Havencare Homes and Support Limited — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 9 September 1988
Removed: Not supplied
Company number supplied: 02198233
Financial period: 1 April 2024 – 31 March 2025
Latest income: £9,001,808
Latest expenditure: £8,909,721
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Havencare Homes and Support Limited, 10-12 Union Street, PLYMOUTH, PL1 2SR

Website recorded by the regulator: www.havencare.com (displayed as text)

02 Activities

What the charity does

Havencare provides homes and support to people with learning disabilities, autistic people, and people with other cognitive differences including acquired brain injuries. Services include bespoke housing, supported living, extra-care, and enabling. Havencare's services are regulated by the Care Quality Commission.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 23 January 2026
Date Accounts Received: 23 January 2026
Total Gross Income: £9,001,808
Total Gross Expenditure: £8,909,721

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 16 December 2024
Date Accounts Received: 16 December 2024
Total Gross Income: £8,496,939
Total Gross Expenditure: £8,423,977

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 19 December 2023
Date Accounts Received: 19 December 2023
Total Gross Income: £7,917,967
Total Gross Expenditure: £7,961,113

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 13 December 2022
Date Accounts Received: 13 December 2022
Total Gross Income: £7,416,335
Total Gross Expenditure: £7,300,114

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 10 January 2022
Date Accounts Received: 10 January 2022
Total Gross Income: £6,968,588
Total Gross Expenditure: £6,612,944

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 23 January 2026
Total Gross Income: £9,001,808
Total Gross Expenditure: £8,909,721
Grant Making Is Main Activity: No
Count Govt Contracts: 85
Count Govt Grants: £0
Income From Government Contracts: 8507227
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 16 December 2024
Total Gross Income: £8,496,939
Total Gross Expenditure: £8,423,977
Grant Making Is Main Activity: No
Count Govt Contracts: 98
Count Govt Grants: £0
Income From Government Contracts: 8004740
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 19 December 2023
Total Gross Income: £7,917,967
Total Gross Expenditure: £7,961,113
Grant Making Is Main Activity: No
Count Govt Contracts: 98
Count Govt Grants: £0
Income From Government Contracts: 7895836
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 13 December 2022
Total Gross Income: £7,416,335
Total Gross Expenditure: £7,300,114
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 95
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £12
Income From Government Contracts: 7045916
Income From Government Grants: £370,357
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 10 January 2022
Total Gross Income: £6,968,588
Total Gross Expenditure: £6,612,944
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 5
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £9
Income From Government Contracts: 6713324
Income From Government Grants: £230,328
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 23 January 2026
Income Donations And Legacies: 5456
Income Other Trading Activities: 0
Income Charitable Activities: 8973859
Income Investments: 18861
Income Other: 3632
Income Total Income And Endowments: 9001808
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £8,909,721
Expenditure Other: 0
Expenditure Total: 8909721
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 752127
Expenditure Depreciation: 76597
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: -71556
Gain Loss Other: 0
Reserves: £3,504,084
Assets Total Fixed: 3634342
Assets Own Use: 3634342
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,160,055
Assets Total Liabilities: £1,080,958
Assets Current Investment: 0
Assets Total Assets And Liabilities: £4,713,439
Creditors One Year Total Current: 832509
Creditors Falling Due After One Year: 248449
Assets Cash: £1,488,627
Funds Endowment: 0
Funds Unrestricted: 3504084
Funds Restricted: 1209355
Funds Total: 4713439
Count Employees: 267
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 16 December 2024
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 8480076
Income Investments: 11085
Income Other: 5778
Income Total Income And Endowments: 8496939
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £8,423,977
Expenditure Other: 0
Expenditure Total: 8423977
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 662048
Expenditure Depreciation: 66850
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £3,310,503
Assets Total Fixed: 3727676
Assets Own Use: 3727676
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,106,894
Assets Total Liabilities: £1,141,652
Assets Current Investment: 0
Assets Total Assets And Liabilities: £4,692,918
Creditors One Year Total Current: 836694
Creditors Falling Due After One Year: 304958
Assets Cash: £1,004,351
Funds Endowment: 0
Funds Unrestricted: 3310503
Funds Restricted: 1382415
Funds Total: 4692918
Count Employees: 268
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 19 December 2023
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 7895836
Income Investments: 1968
Income Other: 20163
Income Total Income And Endowments: 7917967
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £7,961,113
Expenditure Other: 0
Expenditure Total: 7961113
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 13050
Expenditure Support Costs: 468696
Expenditure Depreciation: 71473
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £3,233,061
Assets Total Fixed: 3370379
Assets Own Use: 3370379
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,352,059
Assets Total Liabilities: £1,102,482
Assets Current Investment: 0
Assets Total Assets And Liabilities: £4,619,956
Creditors One Year Total Current: 768786
Creditors Falling Due After One Year: 333696
Assets Cash: £1,534,213
Funds Endowment: 0
Funds Unrestricted: 3233061
Funds Restricted: 1386895
Funds Total: 4619956
Count Employees: 265
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 13 December 2022
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 7045916
Income Investments: 62
Income Other: 370357
Income Total Income And Endowments: 7416335
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £7,300,114
Expenditure Other: 0
Expenditure Total: 7300114
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 10500
Expenditure Support Costs: 8769872
Expenditure Depreciation: 77812
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 113093
Reserves: £3,271,727
Assets Total Fixed: 3342252
Assets Own Use: 3342252
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,002,198
Assets Total Liabilities: £681,348
Assets Current Investment: 0
Assets Total Assets And Liabilities: £4,663,102
Creditors One Year Total Current: 631525
Creditors Falling Due After One Year: 49823
Assets Cash: £1,289,420
Funds Endowment: 0
Funds Unrestricted: 3271727
Funds Restricted: 1391375
Funds Total: 4663102
Count Employees: 246
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 10 January 2022
Income Donations And Legacies: 0
Income Other Trading Activities: 0
Income Charitable Activities: 6713324
Income Investments: 449
Income Other: 254815
Income Total Income And Endowments: 6968588
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £6,612,944
Expenditure Other: 0
Expenditure Total: 6612944
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 44514
Expenditure Support Costs: 370868
Expenditure Depreciation: 65825
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 1723266
Gain Loss Other: 0
Reserves: £2,552,511
Assets Total Fixed: 3484397
Assets Own Use: 3484397
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,743,663
Assets Total Liabilities: £681,179
Assets Current Investment: 0
Assets Total Assets And Liabilities: £4,546,881
Creditors One Year Total Current: 620456
Creditors Falling Due After One Year: 60723
Assets Cash: £1,200,742
Funds Endowment: 0
Funds Unrestricted: 3132511
Funds Restricted: 1414370
Funds Total: 4546881
Count Employees: 257
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Devon
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Cornwall
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Plymouth City
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Torbay
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 104
Classification Type: What
Classification Description: Disability

08 Official extract

Charity Event History

Charity Name: Havencare Homes and Support Limited
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2022-12-12T00:00:00
Assoc Organisation Number: 3963502
Assoc Registered Charity Number: 1076727
Assoc Charity Name: BROOK HOUSING LIMITED

Charity Name: Havencare Homes and Support Limited
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1988-09-09T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 25/11/1987AS AMENDED BY SPECIAL RESOLUTION(S) DATED 03/11/1997AS AMENDED BY SPECIAL RESOLUTION(S) DATED 31/07/2000AS AMENDED BY SPECIAL RESOLUTION(S) DATED 18/12/2001AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 13/03/2013AS AMENDED BY SPECIAL RESOLUTION(S) DATED 29/05/2015AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 15 DEC 2016 as amended on 16 May 2020
Charitable Objects: THE CHARITY’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY RESTRICTED TO THE FOLLOWING: TO BENEFIT THE PUBLIC BY THE PROVISION OF RELIEF TO THOSE IN NEED BY REASON OF ANY FORM OF DISABILITY PRIMARILY BUT NOT EXCLUSIVELY LEARNING, SENSORY DISABILITY OR MENTAL ILLNESS, THIS RELIEF BEING PROVIDED BY ALL FORMS OF SUPPORT TO ENABLE THEM TO LIVE THE LIVES THEY CHOOSE AND IN PARTICULAR BY SUPPORT IN THE HOME, BY SUPPORT IN THE COMMUNITY AND THE WORK PLACE, AND BY THE PROVISION OF RESIDENTIAL ACCOMMODATION AND IN PARTICULAR BUT NOT EXCLUSIVELY THOSE PERSONS LIVING WITHIN THE SOUTH WEST OF ENGLAND. [NOTHING IN THE ARTICLES SHALL AUTHORISE AN APPLICATION OF THE PROPERTY OF THE CHARITY FOR PURPOSES WHICH ARE NOT CHARITABLE IN ACCORDANCE WITH SECTION 7 OF THE CHARITIES AND TRUSTEE INVESTMENT (SCOTLAND) ACT 2005 AND/OR SECTION 2 OF THE CHARITIES ACT (NORTHERN IRELAND) 2008.]

10 Official extract

Charity Other Names

Charity Name Id: 204392
Charity Name Type: Previous name
Charity Name: HAVENCARE PLYMOUTH LTD

Charity Name Id: 553360
Charity Name Type: Previous name
Charity Name: HAVENCARE (SOUTH WEST) LIMITED

Charity Name Id: 204374
Charity Name Type: Previous name
Charity Name: HAVENCARE (PLYMOUTH)

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Care Quality Commission

12 Official extract

Charity Policy

Policy Name: Trustee expenses policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Volunteer management

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Paying staff

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Conflicting interests

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Investment

Policy Name: Complaints handling

Policy Name: Risk management