilities
£638,663
Assets Current Investment
0
Assets Total Assets And Liabilities
£8,415,268
Creditors One Year Total Current
554663
Creditors Falling Due After One Year
84000
Assets Cash
£2,989,810
Funds Endowment
836000
Funds Unrestricted
6968387
Funds Restricted
610881
Funds Total
8415268
Count Employees
189
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
25 January 2023
Income Donations And Legacies
2548733
Income Other Trading Activities
3266568
Income Charitable Activities
2675120
Income Investments
0
Income Other
0
Income Total Income And Endowments
8490421
Income Legacies
1201797
Income Endowments
0
Expenditure Raising Funds
£3,261,400
Expenditure Charitable Expenditure
£3,888,160
Expenditure Other
0
Expenditure Total
7149560
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
1291209
Expenditure Depreciation
6562911
Gain Loss Investment
0
Gain Loss Pension Fund
-25149
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£299,000
Assets Total Fixed
5538917
Assets Own Use
3102535
Assets Long Term Investment
2436382
Defined Benefit Pension Scheme
0
Assets Other Assets
£3,510,190
Assets Total Liabilities
£908,086
Assets Current Investment
0
Assets Total Assets And Liabilities
£8,141,021
Creditors One Year Total Current
849086
Creditors Falling Due After One Year
59000
Assets Cash
£2,624,939
Funds Endowment
836000
Funds Unrestricted
6562911
Funds Restricted
742110
Funds Total
8141021
Count Employees
171
Consolidated Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Hertfordshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
304
Classification Type
How
Classification Description
Provides Human Resources

08 Official extract

Charity Event History

Charity Name
ISABEL HOSPICE LIMITED
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2026-01-13T00:00:00
Reason
Does not operate
Assoc Organisation Number
3985407
Assoc Registered Charity Number
1089209
Assoc Charity Name
THE INNER WHEEL CLUB OF HERTFORD BENEVOLENT FUND
Charity Name
ISABEL HOSPICE LIMITED
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1995-05-30T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 16/05/1995AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 07/02/2013
Charitable Objects
TO PROVIDE PALLIATIVE CARE AND SUPPORT FOR THOSE SUFFERING FROM LIFE-THREATENING ILLNESSES, INCLUDING, WITHOUT LIMITATION, CANCER, HEART, RESPIRATORY AND NEUROLOGICAL DISEASES, AS WELL AS SUPPORT FOR THEIR FAMILIES AND CARERS, IN THE BOROUGHS OF BROXBOURNE AND WELWYN HATFIELD AND THE DISTRICT OF EAST HERTFORDSHIRE AND ANY GEOGRAPHIC AREA SUBSEQUENTLY APPROVED BY RESOLUTION OF THE TRUSTEES.
Area Of Benefit
DISTRICTS OF WELWYN HATFIELD AND EAST HERTFORDSHIRE AND THE BOROUGH OF BROXBOURNE

10 Official extract

Charity Other Names

Charity Name Id
256476
Charity Name Type
Working name
Charity Name
ISABEL HOSPICE

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Care Quality Commission

12 Official extract

Charity Policy

Policy Name
Volunteer management
Policy Name
Safeguarding policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal risk management policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Complaints handling
Policy Name
Complaints policy and procedures
Policy Name
Conflicting interests
Policy Name
Serious incident reporting policy and procedures
Policy Name
Paying staff
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Risk management
Policy Name
Engaging external speakers at charity events policy and procedures