01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 22 March 1988
- Removed
- Not supplied
- Company number supplied
- 02197919
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £614,877
- Latest expenditure
- £613,219
- Gift Aid
- Yes
- Owns or uses land
- No
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Southbridge House, Southbridge Place, CROYDON, CR0 4HA
Website recorded by the regulator: www.citizensadvicecroydon.org (displayed as text)
02 Activities
What the charity does
Provision of advice services to the people living and working in the London Borough of Croydon and surrounding areas.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 29 January 2026
- Date Accounts Received
- 29 January 2026
- Total Gross Income
- £614,877
- Total Gross Expenditure
- £613,219
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 13 January 2025
- Date Accounts Received
- 13 January 2025
- Total Gross Income
- £697,222
- Total Gross Expenditure
- £578,032
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 18 July 2024
- Date Accounts Received
- 18 July 2024
- Total Gross Income
- £511,643
- Total Gross Expenditure
- £493,416
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 31 January 2023
- Date Accounts Received
- 31 January 2023
- Total Gross Income
- £477,589
- Total Gross Expenditure
- £475,165
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 31 January 2022
- Date Accounts Received
- 31 January 2022
- Total Gross Income
- £615,145
- Total Gross Expenditure
- £476,837
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 29 January 2026
- Total Gross Income
- £614,877
- Total Gross Expenditure
- £613,219
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £1
- Income From Government Contracts
- 325000
- Income From Government Grants
- £37,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 3
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 13 January 2025
- Total Gross Income
- £697,222
- Total Gross Expenditure
- £578,032
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 2
- Count Govt Grants
- £0
- Income From Government Contracts
- 376856
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 3
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 18 July 2024
- Total Gross Income
- £511,643
- Total Gross Expenditure
- £493,416
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £0
- Income From Government Contracts
- 333000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 8
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 31 January 2023
- Total Gross Income
- £477,589
- Total Gross Expenditure
- £475,165
- Charity Raises Funds From Public
- No
- Charity Receives Govt Funding Contracts
- No
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £2
- Income From Government Grants
- £369,384
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 15
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 31 January 2022
- Total Gross Income
- £615,145
- Total Gross Expenditure
- £476,837
- Charity Raises Funds From Public
- No
- Charity Receives Govt Funding Contracts
- No
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £2
- Income From Government Grants
- £438,559
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 15
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 29 January 2026
- Income Donations And Legacies
- 1383
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 608423
- Income Investments
- 5071
- Income Other
- 0
- Income Total Income And Endowments
- 614877
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £613,219
- Expenditure Other
- 0
- Expenditure Total
- 613219
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 9671
- Expenditure Support Costs
- 170449
- Expenditure Depreciation
- 0
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £304,762
- Assets Total Fixed
- 0
- Assets Own Use
- 0
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £522,758
- Assets Total Liabilities
- £38,109
- Assets Current Investment
- 100315
- Assets Total Assets And Liabilities
- £484,649
- Creditors One Year Total Current
- 38109
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £308,353
- Funds Endowment
- 0
- Funds Unrestricted
- 483649
- Funds Restricted
- 1000
- Funds Total
- 484649
- Count Employees
- 17
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 13 January 2025
- Income Donations And Legacies
- 780
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 692861
- Income Investments
- 3581
- Income Other
- 0
- Income Total Income And Endowments
- 697222
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £578,032
- Expenditure Other
- 0
- Expenditure Total
- 578032
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 30250
- Expenditure Support Costs
- 0
- Expenditure Depreciation
- 0
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £155,611
- Assets Total Fixed
- 0
- Assets Own Use
- 0
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £525,842
- Assets Total Liabilities
- £42,851
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £482,991
- Creditors One Year Total Current
- 42851
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £351,643
- Funds Endowment
- 0
- Funds Unrestricted
- 460373
- Funds Restricted
- 22618
- Funds Total
- 482991
- Count Employees
- 14
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 18 July 2024
- Income Donations And Legacies
- 785
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 510154
- Income Investments
- 704
- Income Other
- 0
- Income Total Income And Endowments
- 511643
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £493,416
- Expenditure Other
- 0
- Expenditure Total
- 493416
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 12045
- Expenditure Support Costs
- 145504
- Expenditure Depreciation
- 4569
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 604000
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £108,643
- Assets Total Fixed
- 0
- Assets Own Use
- 0
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £419,985
- Assets Total Liabilities
- £56,184
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £363,801
- Creditors One Year Total Current
- 56184
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £347,564
- Funds Endowment
- 0
- Funds Unrestricted
- 357139
- Funds Restricted
- 6662
- Funds Total
- 363801
- Count Employees
- 12
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 31 January 2022
- Income Donations And Legacies
- 774
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 614268
- Income Investments
- 0
- Income Other
- 103
- Income Total Income And Endowments
- 615145
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £476,837
- Expenditure Other
- 0
- Expenditure Total
- 476837
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 5341
- Expenditure Support Costs
- 139766
- Expenditure Depreciation
- 4558
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £252,936
- Assets Total Fixed
- 9131
- Assets Own Use
- 9131
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -628000
- Assets Other Assets
- £378,816
- Assets Total Liabilities
- £20,797
- Assets Current Investment
- 76114
- Assets Total Assets And Liabilities
- −£260,850
- Creditors One Year Total Current
- 20797
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £280,755
- Funds Endowment
- 0
- Funds Unrestricted
- -260850
- Funds Restricted
- 0
- Funds Total
- -260850
- Count Employees
- 13
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Croydon
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 101
- Classification Type
- What
- Classification Description
- General Charitable Purposes
- Classification Code
- 103
- Classification Type
- What
- Classification Description
- The Advancement Of Health Or Saving Of Lives
- Classification Code
- 207
- Classification Type
- Who
- Classification Description
- The General Public/mankind
- Classification Code
- 107
- Classification Type
- What
- Classification Description
- Accommodation/housing
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 102
- Classification Type
- What
- Classification Description
- Education/training
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
08 Official extract
Charity Event History
- Charity Name
- CROYDON CITIZENS ADVICE BUREAUX LIMITED
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1988-03-22T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED ON 24TH NOVEMBER 1987 AS AMENDED 5TH JULY 2000 AND 22 SEPTEMBER 2003.AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 13 MAY 2016 as amended on 04 Dec 2024 as amended on 04 Dec 2024 as amended on 04 Dec 2024
- Charitable Objects
- Please note that bulk consent from the Charity Commission has already been agreed (June 2022) - arranged by Citizens Advice on behalf of CAB's in the network.Objects4. The charity’s objects (‘Objects’) are specifically:to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in the London Borough of Croydon and surrounding areas.
- Area Of Benefit
- LONDON BOROUGH OF CROYDON
10 Official extract
Charity Other Names
- Charity Name Id
- 187402
- Charity Name Type
- Working name
- Charity Name
- CROYDON CAB SERVICE
- Charity Name Id
- 187434
- Charity Name Type
- Working name
- Charity Name
- CROYDON CITIZENS ADVICE BUREAU SERVICE
- Charity Name Id
- 187397
- Charity Name Type
- Working name
- Charity Name
- CROYDON CAB
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Financial Conduct Authority
12 Official extract
Charity Policy
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Risk management
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Volunteer management
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Social media policy and procedures
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Investing charity funds policy and procedures
- Policy Name
- Complaints handling
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Complaints policy and procedures