CCEW Charity Commission profile

DIAL - GT YARMOUTH

Registered charity 299909 · organisation 299909

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Other
Registered
28 September 1988
Removed
Not supplied
Financial period
1 April 2024 – 31 March 2025
Latest income
£216,990
Latest expenditure
£329,344
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: KINGSIDE, 26 King Street, Great Yarmouth, Norfolk, NR30 2NZ

Website recorded by the regulator: www.dial-greatyarmouth.org.uk (displayed as text)

02 Activities

What the charity does

DIAL offers a free, impartial and confidential information and advice service for disabled and vulnerable people and their carers within the Borough of Great Yarmouth. Advice regarding state benefits, including full benefit checks and assistance with benefit applications. Debt Counselling including negotiating with creditors, formulation of debt management plans and assistance with budgeting.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
30 January 2026
Date Accounts Received
30 January 2026
Total Gross Income
£216,990
Total Gross Expenditure
£329,344
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
30 January 2025
Date Accounts Received
30 January 2025
Total Gross Income
£599,902
Total Gross Expenditure
£414,739
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
11 March 2024
Date Accounts Received
11 March 2024
Total Gross Income
£543,833
Total Gross Expenditure
£461,549
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
31 January 2023
Date Accounts Received
31 January 2023
Total Gross Income
£528,932
Total Gross Expenditure
£383,651
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
31 January 2022
Date Accounts Received
31 January 2022
Total Gross Income
£545,149
Total Gross Expenditure
£417,979

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
30 January 2026
Total Gross Income
£216,990
Total Gross Expenditure
£329,344
Grant Making Is Main Activity
Yes
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
24867
Income From Government Grants
£24,867
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
27
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
30 January 2025
Total Gross Income
£599,902
Total Gross Expenditure
£414,739
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£1
Income From Government Contracts
24835
Income From Government Grants
£24,835
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
25
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
11 March 2024
Total Gross Income
£543,833
Total Gross Expenditure
£461,549
Grant Making Is Main Activity
Yes
Count Govt Contracts
0
Count Govt Grants
£2
Income From Government Grants
£89,054
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
22
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
31 January 2023
Total Gross Income
£528,932
Total Gross Expenditure
£383,651
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£1
Income From Government Contracts
21221
Income From Government Grants
£25,221
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
18
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
31 January 2022
Total Gross Income
£545,149
Total Gross Expenditure
£417,979
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Contracts
58806
Income From Government Grants
£91,560
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
17

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
30 January 2025
Income Donations And Legacies
563814
Income Other Trading Activities
34046
Income Charitable Activities
2042
Income Investments
0
Income Other
0
Income Total Income And Endowments
599902
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£414,739
Expenditure Other
0
Expenditure Total
414739
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
0
Expenditure Depreciation
1261
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£270,813
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£989,379
Assets Total Liabilities
£0
Assets Current Investment
0
Assets Total Assets And Liabilities
£989,379
Creditors One Year Total Current
0
Creditors Falling Due After One Year
0
Assets Cash
£989,379
Funds Endowment
0
Funds Unrestricted
270813
Funds Restricted
718566
Funds Total
989379
Count Employees
15
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
11 March 2024
Income Donations And Legacies
505685
Income Other Trading Activities
35679
Income Charitable Activities
0
Income Investments
0
Income Other
0
Income Total Income And Endowments
541364
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£461,549
Expenditure Other
0
Expenditure Total
461549
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
9921
Expenditure Support Costs
0
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
6303
Gain Loss Other
0
Reserves
£265,000
Assets Total Fixed
6303
Assets Own Use
6303
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£798,522
Assets Total Liabilities
£610
Assets Current Investment
0
Assets Total Assets And Liabilities
£804,215
Creditors One Year Total Current
610
Creditors Falling Due After One Year
0
Assets Cash
£798,522
Funds Endowment
0
Funds Unrestricted
237997
Funds Restricted
566218
Funds Total
804215
Count Employees
18
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
31 January 2023
Income Donations And Legacies
494728
Income Other Trading Activities
21134
Income Charitable Activities
13070
Income Investments
0
Income Other
0
Income Total Income And Endowments
528932
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£383,651
Expenditure Other
0
Expenditure Total
383651
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
5514
Expenditure Support Costs
0
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
7879
Gain Loss Other
0
Reserves
£200,000
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£721,931
Assets Total Liabilities
£0
Assets Current Investment
0
Assets Total Assets And Liabilities
£721,931
Creditors One Year Total Current
0
Creditors Falling Due After One Year
0
Assets Cash
£721,931
Funds Endowment
0
Funds Unrestricted
220491
Funds Restricted
501440
Funds Total
721931
Count Employees
17
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
31 January 2022
Income Donations And Legacies
522679
Income Other Trading Activities
22470
Income Charitable Activities
0
Income Investments
0
Income Other
0
Income Total Income And Endowments
545149
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£417,979
Expenditure Other
0
Expenditure Total
417979
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
0
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£197,864
Assets Total Fixed
9133
Assets Own Use
9133
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£568,218
Assets Total Liabilities
£700
Assets Current Investment
0
Assets Total Assets And Liabilities
£576,651
Creditors One Year Total Current
700
Creditors Falling Due After One Year
0
Assets Cash
£568,218
Funds Endowment
0
Funds Unrestricted
197864
Funds Restricted
378787
Funds Total
576651
Count Employees
15
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Norfolk
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
310
Classification Type
How
Classification Description
Other Charitable Activities
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
306
Classification Type
How
Classification Description
Provides Services
Classification Code
110
Classification Type
What
Classification Description
Amateur Sport
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
309
Classification Type
How
Classification Description
Acts As An Umbrella Or Resource Body

08 Official extract

Charity Event History

Charity Name
DIAL - GT YARMOUTH
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1988-09-28T00:00:00
Charity Name
DIAL - GT YARMOUTH
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2024-09-06T00:00:00
Reason
Does not operate
Assoc Organisation Number
5024620
Assoc Registered Charity Number
1146878
Assoc Charity Name
SUFFOLK COALITION OF DISABLED PEOPLE

09 Official extract

Charity Governing Document

Governing Document Description
CONSTITUTION AS AMENDED ON 03/05/1984AS AMENDED ON 23/04/1985AS AMENDED ON 27/07/1988AS AMENDED ON 02/10/2007AS AMENDED ON 08/10/2010AS AMENDED ON 23/04/2013AS AMENDED BY RESOLUTION DATED 25 FEB 2019
Charitable Objects
TO PROMOTE THE RELIEF OF ALL DISABLED AND VULNERABLE PEOPLE WITHIN GREAT YARMOUTH AND THE NORFOLK AREA, BY THE PROVISION OF A DIRECT INFORMATION AND ADVICE SERVICE.TO PROMOTE THE RELIEF OF FINANCIAL HARDSHIP TO PEOPLE WITHIN THE GREAT YARMOUTH AND THE NORFOLK AREA BY THE PROVISION OF A DEBT AND MONEY MANAGEMENT ADVICE SERVICE.TO PROMOTE PHYSICAL ACTIVITY TO PEOPLE WITHIN THE GREAT YARMOUTH AND NORFOLK AREA BY PROVIDING SUPPORT AND ENCOURAGEMENT TO ACCESS LOCAL EXERCISE AND SPORTING GROUPS.TO PROVIDE VOLUNTEERING OPPORTUNITIES TO INDIVIDUALS WITHIN GY AND NORFOLK AREA IN SUPPORTING DIAL ACTIVITIES WITH OPPORTUNITIES TO GAIN QUALIFICATIONS AND WORK PLACEMENTS.?
Area Of Benefit
BOROUGH OF GREAT YARMOUTH

10 Official extract

Charity Other Names

Charity Name Id
204465
Charity Name Type
Previous name
Charity Name
DISABLED INFORMATION AND ADVICE LINE GREAT YARMOUTH KNOWN AS D I A L GREAT YARMOUTH

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Risk management
Policy Name
Safeguarding policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Complaints policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Paying staff
Policy Name
Volunteer management
Policy Name
Social media policy and procedures
Policy Name
Complaints handling
Policy Name
Trustee expenses policy and procedures
Policy Name
Financial reserves policy and procedures