01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 24 August 1988
- Removed
- Not supplied
- Company number supplied
- 02272550
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £2,205,584
- Latest expenditure
- £1,938,824
- Gift Aid
- Yes
- Owns or uses land
- Yes
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Raleigh House, 14 Nelson Road, New Malden, Surrey, KT3 5EA
Website recorded by the regulator: www.staywellservices.org.uk (displayed as text)
02 Activities
What the charity does
Practical support to enable older people to live safely and independently in their own homes. Day services; Information and Advice; Community Team; Community Connectors (social prescribing) service; Befriending & social engagement; Handyperson service; Help at Home service; Dementia support; Community Furniture; Proactive Anticipatory Care; Peer Support for People with Severe Mental Illness.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 18 December 2025
- Date Accounts Received
- 18 December 2025
- Total Gross Income
- £2,205,584
- Total Gross Expenditure
- £1,938,824
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 3 January 2025
- Date Accounts Received
- 3 January 2025
- Total Gross Income
- £1,913,949
- Total Gross Expenditure
- £1,894,071
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 31 January 2024
- Date Accounts Received
- 31 January 2024
- Total Gross Income
- £1,855,088
- Total Gross Expenditure
- £1,852,971
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 25 January 2023
- Date Accounts Received
- 25 January 2023
- Total Gross Income
- £1,715,174
- Total Gross Expenditure
- £1,744,777
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 10 February 2022
- Date Accounts Received
- 10 February 2022
- Total Gross Income
- £1,947,772
- Total Gross Expenditure
- £1,763,501
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 18 December 2025
- Total Gross Income
- £2,205,584
- Total Gross Expenditure
- £1,938,824
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 5
- Count Govt Grants
- £5
- Income From Government Contracts
- 810423
- Income From Government Grants
- £238,811
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 64
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 3 January 2025
- Total Gross Income
- £1,913,949
- Total Gross Expenditure
- £1,894,071
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 7
- Count Govt Grants
- £4
- Income From Government Contracts
- 728963
- Income From Government Grants
- £215,833
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 50
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 31 January 2024
- Total Gross Income
- £1,855,088
- Total Gross Expenditure
- £1,852,971
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 8
- Count Govt Grants
- £2
- Income From Government Contracts
- 848697
- Income From Government Grants
- £108,760
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- Yes
- Employees Salary Over 60k
- Yes
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 70
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 25 January 2023
- Total Gross Income
- £1,715,174
- Total Gross Expenditure
- £1,744,777
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 4
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £2
- Income From Government Contracts
- 608203
- Income From Government Grants
- £38,562
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 70
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 10 February 2022
- Total Gross Income
- £1,947,772
- Total Gross Expenditure
- £1,763,501
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 5
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £3
- Income From Government Contracts
- 784180
- Income From Government Grants
- £328,759
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 137
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 18 December 2025
- Income Donations And Legacies
- 267488
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1777897
- Income Investments
- 160199
- Income Other
- 0
- Income Total Income And Endowments
- 2205584
- Income Legacies
- 240557
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,938,824
- Expenditure Other
- 0
- Expenditure Total
- 1938824
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 7700
- Expenditure Support Costs
- 469382
- Expenditure Depreciation
- 312254
- Gain Loss Investment
- 132217
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 300000
- Gain Loss Other
- 0
- Reserves
- £1,244,234
- Assets Total Fixed
- 4266025
- Assets Own Use
- 1822366
- Assets Long Term Investment
- 2443659
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £803,975
- Assets Total Liabilities
- £136,733
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £4,933,267
- Creditors One Year Total Current
- 136733
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £388,261
- Funds Endowment
- 0
- Funds Unrestricted
- 4916600
- Funds Restricted
- 16667
- Funds Total
- 4933267
- Count Employees
- 71
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 3 January 2025
- Income Donations And Legacies
- 69355
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1730602
- Income Investments
- 113992
- Income Other
- 0
- Income Total Income And Endowments
- 1913949
- Income Legacies
- 50000
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,894,071
- Expenditure Other
- 0
- Expenditure Total
- 1894071
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 7980
- Expenditure Support Costs
- 428142
- Expenditure Depreciation
- 1755
- Gain Loss Investment
- 74311
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £1,040,380
- Assets Total Fixed
- 3760137
- Assets Own Use
- 2303498
- Assets Long Term Investment
- 1456639
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £638,055
- Assets Total Liabilities
- £163,902
- Assets Current Investment
- 253901
- Assets Total Assets And Liabilities
- £4,234,290
- Creditors One Year Total Current
- 163902
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £384,154
- Funds Endowment
- 0
- Funds Unrestricted
- 4232019
- Funds Restricted
- 2271
- Funds Total
- 4234290
- Count Employees
- 71
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 31 January 2024
- Income Donations And Legacies
- 30607
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1717814
- Income Investments
- 106667
- Income Other
- 0
- Income Total Income And Endowments
- 1855088
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,852,971
- Expenditure Other
- 0
- Expenditure Total
- 1852971
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 6425
- Expenditure Support Costs
- 434567
- Expenditure Depreciation
- 20118
- Gain Loss Investment
- -62489
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £1,368,110
- Assets Total Fixed
- 3673097
- Assets Own Use
- 2217061
- Assets Long Term Investment
- 1456036
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £631,621
- Assets Total Liabilities
- £164,617
- Assets Current Investment
- 210804
- Assets Total Assets And Liabilities
- £4,140,101
- Creditors One Year Total Current
- 164617
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £420,817
- Funds Endowment
- 0
- Funds Unrestricted
- 4074847
- Funds Restricted
- 65254
- Funds Total
- 4140101
- Count Employees
- 75
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 25 January 2023
- Income Donations And Legacies
- 14397
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1597932
- Income Investments
- 102845
- Income Other
- 0
- Income Total Income And Endowments
- 1715174
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,744,777
- Expenditure Other
- 0
- Expenditure Total
- 1744777
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 7860
- Expenditure Support Costs
- 436222
- Expenditure Depreciation
- 68929
- Gain Loss Investment
- 74073
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 70960
- Gain Loss Other
- 0
- Reserves
- £918,404
- Assets Total Fixed
- 3732990
- Assets Own Use
- 1482146
- Assets Long Term Investment
- 2250844
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £623,278
- Assets Total Liabilities
- £155,795
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £4,200,473
- Creditors One Year Total Current
- 155795
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £493,617
- Funds Endowment
- 0
- Funds Unrestricted
- 4180280
- Funds Restricted
- 20193
- Funds Total
- 4200473
- Count Employees
- 69
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 10 February 2022
- Income Donations And Legacies
- 67116
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1779583
- Income Investments
- 101073
- Income Other
- 0
- Income Total Income And Endowments
- 1947772
- Income Legacies
- 14355
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,763,501
- Expenditure Other
- 0
- Expenditure Total
- 1763501
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 7210
- Expenditure Support Costs
- 612964
- Expenditure Depreciation
- 78268
- Gain Loss Investment
- 135379
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £855,123
- Assets Total Fixed
- 3723990
- Assets Own Use
- 1548763
- Assets Long Term Investment
- 2175227
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £602,445
- Assets Total Liabilities
- £170,432
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £4,156,003
- Creditors One Year Total Current
- 170432
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £511,655
- Funds Endowment
- 0
- Funds Unrestricted
- 4133886
- Funds Restricted
- 22117
- Funds Total
- 4156003
- Count Employees
- 73
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Kingston Upon Thames
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Surrey
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 310
- Classification Type
- How
- Classification Description
- Other Charitable Activities
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 117
- Classification Type
- What
- Classification Description
- Other Charitable Purposes
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 304
- Classification Type
- How
- Classification Description
- Provides Human Resources
- Classification Code
- 101
- Classification Type
- What
- Classification Description
- General Charitable Purposes
- Classification Code
- 305
- Classification Type
- How
- Classification Description
- Provides Buildings/facilities/open Space
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
- Classification Code
- 206
- Classification Type
- Who
- Classification Description
- Other Defined Groups
08 Official extract
Charity Event History
- Charity Name
- AGE CONCERN KINGSTON UPON THAMES
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1988-08-24T00:00:00
- Charity Name
- AGE CONCERN KINGSTON UPON THAMES
- Charity Event Order
- 2
- Event Type
- Asset transfer in
- Date Of Event
- 2015-11-11T00:00:00
- Reason
- Transfer of funds
- Assoc Organisation Number
- 275260
- Assoc Registered Charity Number
- 275260
- Assoc Charity Name
- MALDEN CARE SCHEME
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES INCORPORATED 29/06/1988AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 17/09/1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 11/03/1999NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 12/09/2013
- Charitable Objects
- THE ORGANISATION’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY RESTRICTED TO THE FOLLOWING:(1) THE RELIEF OF THOSE IN NEED, BY REASON OF YOUTH, AGE, ILL-HEALTH, DISABILITY, FINANCIAL HARDSHIP OR OTHER DISADVANTAGE;(2) THE RELIEF OF UNEMPLOYMENT FOR THE BENEFIT OF THE PUBLIC IN SUCH WAYS AS MAY BE THOUGHT FIT, INCLUDING ASSISTANCE TO FIND EMPLOYMENT.
- Area Of Benefit
- NOT DEFINED - IN PRACTICE ROYAL BOROUGH OF KINGSTON UPON THAMES.
10 Official extract
Charity Other Names
- Charity Name Id
- 205579
- Charity Name Type
- Previous name
- Charity Name
- MALDEN AND COOMBE OLD PEOPLE'S WELFARE ASSOCIATION
- Charity Name Id
- 551849
- Charity Name Type
- Working name
- Charity Name
- STAYWELL
11 Official extract
Charity Policy
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Complaints policy and procedures
- Policy Name
- Investment
- Policy Name
- Social media policy and procedures
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Investing charity funds policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Complaints handling
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Volunteer management
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Risk management