CCEW Charity Commission profile

CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1056102 · organisation 1056102

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
13 June 1996
Removed
Not supplied
Company number supplied
03191085
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,355,541
Latest expenditure
£1,496,632
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Cambridge Citizens Advice Bureau, 66 Devonshire Road, CAMBRIDGE, CB1 2BL

Website recorded by the regulator: www.cambridgecab.org.uk (displayed as text)

02 Activities

What the charity does

To provide a free, confidential and impartial advice service to the public. Aim to ensure that individuals do not suffer through lack of knowledge of their rights and responsibilities or of the services available to them or through their inability to express their needs effectively. Also to be a responsible influence on the development of social policies both locally and nationally.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
22 December 2025
Date Accounts Received
22 December 2025
Total Gross Income
£1,355,541
Total Gross Expenditure
£1,496,632
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
12 December 2024
Date Accounts Received
12 December 2024
Total Gross Income
£1,643,314
Total Gross Expenditure
£1,497,279
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
2 February 2024
Date Accounts Received
2 February 2024
Total Gross Income
£1,362,799
Total Gross Expenditure
£1,328,737
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
23 November 2022
Date Accounts Received
23 November 2022
Total Gross Income
£940,754
Total Gross Expenditure
£982,657
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
9 November 2021
Date Accounts Received
9 November 2021
Total Gross Income
£1,015,167
Total Gross Expenditure
£947,180

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
22 December 2025
Total Gross Income
£1,355,541
Total Gross Expenditure
£1,496,632
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£6
Income From Government Grants
£617,520
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
65
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
12 December 2024
Total Gross Income
£1,643,314
Total Gross Expenditure
£1,497,279
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£7
Income From Government Grants
£603,520
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
55
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 February 2024
Total Gross Income
£1,362,799
Total Gross Expenditure
£1,328,737
Grant Making Is Main Activity
No
Count Govt Contracts
2
Count Govt Grants
£5
Income From Government Contracts
158250
Income From Government Grants
£445,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
23 November 2022
Total Gross Income
£940,754
Total Gross Expenditure
£982,657
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
3
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Contracts
49421
Income From Government Grants
£415,000
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
87
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
9 November 2021
Total Gross Income
£1,015,167
Total Gross Expenditure
£947,180
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
Yes
Charity Agreement Professional Fundraiser
Yes
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
2
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£8
Income From Government Contracts
47771
Income From Government Grants
£431,500
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
83

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
22 December 2025
Income Donations And Legacies
38400
Income Other Trading Activities
2975
Income Charitable Activities
160798
Income Investments
81455
Income Other
1071913
Income Total Income And Endowments
1355541
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£28,794
Expenditure Charitable Expenditure
£1,332,325
Expenditure Other
135513
Expenditure Total
1496632
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
662
Expenditure Support Costs
147513
Expenditure Depreciation
18885
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-663
Gain Loss Other
0
Reserves
£173,262
Assets Total Fixed
1324080
Assets Own Use
544080
Assets Long Term Investment
780000
Defined Benefit Pension Scheme
0
Assets Other Assets
£462,107
Assets Total Liabilities
£694,207
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,091,980
Creditors One Year Total Current
159871
Creditors Falling Due After One Year
534336
Assets Cash
£430,385
Funds Endowment
0
Funds Unrestricted
904864
Funds Restricted
187116
Funds Total
1091980
Count Employees
35
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
12 December 2024
Income Donations And Legacies
42106
Income Other Trading Activities
1680
Income Charitable Activities
1522613
Income Investments
69855
Income Other
7060
Income Total Income And Endowments
1643314
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£29,164
Expenditure Charitable Expenditure
£1,468,115
Expenditure Other
0
Expenditure Total
1497279
Expenditure Investment Management
25708
Expenditure Grants Institution
35000
Expenditure Governance
38015
Expenditure Support Costs
172597
Expenditure Depreciation
19845
Gain Loss Investment
59000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£946,452
Assets Total Fixed
1277965
Assets Own Use
562965
Assets Long Term Investment
715000
Defined Benefit Pension Scheme
0
Assets Other Assets
£631,840
Assets Total Liabilities
£729,734
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,180,071
Creditors One Year Total Current
104644
Creditors Falling Due After One Year
625090
Assets Cash
£534,175
Funds Endowment
0
Funds Unrestricted
1026452
Funds Restricted
153619
Funds Total
1180071
Count Employees
34
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
2 February 2024
Income Donations And Legacies
44540
Income Other Trading Activities
0
Income Charitable Activities
1265968
Income Investments
50769
Income Other
1522
Income Total Income And Endowments
1362799
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£73,647
Expenditure Charitable Expenditure
£1,255,090
Expenditure Other
0
Expenditure Total
1328737
Expenditure Investment Management
12805
Expenditure Grants Institution
29750
Expenditure Governance
10666
Expenditure Support Costs
340017
Expenditure Depreciation
21473
Gain Loss Investment
59000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£979,430
Assets Total Fixed
1289437
Assets Own Use
574437
Assets Long Term Investment
715000
Defined Benefit Pension Scheme
0
Assets Other Assets
£563,632
Assets Total Liabilities
£818,370
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,034,699
Creditors One Year Total Current
818370
Creditors Falling Due After One Year
0
Assets Cash
£488,763
Funds Endowment
0
Funds Unrestricted
845972
Funds Restricted
188727
Funds Total
1034699
Count Employees
38
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
23 November 2022
Income Donations And Legacies
57342
Income Other Trading Activities
0
Income Charitable Activities
858947
Income Investments
24171
Income Other
294
Income Total Income And Endowments
940754
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£62,709
Expenditure Charitable Expenditure
£919,948
Expenditure Other
0
Expenditure Total
982657
Expenditure Investment Management
11418
Expenditure Grants Institution
29750
Expenditure Governance
7511
Expenditure Support Costs
247129
Expenditure Depreciation
17178
Gain Loss Investment
7000
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£979,430
Assets Total Fixed
1352521
Assets Own Use
578021
Assets Long Term Investment
774500
Defined Benefit Pension Scheme
0
Assets Other Assets
£454,426
Assets Total Liabilities
£747,310
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,059,637
Creditors One Year Total Current
108542
Creditors Falling Due After One Year
638768
Assets Cash
£418,859
Funds Endowment
0
Funds Unrestricted
979430
Funds Restricted
80207
Funds Total
1059637
Count Employees
24
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
9 November 2021
Income Donations And Legacies
852135
Income Other Trading Activities
0
Income Charitable Activities
133772
Income Investments
26413
Income Other
2848
Income Total Income And Endowments
1015168
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£45,756
Expenditure Charitable Expenditure
£901,424
Expenditure Other
0
Expenditure Total
947180
Expenditure Investment Management
10395
Expenditure Grants Institution
29750
Expenditure Governance
8065
Expenditure Support Costs
273835
Expenditure Depreciation
19814
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£130,698
Assets Total Fixed
1362698
Assets Own Use
595198
Assets Long Term Investment
767500
Defined Benefit Pension Scheme
0
Assets Other Assets
£564,257
Assets Total Liabilities
£832,415
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,094,540
Creditors One Year Total Current
165452
Creditors Falling Due After One Year
666963
Assets Cash
£526,566
Funds Endowment
0
Funds Unrestricted
997698
Funds Restricted
96842
Funds Total
1094540
Count Employees
26
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Cambridgeshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes

08 Official extract

Charity Event History

Charity Name
CAMBRIDGE AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1996-06-13T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 26TH APRIL 1996, AS AMENDED 18 SEPTEMBER 2002. as amended on 26 Apr 1996 as amended on 07 Nov 2016 as amended on 04 Nov 2025
Charitable Objects
FOR THE PROMOTION OF ANY CHARITABLE PURPOSEES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE CITY OF CAMBRIDGE, SOUTH CAMBRIDGESHIRE DISTRICT COUNCIL AND ELSEWHERE BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS
Area Of Benefit
THE CITY OF CAMBRIDGE AND SOUTH CAMBRIDGESHIRE DISTRICT COUNCILS

10 Official extract

Charity Other Names

Charity Name Id
236790
Charity Name Type
Working name
Charity Name
CAMBRIDGE C A B
Charity Name Id
236805
Charity Name Type
Working name
Charity Name
THE CITIZENS ADVICE BUREAU
Charity Name Id
236796
Charity Name Type
Working name
Charity Name
CAMBRIDGE CAB

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Internal charity financial controls policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Risk management
Policy Name
Volunteer management
Policy Name
Internal risk management policy and procedures
Policy Name
Conflicting interests
Policy Name
Bullying and harassment policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Investment
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Paying staff
Policy Name
Complaints policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints handling