CCEW Charity Commission profile

ISLE OF WIGHT CITIZENS ADVICE BUREAU

Registered charity 1050217 · organisation 1050217

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
26 October 1995
Removed
Not supplied
Company number supplied
03116361
Financial period
1 April 2024 – 31 March 2025
Latest income
£712,171
Latest expenditure
£709,296
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Isle Help Advice Centre, County Hall, High Street, NEWPORT, Isle Of Wight, PO30 1UD

Website recorded by the regulator: www.citizensadviceiw.org.uk (displayed as text)

02 Activities

What the charity does

The Isle of Wight Citizens Advice Bureau provides advice which is free,independent and impartial and ensures that people know their rights and responsibilities. We support the community by local and national social policy involvement

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
27 January 2026
Date Accounts Received
27 January 2026
Total Gross Income
£712,171
Total Gross Expenditure
£709,296
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
23 January 2025
Date Accounts Received
23 January 2025
Total Gross Income
£867,266
Total Gross Expenditure
£812,015
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
2 February 2024
Date Accounts Received
2 February 2024
Total Gross Income
£935,407
Total Gross Expenditure
£938,208
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
3 February 2023
Date Accounts Received
3 February 2023
Total Gross Income
£882,876
Total Gross Expenditure
£808,624
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
22 November 2021
Date Accounts Received
22 November 2021
Total Gross Income
£791,842
Total Gross Expenditure
£712,167

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
27 January 2026
Total Gross Income
£712,171
Total Gross Expenditure
£709,296
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£3
Income From Government Grants
£506,364
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
Yes
Employees Salary Over 60k
No
Count Volunteers
20
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
23 January 2025
Total Gross Income
£867,266
Total Gross Expenditure
£812,015
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£22
Income From Government Contracts
8956
Income From Government Grants
£585,481
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 February 2024
Total Gross Income
£935,407
Total Gross Expenditure
£938,208
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£4
Income From Government Contracts
1727
Income From Government Grants
£523,788
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
35
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
3 February 2023
Total Gross Income
£882,876
Total Gross Expenditure
£808,624
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
4
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Contracts
394002
Income From Government Grants
£394,002
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
51
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
22 November 2021
Total Gross Income
£791,842
Total Gross Expenditure
£712,167
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£374,405
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
31

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
27 January 2026
Income Donations And Legacies
12931
Income Other Trading Activities
0
Income Charitable Activities
694301
Income Investments
4939
Income Other
0
Income Total Income And Endowments
712171
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£709,296
Expenditure Other
0
Expenditure Total
709296
Expenditure Investment Management
0
Expenditure Grants Institution
58000
Expenditure Governance
3173
Expenditure Support Costs
53806
Expenditure Depreciation
9367
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£144,688
Assets Total Fixed
24109
Assets Own Use
24109
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£450,326
Assets Total Liabilities
£25,370
Assets Current Investment
0
Assets Total Assets And Liabilities
£449,065
Creditors One Year Total Current
25370
Creditors Falling Due After One Year
0
Assets Cash
£250,255
Funds Endowment
0
Funds Unrestricted
168797
Funds Restricted
280268
Funds Total
449065
Count Employees
14
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
23 January 2025
Income Donations And Legacies
10488
Income Other Trading Activities
1500
Income Charitable Activities
848971
Income Investments
6307
Income Other
0
Income Total Income And Endowments
867266
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£11,968
Expenditure Charitable Expenditure
£800,047
Expenditure Other
0
Expenditure Total
812015
Expenditure Investment Management
0
Expenditure Grants Institution
22250
Expenditure Governance
2931
Expenditure Support Costs
25583
Expenditure Depreciation
6056
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£134,905
Assets Total Fixed
12013
Assets Own Use
12013
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£466,199
Assets Total Liabilities
£32,022
Assets Current Investment
0
Assets Total Assets And Liabilities
£446,190
Creditors One Year Total Current
32022
Creditors Falling Due After One Year
0
Assets Cash
£376,187
Funds Endowment
0
Funds Unrestricted
146918
Funds Restricted
299272
Funds Total
446190
Count Employees
24
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 February 2024
Income Donations And Legacies
16649
Income Other Trading Activities
13919
Income Charitable Activities
901760
Income Investments
3079
Income Other
0
Income Total Income And Endowments
935407
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£29,573
Expenditure Charitable Expenditure
£908,635
Expenditure Other
0
Expenditure Total
938208
Expenditure Investment Management
0
Expenditure Grants Institution
49500
Expenditure Governance
2783
Expenditure Support Costs
27309
Expenditure Depreciation
8329
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£44,702
Assets Total Fixed
12349
Assets Own Use
12349
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£442,011
Assets Total Liabilities
£63,421
Assets Current Investment
0
Assets Total Assets And Liabilities
£390,939
Creditors One Year Total Current
63421
Creditors Falling Due After One Year
0
Assets Cash
£342,191
Funds Endowment
0
Funds Unrestricted
157051
Funds Restricted
233888
Funds Total
390939
Count Employees
33
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
3 February 2023
Income Donations And Legacies
27938
Income Other Trading Activities
10806
Income Charitable Activities
843402
Income Investments
730
Income Other
0
Income Total Income And Endowments
882876
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£28,741
Expenditure Charitable Expenditure
£779,883
Expenditure Other
0
Expenditure Total
808624
Expenditure Investment Management
0
Expenditure Grants Institution
72192
Expenditure Governance
2661
Expenditure Support Costs
12896
Expenditure Depreciation
9661
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£93,687
Assets Total Fixed
17696
Assets Own Use
17696
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£436,897
Assets Total Liabilities
£60,853
Assets Current Investment
0
Assets Total Assets And Liabilities
£393,740
Creditors One Year Total Current
60853
Creditors Falling Due After One Year
0
Assets Cash
£346,810
Funds Endowment
0
Funds Unrestricted
257433
Funds Restricted
136307
Funds Total
393740
Count Employees
33
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
22 November 2021
Income Donations And Legacies
31701
Income Other Trading Activities
0
Income Charitable Activities
757491
Income Investments
1131
Income Other
1519
Income Total Income And Endowments
791842
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£19,241
Expenditure Charitable Expenditure
£692,926
Expenditure Other
0
Expenditure Total
712167
Expenditure Investment Management
0
Expenditure Grants Institution
117168
Expenditure Governance
2659
Expenditure Support Costs
13030
Expenditure Depreciation
8576
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£86,753
Assets Total Fixed
15495
Assets Own Use
15495
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£336,024
Assets Total Liabilities
£32,031
Assets Current Investment
0
Assets Total Assets And Liabilities
£319,488
Creditors One Year Total Current
32031
Creditors Falling Due After One Year
0
Assets Cash
£270,313
Funds Endowment
0
Funds Unrestricted
209182
Funds Restricted
110306
Funds Total
319488
Count Employees
27
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Isle Of Wight
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes

08 Official extract

Charity Event History

Charity Name
ISLE OF WIGHT CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1995-10-26T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 20 OCTOBER 1995
Charitable Objects
THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE ISLE OF WIGHT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit
IN PRACTICE, ISLE OF WIGHT

10 Official extract

Charity Other Names

Charity Name Id
311593
Charity Name Type
Working name
Charity Name
IOW CAB

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Complaints policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Paying staff
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints handling