CCEW Charity Commission profile

MAIDSTONE CITIZENS ADVICE BUREAU

Registered charity 299055 · organisation 299055

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
18 July 1988
Removed
Not supplied
Company number supplied
02234220
Financial period
1 April 2024 – 31 March 2025
Latest income
£943,771
Latest expenditure
£925,929
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizen Advice Bureau, 2 Bower Terrace, MAIDSTONE, ME16 8RY

Website recorded by the regulator: www.maidstonecab.org.uk (displayed as text)

02 Activities

What the charity does

The Charity was established on 1st January 1940 to provide information, advice and assistance to the community of Maidstone Borough and surrounding areas. It employs paid staff and volunteers to provide specialist and generalist advice respectively to clients who access the Bureau.The Charity aims to be a first point of contact for people suffering from all sorts of discrimination.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
13 January 2026
Date Accounts Received
13 January 2026
Total Gross Income
£943,771
Total Gross Expenditure
£925,929
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
17 December 2024
Date Accounts Received
17 December 2024
Total Gross Income
£833,012
Total Gross Expenditure
£823,773
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
16 January 2024
Date Accounts Received
16 January 2024
Total Gross Income
£805,623
Total Gross Expenditure
£780,515
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
9 January 2023
Date Accounts Received
9 January 2023
Total Gross Income
£805,631
Total Gross Expenditure
£758,097
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
21 January 2022
Date Accounts Received
21 January 2022
Total Gross Income
£860,112
Total Gross Expenditure
£793,704

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
13 January 2026
Total Gross Income
£943,771
Total Gross Expenditure
£925,929
Grant Making Is Main Activity
Yes
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
157090
Income From Government Grants
£157,090
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
36
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 December 2024
Total Gross Income
£833,012
Total Gross Expenditure
£823,773
Grant Making Is Main Activity
Yes
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£133,100
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
30
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
16 January 2024
Total Gross Income
£805,623
Total Gross Expenditure
£780,515
Grant Making Is Main Activity
Yes
Count Govt Contracts
0
Count Govt Grants
£1
Income From Government Grants
£133,100
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
28
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
9 January 2023
Total Gross Income
£805,631
Total Gross Expenditure
£758,097
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Grants
£151,100
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
27
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 January 2022
Total Gross Income
£860,112
Total Gross Expenditure
£793,704
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Grants
£142,100
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
49

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
13 January 2026
Income Donations And Legacies
2018
Income Other Trading Activities
0
Income Charitable Activities
932949
Income Investments
8804
Income Other
0
Income Total Income And Endowments
943771
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£925,929
Expenditure Other
0
Expenditure Total
925929
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
14812
Expenditure Support Costs
211244
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
-2687
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£349,790
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£394,631
Assets Total Liabilities
£18,345
Assets Current Investment
0
Assets Total Assets And Liabilities
£376,286
Creditors One Year Total Current
14115
Creditors Falling Due After One Year
4230
Assets Cash
£283,877
Funds Endowment
0
Funds Unrestricted
349790
Funds Restricted
26496
Funds Total
376286
Count Employees
30
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
17 December 2024
Income Donations And Legacies
464
Income Other Trading Activities
0
Income Charitable Activities
829058
Income Investments
3490
Income Other
0
Income Total Income And Endowments
833012
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£823,773
Expenditure Other
0
Expenditure Total
823773
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
10588
Expenditure Support Costs
195734
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
1761
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£312,862
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£380,210
Assets Total Liabilities
£19,079
Assets Current Investment
0
Assets Total Assets And Liabilities
£361,131
Creditors One Year Total Current
17536
Creditors Falling Due After One Year
1543
Assets Cash
£302,305
Funds Endowment
0
Funds Unrestricted
312862
Funds Restricted
48269
Funds Total
361131
Count Employees
29
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
16 January 2024
Income Donations And Legacies
505
Income Other Trading Activities
0
Income Charitable Activities
804150
Income Investments
968
Income Other
0
Income Total Income And Endowments
805623
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£780,515
Expenditure Other
0
Expenditure Total
780515
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
8403
Expenditure Support Costs
207997
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
1879
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£291,690
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£383,239
Assets Total Liabilities
£33,108
Assets Current Investment
0
Assets Total Assets And Liabilities
£350,131
Creditors One Year Total Current
29804
Creditors Falling Due After One Year
3304
Assets Cash
£368,901
Funds Endowment
0
Funds Unrestricted
291690
Funds Restricted
58441
Funds Total
350131
Count Employees
30
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
9 January 2023
Income Donations And Legacies
955
Income Other Trading Activities
0
Income Charitable Activities
804629
Income Investments
47
Income Other
0
Income Total Income And Endowments
805631
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£758,097
Expenditure Other
0
Expenditure Total
758097
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
7423
Expenditure Support Costs
166810
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
21422
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£268,230
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£337,932
Assets Total Liabilities
£14,788
Assets Current Investment
0
Assets Total Assets And Liabilities
£323,144
Creditors One Year Total Current
9605
Creditors Falling Due After One Year
5183
Assets Cash
£333,192
Funds Endowment
0
Funds Unrestricted
268230
Funds Restricted
54914
Funds Total
323144
Count Employees
32
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 January 2022
Income Donations And Legacies
7091
Income Other Trading Activities
0
Income Charitable Activities
852838
Income Investments
183
Income Other
0
Income Total Income And Endowments
860112
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£793,704
Expenditure Other
0
Expenditure Total
793704
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
5913
Expenditure Support Costs
182372
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£179,406
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£335,908
Assets Total Liabilities
£81,720
Assets Current Investment
0
Assets Total Assets And Liabilities
£254,188
Creditors One Year Total Current
55115
Creditors Falling Due After One Year
26605
Assets Cash
£335,908
Funds Endowment
0
Funds Unrestricted
193639
Funds Restricted
60549
Funds Total
254188
Count Employees
34
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Kent
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing

08 Official extract

Charity Event History

Charity Name
MAIDSTONE CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1988-07-18T00:00:00
Charity Name
MAIDSTONE CITIZENS ADVICE BUREAU
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2020-03-27T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
5016959
Assoc Registered Charity Number
1140926
Assoc Charity Name
KENT AND MEDWAY CITIZENS ADVICE

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 23RD MARCH 1988
Charitable Objects
FOR THE PROMOTION OF ANY CHARITABLE PURPOSES FOR THE BENEFIT OF THE COMMUNITY IN THE AREA OF THE TOWN OF MAIDSTONE AND IMMEDIATELY SURROUNDING AREAS BY THE ADVANCEMENT OF EDUCATION THE PROTECTION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit
THE TOWN OF MAIDSTONE AND IMMEDIATELY SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id
191856
Charity Name Type
Working name
Charity Name
CITIZENS ADVICE MAIDSTONE

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Social media policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints handling
Policy Name
Risk management
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Serious incident reporting policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Paying staff
Policy Name
Investment
Policy Name
Investing charity funds policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Bullying and harassment policy and procedures