CCEW Charity Commission profile

Cruse Bereavement Support

Registered charity 208078 · organisation 208078

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
22 September 1962
Removed
Not supplied
Company number supplied
00638709
Financial period
1 April 2024 – 31 March 2025
Latest income
£6,428,706
Latest expenditure
£6,350,413
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Spencer House, 23 Sheen Road, RICHMOND, Surrey, TW9 1BN

Website recorded by the regulator: www.cruse.org.uk (displayed as text)

02 Activities

What the charity does

THE PROVISION OF SUPPORT TO PEOPLE WHO HAVE SUFFERED BEREAVEMENT THROUGH A NATIONWIDE NETWORK OF TRAINED BEREAVEMENT VOLUNTEERS AND THROUGH ITS NATIONAL HELPLINE.WORK DESIGNED TO RAISE THE AWARENESS OF THE NEEDS OF BEREAVED PEOPLE AND TO PROMOTE THEIR INTERESTS.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
15 December 2025
Date Accounts Received
15 December 2025
Total Gross Income
£6,428,706
Total Gross Expenditure
£6,350,413
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
27 January 2025
Date Accounts Received
27 January 2025
Total Gross Income
£6,401,225
Total Gross Expenditure
£7,954,208
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
24 January 2024
Date Accounts Received
24 January 2024
Total Gross Income
£6,975,957
Total Gross Expenditure
£8,941,134
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
26 January 2023
Date Accounts Received
26 January 2023
Total Gross Income
£7,398,640
Total Gross Expenditure
£7,964,642
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
27 January 2022
Date Accounts Received
27 January 2022
Total Gross Income
£8,743,034
Total Gross Expenditure
£6,642,949

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 December 2025
Total Gross Income
£6,428,706
Total Gross Expenditure
£6,350,413
Grant Making Is Main Activity
No
Count Govt Contracts
37
Count Govt Grants
£6
Income From Government Contracts
693506
Income From Government Grants
£356,662
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 70001 80000
2
Count Salary Band 90001 100000
1
Count Volunteers
3364
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Total Gross Income
£6,401,225
Total Gross Expenditure
£7,954,208
Grant Making Is Main Activity
No
Count Govt Contracts
18
Count Govt Grants
£83
Income From Government Contracts
701907
Income From Government Grants
£2,017,194
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 90001 100000
1
Count Volunteers
3572
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
24 January 2024
Total Gross Income
£6,975,957
Total Gross Expenditure
£8,941,134
Grant Making Is Main Activity
No
Count Govt Contracts
97
Count Govt Grants
£16
Income From Government Contracts
2441629
Income From Government Grants
£1,636,227
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 70001 80000
1
Count Salary Band 100001 110000
1
Count Volunteers
3975
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Total Gross Income
£7,398,640
Total Gross Expenditure
£7,964,642
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
42
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£7
Income From Government Contracts
571471
Income From Government Grants
£780,971
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 80001 90000
1
Count Volunteers
4520
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
27 January 2022
Total Gross Income
£8,743,034
Total Gross Expenditure
£6,642,949
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
47
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£2
Income From Government Contracts
1060464
Income From Government Grants
£120,902
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 70001 80000
1
Count Volunteers
4560

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
15 December 2025
Income Donations And Legacies
1661112
Income Other Trading Activities
319666
Income Charitable Activities
4442248
Income Investments
5680
Income Other
0
Income Total Income And Endowments
6428706
Income Legacies
425386
Income Endowments
0
Expenditure Raising Funds
£1,172,787
Expenditure Charitable Expenditure
£5,177,626
Expenditure Other
0
Expenditure Total
6350413
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
148694
Expenditure Support Costs
733745
Expenditure Depreciation
105158
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£486,035
Assets Total Fixed
1061669
Assets Own Use
1061669
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,204,717
Assets Total Liabilities
£898,602
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,367,784
Creditors One Year Total Current
898602
Creditors Falling Due After One Year
0
Assets Cash
£480,045
Funds Endowment
0
Funds Unrestricted
486035
Funds Restricted
881749
Funds Total
1367784
Count Employees
161
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Income Donations And Legacies
2030604
Income Other Trading Activities
337795
Income Charitable Activities
4011315
Income Investments
9776
Income Other
11735
Income Total Income And Endowments
6401225
Income Legacies
325069
Income Endowments
0
Expenditure Raising Funds
£1,511,689
Expenditure Charitable Expenditure
£6,442,519
Expenditure Other
0
Expenditure Total
7954208
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
200292
Expenditure Support Costs
1370900
Expenditure Depreciation
62559
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£873,124
Assets Total Fixed
1217464
Assets Own Use
1217464
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£966,149
Assets Total Liabilities
£894,122
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,289,491
Creditors One Year Total Current
894122
Creditors Falling Due After One Year
0
Assets Cash
£435,268
Funds Endowment
0
Funds Unrestricted
873124
Funds Restricted
416367
Funds Total
1289491
Count Employees
170
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
24 January 2024
Income Donations And Legacies
1782952
Income Other Trading Activities
457928
Income Charitable Activities
4724852
Income Investments
3077
Income Other
7148
Income Total Income And Endowments
6975957
Income Legacies
198047
Income Endowments
0
Expenditure Raising Funds
£1,390,779
Expenditure Charitable Expenditure
£7,550,355
Expenditure Other
0
Expenditure Total
8941134
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
232438
Expenditure Support Costs
1132279
Expenditure Depreciation
70822
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£2,198,916
Assets Total Fixed
1184175
Assets Own Use
1184175
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,330,659
Assets Total Liabilities
£672,359
Assets Current Investment
0
Assets Total Assets And Liabilities
£2,842,475
Creditors One Year Total Current
672359
Creditors Falling Due After One Year
0
Assets Cash
£1,472,361
Funds Endowment
0
Funds Unrestricted
2198916
Funds Restricted
643559
Funds Total
2842475
Count Employees
229
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Income Donations And Legacies
2182611
Income Other Trading Activities
436741
Income Charitable Activities
4659200
Income Investments
0
Income Other
120088
Income Total Income And Endowments
7398640
Income Legacies
357902
Income Endowments
0
Expenditure Raising Funds
£1,046,818
Expenditure Charitable Expenditure
£6,917,824
Expenditure Other
0
Expenditure Total
7964642
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
270597
Expenditure Support Costs
1063624
Expenditure Depreciation
62442
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£3,970,734
Assets Total Fixed
1134806
Assets Own Use
1134806
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£4,713,778
Assets Total Liabilities
£1,040,932
Assets Current Investment
0
Assets Total Assets And Liabilities
£4,807,652
Creditors One Year Total Current
1040932
Creditors Falling Due After One Year
0
Assets Cash
£3,838,899
Funds Endowment
0
Funds Unrestricted
3970734
Funds Restricted
836918
Funds Total
4807652
Count Employees
210
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
27 January 2022
Income Donations And Legacies
2150720
Income Other Trading Activities
458113
Income Charitable Activities
6024525
Income Investments
10114
Income Other
99562
Income Total Income And Endowments
8743034
Income Legacies
19493
Income Endowments
0
Expenditure Raising Funds
£932,031
Expenditure Charitable Expenditure
£5,710,918
Expenditure Other
0
Expenditure Total
6642949
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
224575
Expenditure Support Costs
1011090
Expenditure Depreciation
21236
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£4,657,227
Assets Total Fixed
892098
Assets Own Use
892098
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£5,274,152
Assets Total Liabilities
£792,596
Assets Current Investment
0
Assets Total Assets And Liabilities
£5,373,654
Creditors One Year Total Current
792596
Creditors Falling Due After One Year
0
Assets Cash
£4,704,913
Funds Endowment
0
Funds Unrestricted
4657227
Funds Restricted
716427
Funds Total
5373654
Count Employees
186
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Country
Geographic Area Description
Northern Ireland
Parent Geographic Area Type
Continent
Parent Geographic Area Description
Europe
Welsh Ind
No
Geographic Area Type
Region
Geographic Area Description
Throughout England And Wales
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
306
Classification Type
How
Classification Description
Provides Services

08 Official extract

Charity Event History

Charity Name
Cruse Bereavement Support
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2021-10-29T00:00:00
Reason
Removed by application
Assoc Organisation Number
5090291
Assoc Registered Charity Number
1171788
Assoc Charity Name
WIDOWED IN NEED
Charity Name
Cruse Bereavement Support
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1962-09-22T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 05 OCT 1959AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25 OCT 1967AS AMENDED BY SPECIAL RESOLUTION(S) DATED 13 MAY 1980AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 02 JUL 1987AS AMENDED BY SPECIAL RESOLUTION(S) DATED 16 APR 1991AS AMENDED BY SPECIAL RESOLUTION(S) DATED 22 MAR 2003AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21 SEP 2009AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19 NOV 2011AS AMENDED BY SPECIAL RESOLUTION(S) DATED 22 NOV 2014AS AMENDED BY SPECIAL RESOLUTION(S) DATED 03 DEC 2016 as amended on 08 Dec 2021
Charitable Objects
THE RELIEF OF ANY PERSONS WHO ARE IN CONDITIONS OF POVERTY SICKNESS OR DISTRESS ARISING FROM BEREAVEMENT BY DEATH OF A PERSON OR THE ANTICIPATION THEREOF AND THE PROTECTION AND PRESERVATION OF PUBLIC HEALTH PARTICULARLY THROUGH THE PREVENTION OF ANY SICKNESS WHICH MAY ARISE FROM BEREAVEMENT BY DEATH OF A PERSON OR THE ANTICIPATION THEREOF.
Area Of Benefit
NOT DEFINED

10 Official extract

Charity Other Names

Charity Name Id
279552
Charity Name Type
Previous name
Charity Name
CRUSE CLUBS LIMITED
Charity Name Id
279543
Charity Name Type
Previous name
Charity Name
CRUSE BEREAVEMENT CARE LIMITED
Charity Name Id
279541
Charity Name Type
Previous name
Charity Name
CRUSE BEREAVEMENT CARE

11 Official extract

Charity Policy

Policy Name
Campaigns and political activity policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints handling
Policy Name
Complaints policy and procedures
Policy Name
Paying staff
Policy Name
Risk management
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Volunteer management
Policy Name
Investment
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Bullying and harassment policy and procedures
Policy Name
Conflicting interests
Policy Name
Serious incident reporting policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Social media policy and procedures