CCEW Charity Commission profile

PHOENIX HOUSE

Registered charity 284880 · organisation 284880

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
19 July 1982
Removed
Not supplied
Company number supplied
01626869
Financial period
1 April 2024 – 31 March 2025
Latest income
£30,442,000
Latest expenditure
£26,634,000
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: 68 NEWINGTON CAUSEWAY, LONDON, SE1 6DF

Website recorded by the regulator: www.phoenix-futures.org.uk (displayed as text)

02 Activities

What the charity does

The principal activity of the Company, a registered charity and social landlord, is providing services for those suffering addictions relating to drugs and alcohol in residential, community and prison services and working with service users and their families/carers in socially deprived communities to create a range of positive outcomes. To include health, crime, education, employment and housing.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
27 January 2026
Date Accounts Received
27 January 2026
Total Gross Income
£30,442,000
Total Gross Expenditure
£26,634,000
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
30 January 2025
Date Accounts Received
30 January 2025
Total Gross Income
£26,015,000
Total Gross Expenditure
£24,113,000
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
26 January 2024
Date Accounts Received
26 January 2024
Total Gross Income
£23,764,000
Total Gross Expenditure
£20,983,000
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
26 January 2023
Date Accounts Received
26 January 2023
Total Gross Income
£19,553,000
Total Gross Expenditure
£18,310,000
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
24 January 2022
Date Accounts Received
24 January 2022
Total Gross Income
£19,025,000
Total Gross Expenditure
£17,539,000

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
27 January 2026
Total Gross Income
£30,442,000
Total Gross Expenditure
£26,634,000
Grant Making Is Main Activity
No
Count Govt Contracts
24
Count Govt Grants
£10
Income From Government Contracts
15966319
Income From Government Grants
£3,704,081
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
11
Count Salary Band 70001 80000
2
Count Salary Band 80001 90000
3
Count Salary Band 90001 100000
2
Count Salary Band 120001 130000
1
Count Volunteers
51
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
30 January 2025
Total Gross Income
£26,015,000
Total Gross Expenditure
£24,113,000
Grant Making Is Main Activity
No
Count Govt Contracts
31
Count Govt Grants
£14
Income From Government Contracts
14599292
Income From Government Grants
£3,301,324
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
7
Count Salary Band 80001 90000
3
Count Salary Band 90001 100000
2
Count Salary Band 120001 130000
1
Count Volunteers
51
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
26 January 2024
Total Gross Income
£23,764,000
Total Gross Expenditure
£20,983,000
Grant Making Is Main Activity
No
Count Govt Contracts
32
Count Govt Grants
£13
Income From Government Contracts
13409544
Income From Government Grants
£2,538,646
Charity Has Trading Subsidiary
Yes
Trustee Also Director Of Subsidiary
Yes
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
8
Count Salary Band 70001 80000
0
Count Salary Band 80001 90000
4
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
1
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
67
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Total Gross Income
£19,553,000
Total Gross Expenditure
£18,310,000
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
29
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£19
Income From Government Contracts
13176096
Income From Government Grants
£717,538
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
7
Count Salary Band 70001 80000
2
Count Salary Band 80001 90000
1
Count Salary Band 90001 100000
1
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
1
Count Volunteers
49
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Total Gross Income
£19,025,000
Total Gross Expenditure
£17,539,000
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
26
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£19
Income From Government Contracts
12574805
Income From Government Grants
£529,929
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
3
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
1
Count Salary Band 90001 100000
1
Count Salary Band 110001 120000
1
Count Volunteers
92

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
27 January 2026
Income Donations And Legacies
17240
Income Other Trading Activities
0
Income Charitable Activities
27434877
Income Investments
503623
Income Other
2486260
Income Total Income And Endowments
30442000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£26,436,000
Expenditure Other
198000
Expenditure Total
26634000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
77633
Expenditure Support Costs
2967735
Expenditure Depreciation
617000
Gain Loss Investment
-193000
Gain Loss Pension Fund
396000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£21,326,000
Assets Total Fixed
21318000
Assets Own Use
21318000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-3285000
Assets Other Assets
£18,656,000
Assets Total Liabilities
£15,271,000
Assets Current Investment
5023000
Assets Total Assets And Liabilities
£21,418,000
Creditors One Year Total Current
5298000
Creditors Falling Due After One Year
9973000
Assets Cash
£10,144,000
Funds Endowment
0
Funds Unrestricted
21326000
Funds Restricted
92000
Funds Total
21418000
Count Employees
580
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
30 January 2025
Income Donations And Legacies
44947
Income Other Trading Activities
0
Income Charitable Activities
25021423
Income Investments
342548
Income Other
606082
Income Total Income And Endowments
26015000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£23,926,000
Expenditure Other
187000
Expenditure Total
24113000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
72930
Expenditure Support Costs
2957132
Expenditure Depreciation
536000
Gain Loss Investment
345000
Gain Loss Pension Fund
-1102000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£17,076,000
Assets Total Fixed
17635000
Assets Own Use
17635000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-4599000
Assets Other Assets
£17,970,000
Assets Total Liabilities
£13,792,000
Assets Current Investment
5216000
Assets Total Assets And Liabilities
£17,214,000
Creditors One Year Total Current
4476000
Creditors Falling Due After One Year
9316000
Assets Cash
£9,000,100
Funds Endowment
0
Funds Unrestricted
17076000
Funds Restricted
138000
Funds Total
17214000
Count Employees
539
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
26 January 2024
Income Donations And Legacies
2836021
Income Other Trading Activities
7113
Income Charitable Activities
20789655
Income Investments
80467
Income Other
50744
Income Total Income And Endowments
23764000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£20,876,000
Expenditure Other
107000
Expenditure Total
20983000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
88367
Expenditure Support Costs
2862453
Expenditure Depreciation
373000
Gain Loss Investment
-139000
Gain Loss Pension Fund
-931000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£16,264,000
Assets Total Fixed
14988000
Assets Own Use
14988000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-4368000
Assets Other Assets
£15,236,000
Assets Total Liabilities
£9,442,000
Assets Current Investment
4871000
Assets Total Assets And Liabilities
£16,414,000
Creditors One Year Total Current
6111000
Creditors Falling Due After One Year
3331000
Assets Cash
£5,404,000
Funds Endowment
0
Funds Unrestricted
16264000
Funds Restricted
150000
Funds Total
16414000
Count Employees
469
Consolidated Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Income Donations And Legacies
13822
Income Other Trading Activities
0
Income Charitable Activities
19371678
Income Investments
25000
Income Other
142500
Income Total Income And Endowments
19553000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£18,170,000
Expenditure Other
140000
Expenditure Total
18310000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
47270
Expenditure Support Costs
2910000
Expenditure Depreciation
288000
Gain Loss Investment
10000
Gain Loss Pension Fund
1653000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£14,564,000
Assets Total Fixed
9893000
Assets Own Use
9893000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-4326000
Assets Other Assets
£15,342,000
Assets Total Liabilities
£6,345,000
Assets Current Investment
5010000
Assets Total Assets And Liabilities
£14,564,000
Creditors One Year Total Current
5681000
Creditors Falling Due After One Year
664000
Assets Cash
£7,808,000
Funds Endowment
0
Funds Unrestricted
13509000
Funds Restricted
1055000
Funds Total
14564000
Count Employees
471
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
24 January 2022
Income Donations And Legacies
2395
Income Other Trading Activities
2095
Income Charitable Activities
18004510
Income Investments
32000
Income Other
984000
Income Total Income And Endowments
19025000
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£17,402,000
Expenditure Other
137000
Expenditure Total
17539000
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
6242
Expenditure Support Costs
2858000
Expenditure Depreciation
257000
Gain Loss Investment
0
Gain Loss Pension Fund
-4329000
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£11,668,000
Assets Total Fixed
5959000
Assets Own Use
5959000
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-7001000
Assets Other Assets
£16,469,000
Assets Total Liabilities
£3,759,000
Assets Current Investment
0
Assets Total Assets And Liabilities
£11,668,000
Creditors One Year Total Current
3101000
Creditors Falling Due After One Year
658000
Assets Cash
£14,649,000
Funds Endowment
0
Funds Unrestricted
10613000
Funds Restricted
1055000
Funds Total
11668000
Count Employees
463
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England
Welsh Ind
No
Geographic Area Type
Country
Geographic Area Description
Scotland
Parent Geographic Area Type
Continent
Parent Geographic Area Description
Europe
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
112
Classification Type
What
Classification Description
Environment/conservation/heritage
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
305
Classification Type
How
Classification Description
Provides Buildings/facilities/open Space
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups

08 Official extract

Charity Event History

Charity Name
PHOENIX HOUSE
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2024-12-30T00:00:00
Reason
Removed by application
Assoc Organisation Number
5101007
Assoc Registered Charity Number
1174985
Assoc Charity Name
TALK, LISTEN, CARE
Charity Name
PHOENIX HOUSE
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1982-07-19T00:00:00
Charity Name
PHOENIX HOUSE
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2019-02-06T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
1017814
Assoc Registered Charity Number
1017814
Assoc Charity Name
NORCAS
Charity Name
PHOENIX HOUSE
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2019-02-05T00:00:00
Reason
Amalgamated
Assoc Organisation Number
296375
Assoc Registered Charity Number
296375
Assoc Charity Name
ARP CHARITABLE SERVICES

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 02/04/1982AS AMENDED BY SPECIAL RESOLUTION(S) DATED 14/07/2004NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 22/01/2014AS AMENDED BY SPECIAL RESOLUTION(S) DATED 26 JAN 2018 as amended on 07 Jul 2022
Charitable Objects
THE CHARITY’S OBJECTS (OBJECTS) ARE SPECIFICALLY RESTRICTED TO THE FOLLOWING:THE TREATMENT AND CARE OF THOSE SUFFERING FROM DEPENDENCE UPON OR ADDICTION TO OR MISUSE OF DRUGS AND OR ALCOHOL;THE REHABILITATION OF THOSE RELIEVED FROM DEPENDENCE UPON OR ADDICTION TO OR MISUSE OF DRUGS AND OR ALCOHOL;THE ADVANCEMENT OF EDUCATION OF PERSONS WORKING OR CONCERNED IN THE FIELD OF DRUGS AND OR ALCOHOL DEPENDENCE OR ABUSE;THE TREATMENT, CARE AND RECOVERY OF PERSONS SUFFERING FROM PSYCHOLOGICAL OR PHYSICAL INFIRMITY OR AN ADDICTIVE LIFESTYLE, INCLUDING BUT NOT LIMITED TO PERSONS WHO HAVE ADDICTIONS OR MENTAL HEALTH PROBLEMS RELATING TO GAMBLING, SMOKING, DRUGS, ALCOHOL OR FOOD OR WHO BY ADVERSE CIRCUMSTANCES OR ILL HEALTH ARE IN NEED OF HELP, COUNSELLING, OR GUIDANCE IN ACQUIRING A SETTLED WAY OF LIFE SO THAT THEY MAY DEVELOP FULL MATURITY AS RESPONSIBLE INDIVIDUALS AND MEMBERS OF SOCIETY; ANDTO RELIEVE THE NEEDS OF PERSONS, INCLUDING BUT NOT LIMITED TO FAMILIES AND COMMUNITIES, ARISING OUT OF THEIR RELATIONSHIP WITH PERSONS HAVING THE ISSUES SET OUT IN THE PRECEDING OBJECTS, INCLUDING THE PROVISION OF AND CONTINUED DEVELOPMENT OF SERVICES AND ADVICE RELATED TO SOCIAL HOUSING, OTHER HOUSING, COMMUNITY ENGAGEMENT, EDUCATION , EMPLOYMENT, FAMILY AND CARE SUPPORT. NOTHING IN THE ARTICLES SHALL AUTHORISE AN APPLICATION OF THE PROPERTY OF THE CHARITY FOR PURPOSES WHICH ARE NOT CHARITABLE IN ACCORDANCE WITH SECTION 7 OF THE CHARITIES AND TRUSTEE INVESTMENT (SCOTLAND) ACT 2005.
Area Of Benefit
NOT DEFINED

10 Official extract

Charity Other Names

Charity Name Id
224925
Charity Name Type
Working name
Charity Name
PHOENIX FUTURES

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Care Quality Commission
Regulator Order
2
Regulator Name
Homes England
Regulator Order
3
Regulator Name
Ofsted (Office For Standards In Education)

12 Official extract

Charity Policy

Policy Name
Volunteer management
Policy Name
Internal risk management policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Complaints handling
Policy Name
Social media policy and procedures
Policy Name
Investment
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Conflicting interests
Policy Name
Risk management
Policy Name
Investing charity funds policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Paying staff
Policy Name
Financial reserves policy and procedures