01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 26 February 1996
- Removed
- Not supplied
- Company number supplied
- 03004206
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £916,184
- Latest expenditure
- £929,909
- Gift Aid
- Yes
- Owns or uses land
- Yes
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Richmond Crossroads Care Unit 1, Beverley Court, 26 Elmtree Road, Teddington, TW11 8ST
Website recorded by the regulator: www.crossroadscarerk.org (displayed as text)
02 Activities
What the charity does
Classification: 103 Medical/Health/Sickness 104 DisabilityWe provide respite care for Carers of all ages, our highly qualified staff offer person-centred services to meet the needs of the carers and the cared for. We run a 'Caring Cafe' for people living with Dementia and their carers, a Saturday club for children with learning difficulties, a carers drop incorporating digital tablet training
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 20 January 2026
- Date Accounts Received
- 20 January 2026
- Total Gross Income
- £916,184
- Total Gross Expenditure
- £929,909
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 9 January 2025
- Date Accounts Received
- 9 January 2025
- Total Gross Income
- £794,748
- Total Gross Expenditure
- £816,614
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 16 January 2024
- Date Accounts Received
- 16 January 2024
- Total Gross Income
- £756,129
- Total Gross Expenditure
- £677,392
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 22 November 2022
- Date Accounts Received
- 22 November 2022
- Total Gross Income
- £777,647
- Total Gross Expenditure
- £729,594
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 1 December 2021
- Date Accounts Received
- 1 December 2021
- Total Gross Income
- £739,540
- Total Gross Expenditure
- £707,069
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 20 January 2026
- Total Gross Income
- £916,184
- Total Gross Expenditure
- £929,909
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 4
- Count Govt Grants
- £2
- Income From Government Contracts
- 288420
- Income From Government Grants
- £15,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 25
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 9 January 2025
- Total Gross Income
- £794,748
- Total Gross Expenditure
- £816,614
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £4
- Income From Government Contracts
- 10500
- Income From Government Grants
- £148,403
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 16
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 16 January 2024
- Total Gross Income
- £756,129
- Total Gross Expenditure
- £677,392
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £4
- Income From Government Contracts
- 10500
- Income From Government Grants
- £148,680
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 11
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 November 2022
- Total Gross Income
- £777,647
- Total Gross Expenditure
- £729,594
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 1
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £4
- Income From Government Contracts
- 10500
- Income From Government Grants
- £52,380
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 15
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 1 December 2021
- Total Gross Income
- £739,540
- Total Gross Expenditure
- £707,069
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- No
- Charity Receives Govt Funding Grants
- No
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 22
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 20 January 2026
- Income Donations And Legacies
- 32819
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 858735
- Income Investments
- 2336
- Income Other
- 18072
- Income Total Income And Endowments
- 911962
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £69,411
- Expenditure Charitable Expenditure
- £860,498
- Expenditure Other
- 0
- Expenditure Total
- 929909
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 2880
- Expenditure Support Costs
- 367715
- Expenditure Depreciation
- 4722
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £161,731
- Assets Total Fixed
- 303167
- Assets Own Use
- 303167
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £312,282
- Assets Total Liabilities
- £360,418
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £255,031
- Creditors One Year Total Current
- 229803
- Creditors Falling Due After One Year
- 130615
- Assets Cash
- £221,261
- Funds Endowment
- 0
- Funds Unrestricted
- 161731
- Funds Restricted
- 93300
- Funds Total
- 255031
- Count Employees
- 34
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 9 January 2025
- Income Donations And Legacies
- 24104
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 750222
- Income Investments
- 2331
- Income Other
- 15174
- Income Total Income And Endowments
- 791831
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £75,407
- Expenditure Charitable Expenditure
- £741,207
- Expenditure Other
- 0
- Expenditure Total
- 816614
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 2400
- Expenditure Support Costs
- 266219
- Expenditure Depreciation
- 7197
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £172,301
- Assets Total Fixed
- 305090
- Assets Own Use
- 305090
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £285,874
- Assets Total Liabilities
- £322,208
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £268,756
- Creditors One Year Total Current
- 180836
- Creditors Falling Due After One Year
- 141372
- Assets Cash
- £214,175
- Funds Endowment
- 0
- Funds Unrestricted
- 172301
- Funds Restricted
- 96455
- Funds Total
- 268756
- Count Employees
- 32
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 16 January 2024
- Income Donations And Legacies
- 35399
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 717608
- Income Investments
- 222
- Income Other
- 2900
- Income Total Income And Endowments
- 756129
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £72,092
- Expenditure Charitable Expenditure
- £605,300
- Expenditure Other
- 0
- Expenditure Total
- 677392
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 2100
- Expenditure Support Costs
- 261333
- Expenditure Depreciation
- 6467
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £179,166
- Assets Total Fixed
- 306841
- Assets Own Use
- 306841
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £356,617
- Assets Total Liabilities
- £372,836
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £290,622
- Creditors One Year Total Current
- 220783
- Creditors Falling Due After One Year
- 152053
- Assets Cash
- £303,811
- Funds Endowment
- 0
- Funds Unrestricted
- 179166
- Funds Restricted
- 111456
- Funds Total
- 290622
- Count Employees
- 32
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 November 2022
- Income Donations And Legacies
- 32428
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 738207
- Income Investments
- 10
- Income Other
- 7002
- Income Total Income And Endowments
- 777647
- Income Legacies
- 5000
- Income Endowments
- 0
- Expenditure Raising Funds
- £62,530
- Expenditure Charitable Expenditure
- £667,064
- Expenditure Other
- 0
- Expenditure Total
- 729594
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 2100
- Expenditure Support Costs
- 218630
- Expenditure Depreciation
- 8268
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £147,771
- Assets Total Fixed
- 313307
- Assets Own Use
- 313307
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £237,587
- Assets Total Liabilities
- £313,520
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £237,374
- Creditors One Year Total Current
- 154385
- Creditors Falling Due After One Year
- 159135
- Assets Cash
- £191,860
- Funds Endowment
- 0
- Funds Unrestricted
- 147771
- Funds Restricted
- 89603
- Funds Total
- 237374
- Count Employees
- 32
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 1 December 2021
- Income Donations And Legacies
- 28200
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 697222
- Income Investments
- 0
- Income Other
- 14118
- Income Total Income And Endowments
- 739540
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £58,966
- Expenditure Charitable Expenditure
- £648,103
- Expenditure Other
- 0
- Expenditure Total
- 707069
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 2100
- Expenditure Support Costs
- 231477
- Expenditure Depreciation
- 8444
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £117,661
- Assets Total Fixed
- 313552
- Assets Own Use
- 313552
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £206,906
- Assets Total Liabilities
- £330,843
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £189,615
- Creditors One Year Total Current
- 160138
- Creditors Falling Due After One Year
- 170705
- Assets Cash
- £153,454
- Funds Endowment
- 0
- Funds Unrestricted
- 117661
- Funds Restricted
- 71954
- Funds Total
- 189615
- Count Employees
- 31
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Richmond Upon Thames
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Kingston Upon Thames
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Surrey
- Welsh Ind
- No
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Wandsworth
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 203
- Classification Type
- Who
- Classification Description
- People With Disabilities
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 201
- Classification Type
- Who
- Classification Description
- Children/young People
- Classification Code
- 103
- Classification Type
- What
- Classification Description
- The Advancement Of Health Or Saving Of Lives
- Classification Code
- 102
- Classification Type
- What
- Classification Description
- Education/training
08 Official extract
Charity Event History
- Charity Name
- RICHMOND UPON THAMES CROSSROADS CARE SCHEME
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1996-02-26T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 21ST DECEMBER 1994 AS AMENDED 24TH OCTOBER 2002 AND 21ST OCTOBER 2003
- Charitable Objects
- (A)TO RELIEVE STRESSES EXPERIENCED BY CARERS AND CHILDREN AND ADULTS WHO HAVE CARE NEEDS, AS A RESULT OF DISABILITY, ILLNESS, OR AGE BY OFFERING A RESPITE SERVICE THROUGH THE PROVISION OF COMMUNITY BASED SUPPORT WORKERS.THE AREA OF BENEFIT SHALL BE THE BOROUGH OF RICHMOND-UPON-THAMES AND THE ROYAL BOROUGH OF KINGSTON -UPON-THAMES AS AGREED BY THE BOARD OF TRUSTEES OF CROSSROADS ASSOCIATION.
- Area Of Benefit
- LONDON BOROUGHS OF RICHMOND UPON THAMES AND KINGSTON UPON THAMES
10 Official extract
Charity Other Names
- Charity Name Id
- 184867
- Charity Name Type
- Working name
- Charity Name
- RICHMOND CROSSROADS CARE
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Care Quality Commission
12 Official extract
Charity Policy
- Policy Name
- Complaints policy and procedures
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Volunteer management
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Complaints handling
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Risk management
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries