CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 19 July 2004
Removed: Not supplied
Company number supplied: 05107133
Financial period: 1 April 2024 – 31 March 2025
Latest income: £487,001
Latest expenditure: £507,581
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Citizens Advice, The Horseshoe Community Centre, The Horseshoe, BANSTEAD, Surrey, SM7 2BQ

Website recorded by the regulator: www.carbs.org.uk (displayed as text)

02 Activities

What the charity does

To provide free, impartial and confidential advice and information to all members of the local community in the Borough of Reigate and Banstead and the surrounding areas. To advance knowledge and information for the protection and preservation of health, and the relief of poverty, sickness and distress.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 13 January 2026
Date Accounts Received: 13 January 2026
Total Gross Income: £487,001
Total Gross Expenditure: £507,581

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 22 January 2025
Date Accounts Received: 22 January 2025
Total Gross Income: £678,566
Total Gross Expenditure: £663,449

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 20 October 2023
Date Accounts Received: 20 October 2023
Total Gross Income: £350,838
Total Gross Expenditure: £353,085

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 3 October 2022
Date Accounts Received: 3 October 2022
Total Gross Income: £563,761
Total Gross Expenditure: £479,587

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 1 February 2022
Date Accounts Received: 1 February 2022
Total Gross Income: £445,121
Total Gross Expenditure: £356,570

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 13 January 2026
Total Gross Income: £487,001
Total Gross Expenditure: £507,581
Grant Making Is Main Activity: Yes
Count Govt Contracts: 0
Count Govt Grants: £8
Income From Government Grants: £166,075
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 42

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 22 January 2025
Total Gross Income: £678,566
Total Gross Expenditure: £663,449
Grant Making Is Main Activity: No
Count Govt Contracts: 1
Count Govt Grants: £7
Income From Government Contracts: 129449
Income From Government Grants: £534,961
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 48

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 20 October 2023
Total Gross Income: £350,838
Total Gross Expenditure: £353,085
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £2
Income From Government Grants: £165,060
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 43

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 3 October 2022
Total Gross Income: £563,761
Total Gross Expenditure: £479,587
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £9
Income From Government Grants: £392,084
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 40

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 1 February 2022
Total Gross Income: £445,121
Total Gross Expenditure: £356,570
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £9
Income From Government Grants: £336,556
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 52

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 22 January 2025
Income Donations And Legacies: 5926
Income Other Trading Activities: 0
Income Charitable Activities: 664410
Income Investments: 8230
Income Other: 0
Income Total Income And Endowments: 678566
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £663,449
Expenditure Other: 0
Expenditure Total: 663449
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 1633
Expenditure Support Costs: 282024
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £240,085
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £349,480
Assets Total Liabilities: £24,940
Assets Current Investment: 0
Assets Total Assets And Liabilities: £324,540
Creditors One Year Total Current: 24940
Creditors Falling Due After One Year: 0
Assets Cash: £320,979
Funds Endowment: 0
Funds Unrestricted: 240085
Funds Restricted: 84455
Funds Total: 324540
Count Employees: 7
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 3 October 2022
Income Donations And Legacies: 2567
Income Other Trading Activities: 0
Income Charitable Activities: 561184
Income Investments: 10
Income Other: 0
Income Total Income And Endowments: 563761
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £479,587
Expenditure Other: 0
Expenditure Total: 479587
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 1380
Expenditure Support Costs: 55030
Expenditure Depreciation: 0
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £172,652
Assets Total Fixed: 0
Assets Own Use: 0
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £314,216
Assets Total Liabilities: £2,546
Assets Current Investment: 0
Assets Total Assets And Liabilities: £311,670
Creditors One Year Total Current: 2546
Creditors Falling Due After One Year: 0
Assets Cash: £307,837
Funds Endowment: 0
Funds Unrestricted: 172652
Funds Restricted: 139018
Funds Total: 311670
Count Employees: 12
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Surrey
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 205
Classification Type: Who
Classification Description: Other Charities Or Voluntary Bodies

Classification Code: 113
Classification Type: What
Classification Description: Economic/community Development/employment

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 204
Classification Type: Who
Classification Description: People Of A Particular Ethnic Or Racial Origin

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 309
Classification Type: How
Classification Description: Acts As An Umbrella Or Resource Body

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

08 Official extract

Charity Event History

Charity Name: CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED
Charity Event Order: 3
Event Type: Asset transfer in
Date Of Event: 2026-05-15T00:00:00
Reason: Transfer of funds
Assoc Organisation Number: 4030502
Assoc Registered Charity Number: 1119205
Assoc Charity Name: CARERS OF EPSOM

Charity Name: CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2022-02-04T00:00:00
Reason: Ceased to exist
Assoc Organisation Number: 5017062
Assoc Registered Charity Number: 1142319
Assoc Charity Name: CITIZENS ADVICE SURREY

Charity Name: CITIZENS ADVICE REIGATE AND BANSTEAD LIMITED
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2004-07-19T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 20 APRIL 2004 AS AMENDED BY SPECIAL RESOLUTION DATED 20 NOVEMBER 2008AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 24 FEB 2016
Charitable Objects: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE BENEFIT OF THE COMMUNITY IN REIGATE AND BANSTEAD AND SURROUNDING AREAS ("THE AREA OF BENEFIT") BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS.
Area Of Benefit: IN [REIGATE AND BANSTEAD] AND SURROUNDING AREAS

10 Official extract

Charity Other Names

Charity Name Id: 577229
Charity Name Type: Previous name
Charity Name: CITIZENS ADVICE REIGATE AND BANSTEAD

Charity Name Id: 396369
Charity Name Type: Previous name
Charity Name: REIGATE AND BANSTEAD DISTRICT CITIZENS ADVICE BUREAUX

Charity Name Id: 396362
Charity Name Type: Previous name
Charity Name: REIGATE AND BANSTEAD DISTRICT CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name: Risk management

Policy Name: Complaints handling

Policy Name: Safeguarding policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Volunteer management

Policy Name: Conflicting interests

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Investing charity funds policy and procedures

Policy Name: Paying staff

Policy Name: Trustee expenses policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Financial reserves policy and procedures