01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 30 July 1996
- Removed
- Not supplied
- Company number supplied
- 03174842
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £1,221,987
- Latest expenditure
- £1,121,167
- Gift Aid
- Yes
- Owns or uses land
- No
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Citizens Advice, 37 Pembroke Road, LONDON, W8 6PW
Website recorded by the regulator: www.citizensadvicekc.org.uk (displayed as text)
02 Activities
What the charity does
The Citizens Advice Service in Kensington & Chelsea is an independent charity serving the local community. Generalist advice services provided by our main office is at 37 Pembroke Road, London W86PW . We hold outreaches across the borough and details are on www.citizensadvicekc.org.uk. Additional services provided: Welfare benefits, Housing, Income Maximisation and other advice services.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 27 January 2026
- Date Accounts Received
- 27 January 2026
- Total Gross Income
- £1,221,987
- Total Gross Expenditure
- £1,121,167
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 22 January 2025
- Date Accounts Received
- 22 January 2025
- Total Gross Income
- £1,046,250
- Total Gross Expenditure
- £936,255
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 31 January 2024
- Date Accounts Received
- 31 January 2024
- Total Gross Income
- £1,088,141
- Total Gross Expenditure
- £868,865
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 11 January 2023
- Date Accounts Received
- 11 January 2023
- Total Gross Income
- £1,372,417
- Total Gross Expenditure
- £1,280,343
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 23 November 2021
- Date Accounts Received
- 23 November 2021
- Total Gross Income
- £1,453,148
- Total Gross Expenditure
- £1,309,421
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 27 January 2026
- Total Gross Income
- £1,221,987
- Total Gross Expenditure
- £1,121,167
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £0
- Income From Government Contracts
- 1100951
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 25
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 22 January 2025
- Total Gross Income
- £1,046,250
- Total Gross Expenditure
- £936,255
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 0
- Count Govt Grants
- £5
- Income From Government Grants
- £938,293
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 40
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 31 January 2024
- Total Gross Income
- £1,088,141
- Total Gross Expenditure
- £868,865
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 0
- Count Govt Grants
- £4
- Income From Government Grants
- £805,916
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 40
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 11 January 2023
- Total Gross Income
- £1,372,417
- Total Gross Expenditure
- £1,280,343
- Charity Raises Funds From Public
- No
- Charity Receives Govt Funding Contracts
- No
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £4
- Income From Government Grants
- £1,004,207
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 70
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 23 November 2021
- Total Gross Income
- £1,453,148
- Total Gross Expenditure
- £1,309,421
- Charity Raises Funds From Public
- No
- Charity Receives Govt Funding Contracts
- No
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £3
- Income From Government Grants
- £1,051,512
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 30
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 27 January 2026
- Income Donations And Legacies
- 610
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1206528
- Income Investments
- 14849
- Income Other
- 0
- Income Total Income And Endowments
- 1221987
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,121,167
- Expenditure Other
- 0
- Expenditure Total
- 1121167
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 0
- Expenditure Depreciation
- 11574
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 1537
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £727,168
- Assets Total Fixed
- 14846
- Assets Own Use
- 14846
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -286897
- Assets Other Assets
- £1,075,963
- Assets Total Liabilities
- £51,328
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £752,584
- Creditors One Year Total Current
- 51328
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £1,025,585
- Funds Endowment
- 0
- Funds Unrestricted
- 727168
- Funds Restricted
- 25416
- Funds Total
- 752584
- Count Employees
- 14
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 22 January 2025
- Income Donations And Legacies
- 613
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1033053
- Income Investments
- 12584
- Income Other
- 0
- Income Total Income And Endowments
- 1046250
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £936,255
- Expenditure Other
- 0
- Expenditure Total
- 936255
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 17152
- Expenditure Support Costs
- 379359
- Expenditure Depreciation
- 7167
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -12520
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £596,921
- Assets Total Fixed
- 15002
- Assets Own Use
- 15002
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -315434
- Assets Other Assets
- £1,033,794
- Assets Total Liabilities
- £83,135
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £650,227
- Creditors One Year Total Current
- 83135
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £1,025,310
- Funds Endowment
- 0
- Funds Unrestricted
- 596919
- Funds Restricted
- 53308
- Funds Total
- 650227
- Count Employees
- 14
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 31 January 2024
- Income Donations And Legacies
- 8014
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1078487
- Income Investments
- 1640
- Income Other
- 0
- Income Total Income And Endowments
- 1088141
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £868,865
- Expenditure Other
- 0
- Expenditure Total
- 868865
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 15619
- Expenditure Support Costs
- 262367
- Expenditure Depreciation
- 6070
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 52486
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £322,000
- Assets Total Fixed
- 1066
- Assets Own Use
- 1066
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -283708
- Assets Other Assets
- £1,013,874
- Assets Total Liabilities
- £132,274
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £598,958
- Creditors One Year Total Current
- 132274
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £952,177
- Funds Endowment
- 0
- Funds Unrestricted
- 385993
- Funds Restricted
- 212965
- Funds Total
- 598958
- Count Employees
- 17
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 11 January 2023
- Income Donations And Legacies
- 8524
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1363425
- Income Investments
- 98
- Income Other
- 370
- Income Total Income And Endowments
- 1372417
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,280,343
- Expenditure Other
- 0
- Expenditure Total
- 1280343
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 15530
- Expenditure Support Costs
- 264196
- Expenditure Depreciation
- 5536
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £243,180
- Assets Total Fixed
- 5536
- Assets Own Use
- 5536
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -336194
- Assets Other Assets
- £902,159
- Assets Total Liabilities
- £191,819
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £379,682
- Creditors One Year Total Current
- 191819
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £895,070
- Funds Endowment
- 0
- Funds Unrestricted
- 248716
- Funds Restricted
- 130966
- Funds Total
- 379682
- Count Employees
- 33
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 23 November 2021
- Income Donations And Legacies
- 2526
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1450100
- Income Investments
- 522
- Income Other
- 0
- Income Total Income And Endowments
- 1453148
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,309,421
- Expenditure Other
- 0
- Expenditure Total
- 1309421
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 15984
- Expenditure Support Costs
- 322200
- Expenditure Depreciation
- 10030
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -136532
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £177,587
- Assets Total Fixed
- 11072
- Assets Own Use
- 11072
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -371349
- Assets Other Assets
- £781,429
- Assets Total Liabilities
- £133,544
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £287,608
- Creditors One Year Total Current
- 133544
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £752,148
- Funds Endowment
- 0
- Funds Unrestricted
- 188659
- Funds Restricted
- 98949
- Funds Total
- 287608
- Count Employees
- 31
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Kensington And Chelsea
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 207
- Classification Type
- Who
- Classification Description
- The General Public/mankind
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
08 Official extract
Charity Event History
- Charity Name
- CITIZENS ADVICE KENSINGTON AND CHELSEA
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1996-07-30T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES INCORPORATED 19 MAR 1996AS AMENDED BY SPECIAL RESOLUTION(S) DATED 17 NOV 2022AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 28 MAR 2023
- Charitable Objects
- THE SERVICE IS ESTABLISHED FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE ADMINISTRATIVE AREA OF THE ROYAL BOROUGH OF KENSINGTON AND CHELSEA BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
- Area Of Benefit
- ROYAL BOROUGH OF KENSINGTON AND CHELSEA
10 Official extract
Charity Other Names
- Charity Name Id
- 255699
- Charity Name Type
- Previous name
- Charity Name
- KENSINGTON AND CHELSEA CITIZENS ADVICE BUREAU SERVICE
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Financial Conduct Authority
12 Official extract
Charity Policy
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Complaints handling
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Risk management
- Policy Name
- Paying staff
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Investment
- Policy Name
- Volunteer management
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Campaigns and political activity policy and procedures
- Policy Name
- Complaints policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries