CCEW Charity Commission profile

CONTACT A FAMILY

Registered charity 284912 · organisation 284912

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
20 June 1982
Removed
Not supplied
Company number supplied
01633333
Financial period
1 April 2024 – 31 March 2025
Latest income
£8,758,116
Latest expenditure
£9,706,498
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Go7, Wenlock Studios, 50-52 Wharf Road, LONDON, N1 7EU

Website recorded by the regulator: www.contact.org.uk (displayed as text)

02 Activities

What the charity does

To support parents and families who care for a disabled child by:- Providing access to good quality advice and information, broad ranging appropriate support and contact with other families which will lead to positive outcomes;- Influencing changes in policy and practice in order to substantially improve the quality of lives of parents and families and their children.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
16 December 2025
Date Accounts Received
16 December 2025
Total Gross Income
£8,758,116
Total Gross Expenditure
£9,706,498
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
27 January 2025
Date Accounts Received
27 January 2025
Total Gross Income
£9,345,281
Total Gross Expenditure
£9,368,385
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
31 January 2024
Date Accounts Received
31 January 2024
Total Gross Income
£8,497,943
Total Gross Expenditure
£9,207,616
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
5 December 2022
Date Accounts Received
5 December 2022
Total Gross Income
£8,821,376
Total Gross Expenditure
£8,920,807
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
15 December 2021
Date Accounts Received
15 December 2021
Total Gross Income
£7,388,430
Total Gross Expenditure
£5,785,577

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
16 December 2025
Total Gross Income
£8,758,116
Total Gross Expenditure
£9,706,498
Grant Making Is Main Activity
No
Count Govt Contracts
3
Count Govt Grants
£10
Income From Government Contracts
2867396
Income From Government Grants
£3,308,297
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
4
Count Salary Band 80001 90000
3
Count Salary Band 100001 110000
1
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Total Gross Income
£9,345,281
Total Gross Expenditure
£9,368,385
Grant Making Is Main Activity
No
Count Govt Contracts
4
Count Govt Grants
£8
Income From Government Contracts
2839282
Income From Government Grants
£3,345,012
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 70001 80000
3
Count Salary Band 80001 90000
0
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
31 January 2024
Total Gross Income
£8,497,943
Total Gross Expenditure
£9,207,616
Grant Making Is Main Activity
No
Count Govt Contracts
7
Count Govt Grants
£10
Income From Government Contracts
2980921
Income From Government Grants
£3,104,091
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 90001 100000
1
Count Volunteers
49
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
5 December 2022
Total Gross Income
£8,821,376
Total Gross Expenditure
£8,920,807
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
Yes
Charity Agreement Professional Fundraiser
Yes
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
5
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£8
Income From Government Contracts
2593136
Income From Government Grants
£859,380
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
2
Count Salary Band 90001 100000
1
Count Volunteers
52
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
15 December 2021
Total Gross Income
£7,388,430
Total Gross Expenditure
£5,785,577
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
Yes
Charity Agreement Professional Fundraiser
Yes
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
4
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Contracts
2632272
Income From Government Grants
£595,135
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Salary Band 90001 100000
1
Count Volunteers
40

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
16 December 2025
Income Donations And Legacies
961092
Income Other Trading Activities
513485
Income Charitable Activities
7164208
Income Investments
119331
Income Other
0
Income Total Income And Endowments
8758116
Income Legacies
79797
Income Endowments
0
Expenditure Raising Funds
£884,918
Expenditure Charitable Expenditure
£8,821,580
Expenditure Other
0
Expenditure Total
9706498
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
53461
Expenditure Support Costs
242829
Expenditure Depreciation
11268
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£4,180,467
Assets Total Fixed
3773624
Assets Own Use
9188
Assets Long Term Investment
3764436
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,846,051
Assets Total Liabilities
£1,042,278
Assets Current Investment
0
Assets Total Assets And Liabilities
£4,577,397
Creditors One Year Total Current
1042278
Creditors Falling Due After One Year
0
Assets Cash
£1,198,698
Funds Endowment
0
Funds Unrestricted
4180467
Funds Restricted
396930
Funds Total
4577397
Count Employees
104
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Income Donations And Legacies
1362445
Income Other Trading Activities
434987
Income Charitable Activities
7418490
Income Investments
129359
Income Other
0
Income Total Income And Endowments
9345281
Income Legacies
469000
Income Endowments
0
Expenditure Raising Funds
£708,703
Expenditure Charitable Expenditure
£8,659,682
Expenditure Other
0
Expenditure Total
9368385
Expenditure Investment Management
0
Expenditure Grants Institution
2700667
Expenditure Governance
65351
Expenditure Support Costs
927141
Expenditure Depreciation
11268
Gain Loss Investment
374002
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£5,692,053
Assets Total Fixed
4201167
Assets Own Use
20455
Assets Long Term Investment
4180712
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,107,022
Assets Total Liabilities
£616,136
Assets Current Investment
0
Assets Total Assets And Liabilities
£5,692,053
Creditors One Year Total Current
616136
Creditors Falling Due After One Year
0
Assets Cash
£1,283,927
Funds Endowment
0
Funds Unrestricted
5113896
Funds Restricted
578157
Funds Total
5692053
Count Employees
99
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
31 January 2024
Income Donations And Legacies
860489
Income Other Trading Activities
303531
Income Charitable Activities
7211476
Income Investments
122447
Income Other
0
Income Total Income And Endowments
8497943
Income Legacies
6500
Income Endowments
0
Expenditure Raising Funds
£793,148
Expenditure Charitable Expenditure
£8,414,468
Expenditure Other
0
Expenditure Total
9207616
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
49008
Expenditure Support Costs
930633
Expenditure Depreciation
2080
Gain Loss Investment
-199756
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£534,115
Assets Total Fixed
3838432
Assets Own Use
31723
Assets Long Term Investment
3806709
Defined Benefit Pension Scheme
0
Assets Other Assets
£2,267,772
Assets Total Liabilities
£765,049
Assets Current Investment
272000
Assets Total Assets And Liabilities
£5,341,155
Creditors One Year Total Current
765049
Creditors Falling Due After One Year
0
Assets Cash
£1,109,633
Funds Endowment
0
Funds Unrestricted
4912929
Funds Restricted
428226
Funds Total
5341155
Count Employees
100
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
5 December 2022
Income Donations And Legacies
481996
Income Other Trading Activities
0
Income Charitable Activities
8225629
Income Investments
112664
Income Other
1087
Income Total Income And Endowments
8821376
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£474,204
Expenditure Charitable Expenditure
£8,446,603
Expenditure Other
0
Expenditure Total
8920807
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
57433
Expenditure Support Costs
854510
Expenditure Depreciation
0
Gain Loss Investment
273792
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£832,000
Assets Total Fixed
4006465
Assets Own Use
0
Assets Long Term Investment
4006465
Defined Benefit Pension Scheme
0
Assets Other Assets
£3,070,913
Assets Total Liabilities
£826,794
Assets Current Investment
0
Assets Total Assets And Liabilities
£6,250,584
Creditors One Year Total Current
826794
Creditors Falling Due After One Year
0
Assets Cash
£2,073,483
Funds Endowment
0
Funds Unrestricted
5488653
Funds Restricted
761931
Funds Total
6250584
Count Employees
90
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
15 December 2021
Income Donations And Legacies
507403
Income Other Trading Activities
0
Income Charitable Activities
5500921
Income Investments
19569
Income Other
1360537
Income Total Income And Endowments
7388430
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£410,841
Expenditure Charitable Expenditure
£5,374,736
Expenditure Other
0
Expenditure Total
5785577
Expenditure Investment Management
0
Expenditure Grants Institution
598539
Expenditure Governance
57509
Expenditure Support Costs
849350
Expenditure Depreciation
11303
Gain Loss Investment
-17327
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£859,424
Assets Total Fixed
2982799
Assets Own Use
126
Assets Long Term Investment
2982673
Defined Benefit Pension Scheme
0
Assets Other Assets
£3,899,299
Assets Total Liabilities
£805,875
Assets Current Investment
0
Assets Total Assets And Liabilities
£6,076,223
Creditors One Year Total Current
0
Creditors Falling Due After One Year
805875
Assets Cash
£3,277,976
Funds Endowment
0
Funds Unrestricted
5540866
Funds Restricted
535357
Funds Total
6076223
Count Employees
87
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout England And Wales
Welsh Ind
No
Geographic Area Type
Country
Geographic Area Description
Northern Ireland
Parent Geographic Area Type
Continent
Parent Geographic Area Description
Europe
Welsh Ind
No
Geographic Area Type
Country
Geographic Area Description
Scotland
Parent Geographic Area Type
Continent
Parent Geographic Area Description
Europe
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
309
Classification Type
How
Classification Description
Acts As An Umbrella Or Resource Body
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
206
Classification Type
Who
Classification Description
Other Defined Groups
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
205
Classification Type
Who
Classification Description
Other Charities Or Voluntary Bodies

08 Official extract

Charity Event History

Charity Name
CONTACT A FAMILY
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2021-01-26T00:00:00
Assoc Organisation Number
4018129
Assoc Registered Charity Number
1112618
Assoc Charity Name
FLEDGLINGS FAMILY SERVICES
Charity Name
CONTACT A FAMILY
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2019-06-15T00:00:00
Assoc Organisation Number
3979868
Assoc Registered Charity Number
1085349
Assoc Charity Name
HEMIHELP
Charity Name
CONTACT A FAMILY
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2026-09-18T00:00:00
Reason
Transfer of funds
Assoc Organisation Number
3961281
Assoc Registered Charity Number
1074955
Assoc Charity Name
THE MARGARET MCEWEN TRUST
Charity Name
CONTACT A FAMILY
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1982-06-20T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 5 MAY 1982 AND AMENDED 6 DECEMBER 1999, 22 NOVEMBER 2004 AND 22 NOVEMBER 2007. as amended on 26 Nov 2024
Charitable Objects
TO PROMOTE THE EDUCATION, WELFARE AND BENEFIT OF THE DISABLED, MORE SPECIFICALLY, BUT NOT LIMITED TO, CARING FOR CHILDREN AND YOUNG PEOPLE WITH ANY KIND OF DISABILITY OR SPECIAL NEED.
Area Of Benefit
NOT DEFINED

10 Official extract

Charity Other Names

Charity Name Id
599303
Charity Name Type
Working name
Charity Name
CONTACT (FOR FAMILIES WITH DISABLED CHILDREN)

11 Official extract

Charity Policy

Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Conflicting interests
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Investing charity funds policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Paying staff
Policy Name
Internal risk management policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Volunteer management
Policy Name
Complaints handling
Policy Name
Serious incident reporting policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Trustee expenses policy and procedures