KEYCHANGE CHARITY — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 17 March 1997
Removed: Not supplied
Company number supplied: 03317563
Financial period: 1 April 2025 – 31 March 2026
Latest income: £10,647,937
Latest expenditure: £10,191,229
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: KEYCHANGE, 5 ST. GEORGES MEWS, 43 WESTMINSTER BRIDGE ROAD, LONDON, SE1 7JB

Website recorded by the regulator: www.keychangecare.org.uk (displayed as text)

02 Activities

What the charity does

Provision of Care homes for the elderly, sheltered accommodation for elderly people and twenty four hours supported accommodation for young vulnerable homeless people.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Cycle Reference: AR26
Reporting Due Date: 31 January 2027
Date Annual Return Received: 6 October 2026
Date Accounts Received: 6 October 2026
Total Gross Income: £10,647,937
Total Gross Expenditure: £10,191,229

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 29 July 2025
Date Accounts Received: 29 July 2025
Total Gross Income: £9,640,298
Total Gross Expenditure: £9,141,396

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 2 September 2024
Date Accounts Received: 2 September 2024
Total Gross Income: £9,106,243
Total Gross Expenditure: £9,558,632

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 4 January 2024
Date Accounts Received: 4 January 2024
Total Gross Income: £8,939,544
Total Gross Expenditure: £9,637,537

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 30 January 2023
Date Accounts Received: 30 January 2023
Total Gross Income: £8,994,907
Total Gross Expenditure: £9,763,514

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR26
Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Due Date: 31 January 2027
Ar Received Date: 6 October 2026
Total Gross Income: £10,647,937
Total Gross Expenditure: £10,191,229
Grant Making Is Main Activity: No
Count Govt Contracts: 156
Income From Government Contracts: 3952976
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 70001 80000: 2
Count Salary Band 90001 100000: 1
Count Volunteers: 12

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 29 July 2025
Total Gross Income: £9,640,298
Total Gross Expenditure: £9,141,396
Grant Making Is Main Activity: No
Count Govt Contracts: 237
Count Govt Grants: £2
Income From Government Contracts: 3261574
Income From Government Grants: £3,373
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 70001 80000: 2
Count Salary Band 90001 100000: 1
Count Volunteers: 5

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 2 September 2024
Total Gross Income: £9,106,243
Total Gross Expenditure: £9,558,632
Grant Making Is Main Activity: No
Count Govt Contracts: 190
Count Govt Grants: £0
Income From Government Contracts: 2070669
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 80001 90000: 1
Count Volunteers: 5

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 4 January 2024
Total Gross Income: £8,939,544
Total Gross Expenditure: £9,637,537
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £6
Income From Government Grants: £36,562
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Salary Band 70001 80000: 1
Count Volunteers: 11

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 30 January 2023
Total Gross Income: £8,994,907
Total Gross Expenditure: £9,763,514
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 83
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £32
Income From Government Contracts: 2940525
Income From Government Grants: £692,358
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 8

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR26
Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Due Date: 31 January 2027
Ar Received Date: 6 October 2026
Income Donations And Legacies: 55944
Income Other Trading Activities: 14506
Income Charitable Activities: 10475692
Income Investments: 101795
Income Other: 4720300
Income Total Income And Endowments: 15368237
Income Legacies: 18489
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £10,191,229
Expenditure Other: 0
Expenditure Total: 10191229
Expenditure Investment Management: 0
Expenditure Grants Institution: 10000
Expenditure Governance: 16842
Expenditure Support Costs: 1591919
Expenditure Depreciation: 280323
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 4720300
Gain Loss Other: 0
Reserves: £4,293,386
Assets Total Fixed: 12544194
Assets Own Use: 12544194
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £4,214,070
Assets Total Liabilities: £1,145,698
Assets Current Investment: 0
Assets Total Assets And Liabilities: £15,612,566
Creditors One Year Total Current: 1145698
Creditors Falling Due After One Year: 0
Assets Cash: £3,974,322
Funds Endowment: 360778
Funds Unrestricted: 11900070
Funds Restricted: 3351718
Funds Total: 15612566
Count Employees: 257
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 29 July 2025
Income Donations And Legacies: 82775
Income Other Trading Activities: 0
Income Charitable Activities: 9518441
Income Investments: 39082
Income Other: 0
Income Total Income And Endowments: 9640298
Income Legacies: 51158
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £9,141,396
Expenditure Other: 0
Expenditure Total: 9141396
Expenditure Investment Management: 0
Expenditure Grants Institution: 10000
Expenditure Governance: 11305
Expenditure Support Costs: 1328310
Expenditure Depreciation: 354338
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 29922
Reserves: £4,016,696
Assets Total Fixed: 8420323
Assets Own Use: 8420323
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £3,310,057
Assets Total Liabilities: £1,294,822
Assets Current Investment: 2908897
Assets Total Assets And Liabilities: £10,435,558
Creditors One Year Total Current: 997018
Creditors Falling Due After One Year: 297804
Assets Cash: £230,050
Funds Endowment: 360778
Funds Unrestricted: 10543758
Funds Restricted: -468978
Funds Total: 10435558
Count Employees: 241
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 2 September 2024
Income Donations And Legacies: 99408
Income Other Trading Activities: 0
Income Charitable Activities: 8955907
Income Investments: 50928
Income Other: 0
Income Total Income And Endowments: 9106243
Income Legacies: 50452
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £9,558,632
Expenditure Other: 0
Expenditure Total: 9558632
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 1044251
Expenditure Depreciation: 380375
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 1395320
Gain Loss Other: 0
Reserves: £1,499,708
Assets Total Fixed: 10511506
Assets Own Use: 10511506
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £804,378
Assets Total Liabilities: £1,409,149
Assets Current Investment: 1107
Assets Total Assets And Liabilities: £9,906,735
Creditors One Year Total Current: 1012496
Creditors Falling Due After One Year: 396653
Assets Cash: £498,815
Funds Endowment: 360778
Funds Unrestricted: 10165676
Funds Restricted: -619719
Funds Total: 9906735
Count Employees: 268
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 4 January 2024
Income Donations And Legacies: 36562
Income Other Trading Activities: 0
Income Charitable Activities: 8858533
Income Investments: 44449
Income Other: 0
Income Total Income And Endowments: 8939544
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £9,637,537
Expenditure Other: 0
Expenditure Total: 9637537
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 0
Expenditure Support Costs: 969763
Expenditure Depreciation: 392507
Gain Loss Investment: 2
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £9,661,795
Assets Total Fixed: 9066870
Assets Own Use: 9066870
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,432,414
Assets Total Liabilities: £1,535,480
Assets Current Investment: 1107
Assets Total Assets And Liabilities: £8,963,804
Creditors One Year Total Current: 1036846
Creditors Falling Due After One Year: 498634
Assets Cash: £482,139
Funds Endowment: 360778
Funds Unrestricted: 9533148
Funds Restricted: -930122
Funds Total: 8963804
Count Employees: 274
Consolidated Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 30 January 2023
Income Donations And Legacies: 75163
Income Other Trading Activities: 0
Income Charitable Activities: 8867455
Income Investments: 50789
Income Other: 121640
Income Total Income And Endowments: 9115047
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £0
Expenditure Charitable Expenditure: £9,763,514
Expenditure Other: 0
Expenditure Total: 9763514
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 26447
Expenditure Support Costs: 962066
Expenditure Depreciation: 349714
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £3,233,782
Assets Total Fixed: 9048846
Assets Own Use: 9048846
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £2,424,700
Assets Total Liabilities: £1,811,751
Assets Current Investment: 11461
Assets Total Assets And Liabilities: £9,661,795
Creditors One Year Total Current: 1195987
Creditors Falling Due After One Year: 615764
Assets Cash: £2,097,184
Funds Endowment: 360778
Funds Unrestricted: 9875765
Funds Restricted: -574748
Funds Total: 9661795
Count Employees: 322
Consolidated Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Region
Geographic Area Description: Throughout England
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 107
Classification Type: What
Classification Description: Accommodation/housing

Classification Code: 305
Classification Type: How
Classification Description: Provides Buildings/facilities/open Space

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

Classification Code: 108
Classification Type: What
Classification Description: Religious Activities

08 Official extract

Charity Event History

Charity Name: KEYCHANGE CHARITY
Charity Event Order: 3
Event Type: Asset transfer in
Date Of Event: 2021-05-26T00:00:00
Assoc Organisation Number: 519913
Assoc Registered Charity Number: 519913
Assoc Charity Name: THE CHARITY OF EDITH MARY YOUNGE FOR THE SHEFFIELD BRANCH OF THE CHRISTIAN ALLIANCE FOR WOMEN AND GIRLS

Charity Name: KEYCHANGE CHARITY
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1997-03-17T00:00:00

Charity Name: KEYCHANGE CHARITY
Charity Event Order: 2
Event Type: Asset transfer in
Date Of Event: 2021-05-26T00:00:00
Assoc Organisation Number: 700301
Assoc Registered Charity Number: 700301
Assoc Charity Name: OVERDALE

Charity Name: KEYCHANGE CHARITY
Charity Event Order: 4
Event Type: Asset transfer in
Date Of Event: 2026-01-21T00:00:00
Reason: Amalgamated
Assoc Organisation Number: 4032934
Assoc Registered Charity Number: 1061344
Assoc Charity Name: CRESSINGHAM HOUSE WALLASEY

Charity Name: KEYCHANGE CHARITY
Charity Event Order: 5
Event Type: Asset transfer in
Date Of Event: 2026-05-20T00:00:00
Reason: Does not operate
Assoc Organisation Number: 226447
Assoc Registered Charity Number: 226447
Assoc Charity Name: CHRISTIAN ALLIANCE OF WOMEN AND GIRLS - WORTHING BRANCH SUSSEX

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 13 FEB 1997AS AMENDED BY SPECIAL RESOLUTION(S) DATED 29 JUN 1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 04 DEC 2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 27 SEP 2006AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19 NOV 2008 as amended on 13 Feb 2025
Charitable Objects: 1.THE ADVANCEMENT OF CHRISTIAN RELIGION. 2.THE RELIEF OF PERSONS WHO ARE IN NEED BY REASONS OF THEIR AGE, INFIRMITY OR FINANCIAL CIRCUMSTANCES. 3.THE PROMOTION BY SUCH MEANS AS ARE CONSISTENT WITH THE NEW LIFE IN CHRIST JESUS OUR LORD OF SUCH OTHER CHARITABLE PURPOSES IN ACCORDANCE WITH THE DOCTRINAL BASIS OF THE CHARITY
Area Of Benefit: NOT DEFINED

10 Official extract

Charity Other Names

Charity Name Id: 379461
Charity Name Type: Working name
Charity Name: KEYCHANGE

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Care Quality Commission

12 Official extract

Charity Policy

Policy Name: Social media policy and procedures

Policy Name: Complaints handling

Policy Name: Internal risk management policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Investing charity funds policy and procedures

Policy Name: Conflicting interests

Policy Name: Risk management

Policy Name: Volunteer management

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Paying staff

Policy Name: Serious incident reporting policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Internal charity financial controls policy and procedures