HEATHROW TRAVEL-CARE — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 19 October 1987
Removed: Not supplied
Company number supplied: 02056086
Financial period: 1 April 2024 – 31 March 2025
Latest income: £609,320
Latest expenditure: £540,706
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: ROOM 00142, NORTH WING, TERMINAL THREE, LONDON HEATHROW AIRPORT, HOUNSLOW, TW6 1BZ

Website recorded by the regulator: www.heathrowtravelcare.co.uk (displayed as text)

02 Activities

What the charity does

Heathrow Travel-Care is the Independent Crisis Social Work Agency for Heathrow Airport. Qualified social workers assess, advise, advocate, signpost re issues including mental distress, disability, homelessness. Also: safeguarding children/vulnerable adults, planning with/for vulnerable Britons returning from abroad, coordination of Initial Humanitarian Assistance at Heathrow following emergencies.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 28 January 2026
Date Accounts Received: 28 January 2026
Total Gross Income: £609,320
Total Gross Expenditure: £540,706

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 10 January 2025
Date Accounts Received: 10 January 2025
Total Gross Income: £535,386
Total Gross Expenditure: £467,307

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 6 September 2024
Date Accounts Received: 6 September 2024
Total Gross Income: £568,617
Total Gross Expenditure: £472,512

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 1 March 2023
Date Accounts Received: 1 March 2023
Total Gross Income: £480,109
Total Gross Expenditure: £454,532

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 17 January 2022
Date Accounts Received: 17 January 2022
Total Gross Income: £496,992
Total Gross Expenditure: £417,721

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 28 January 2026
Total Gross Income: £609,320
Total Gross Expenditure: £540,706
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 388151
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 10 January 2025
Total Gross Income: £535,386
Total Gross Expenditure: £467,307
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 342669
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 6 September 2024
Total Gross Income: £568,617
Total Gross Expenditure: £472,512
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 385297
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 1 March 2023
Total Gross Income: £480,109
Total Gross Expenditure: £454,532
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 2
Charity Receives Govt Funding Grants: No
Income From Government Contracts: 341879
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 28

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 17 January 2022
Total Gross Income: £496,992
Total Gross Expenditure: £417,721
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £2
Income From Government Grants: £358,459
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 28

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 28 January 2026
Income Donations And Legacies: 19503
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 0
Income Other: 13000
Income Total Income And Endowments: 32503
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £518,650
Expenditure Other: 22056
Expenditure Total: 540706
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £507,089
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £525,741
Assets Total Liabilities: £18,652
Assets Current Investment: 0
Assets Total Assets And Liabilities: £507,089
Creditors One Year Total Current: 18652
Creditors Falling Due After One Year: 0
Assets Cash: £525,741
Funds Endowment: 0
Funds Unrestricted: 507089
Funds Restricted: 0
Funds Total: 507089
Count Employees: 11
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 10 January 2025
Income Donations And Legacies: 7205
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 0
Income Other: 0
Income Total Income And Endowments: 7205
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £444,123
Expenditure Other: 23184
Expenditure Total: 467307
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £438,475
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £454,716
Assets Total Liabilities: £16,241
Assets Current Investment: 0
Assets Total Assets And Liabilities: £438,475
Creditors One Year Total Current: 16241
Creditors Falling Due After One Year: 0
Assets Cash: £364,844
Funds Endowment: 0
Funds Unrestricted: 438475
Funds Restricted: 0
Funds Total: 438475
Count Employees: 11
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 6 September 2024
Income Donations And Legacies: 13437
Income Other Trading Activities: 0
Income Charitable Activities: 555180
Income Investments: 0
Income Other: 0
Income Total Income And Endowments: 568617
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £448,530
Expenditure Other: 23982
Expenditure Total: 472512
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 0
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £370,396
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £387,354
Assets Total Liabilities: £16,958
Assets Current Investment: 0
Assets Total Assets And Liabilities: £370,396
Creditors One Year Total Current: 16958
Creditors Falling Due After One Year: 0
Assets Cash: £387,354
Funds Endowment: 0
Funds Unrestricted: 370396
Funds Restricted: 0
Funds Total: 370396
Count Employees: 11
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Hillingdon
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Greater London
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

08 Official extract

Charity Event History

Charity Name: HEATHROW TRAVEL-CARE
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1987-10-19T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATON INCORPORATED 18TH SEPTEMBER 1986 AS AMENDED BY SPECIAL RESOLUTION DATED 16TH SEPTEMBER 1987.
Charitable Objects: TO RELIEVE POVERTY AND SICKNESS AMONGST PERSONS TRAVELLING THROUGH HEATHROW AIRPORT - LONDON AND AIRPORT STAFF WHO ARE IN NEED WITHOUT DISTINCION OF SEX OR OF POLITICAL, RELIGIOUS OR OTHER OPINIONS WHOSE PROBLEMS ARE OUTSIDE THE SCOPE OF THE NORMAL SERVICES PROVIDED BY HEATHROW AIRPORT LIMITED, AIRLINES, FIRMS AND CONTROL AUTHORITIES.
Area Of Benefit: HEATHROW AIRPORT - LONDON

10 Official extract

Charity Policy

Policy Name: Internal risk management policy and procedures

Policy Name: Conflicting interests

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Volunteer management

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Complaints handling

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Risk management

Policy Name: Social media policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Investing charity funds policy and procedures