CCEW Charity Commission profile

CITIZENS ADVICE EAST BERKSHIRE LIMITED

Registered charity 1065672 · organisation 3937704

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
11 November 1997
Removed
Not supplied
Company number supplied
03433043
Financial period
1 April 2024 – 31 March 2025
Latest income
£823,700
Latest expenditure
£910,665
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Citizens Advice East Berkshire,, Bracknell Open Learning Centre, Rectory Lane, Bracknell, Berkshire, RG12 7GR

Website recorded by the regulator: www.caeb.org.uk (displayed as text)

02 Activities

What the charity does

Information and advice to the public of Bracknell Forest, Maidenehad & Windsor and surrounding areas for the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
22 November 2025
Date Accounts Received
22 November 2025
Total Gross Income
£823,700
Total Gross Expenditure
£910,665
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
7 January 2025
Date Accounts Received
7 January 2025
Total Gross Income
£801,615
Total Gross Expenditure
£862,691
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
19 December 2023
Date Accounts Received
19 December 2023
Total Gross Income
£817,045
Total Gross Expenditure
£739,862
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
26 January 2023
Date Accounts Received
7 October 2022
Total Gross Income
£984,906
Total Gross Expenditure
£769,712
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
26 January 2022
Date Accounts Received
30 September 2021
Total Gross Income
£420,644
Total Gross Expenditure
£404,609

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
22 November 2025
Total Gross Income
£823,700
Total Gross Expenditure
£910,665
Grant Making Is Main Activity
No
Count Govt Contracts
3
Count Govt Grants
£12
Income From Government Contracts
265720
Income From Government Grants
£302,797
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
0
Count Salary Band 70001 80000
1
Count Salary Band 80001 90000
0
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
70
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Total Gross Income
£801,615
Total Gross Expenditure
£862,691
Grant Making Is Main Activity
No
Count Govt Contracts
12
Count Govt Grants
£18
Income From Government Contracts
523216
Income From Government Grants
£210,435
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
0
Count Salary Band 70001 80000
1
Count Salary Band 80001 90000
0
Count Salary Band 90001 100000
0
Count Salary Band 100001 110000
0
Count Salary Band 110001 120000
0
Count Salary Band 120001 130000
0
Count Salary Band 130001 140000
0
Count Salary Band 140001 150000
0
Count Salary Band 150001 200000
0
Count Salary Band 200001 250000
0
Count Salary Band 250001 300000
0
Count Salary Band 300001 350000
0
Count Salary Band 350001 400000
0
Count Salary Band 400001 450000
0
Count Salary Band 450001 500000
0
Count Salary Band Over 500000
0
Count Volunteers
70
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 December 2023
Total Gross Income
£817,045
Total Gross Expenditure
£739,862
Grant Making Is Main Activity
No
Count Govt Contracts
15
Count Govt Grants
£20
Income From Government Contracts
651007
Income From Government Grants
£92,522
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
72
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Total Gross Income
£984,906
Total Gross Expenditure
£769,712
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
9
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Contracts
308870
Income From Government Grants
£199,862
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
90
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
26 January 2022
Total Gross Income
£420,644
Total Gross Expenditure
£404,609
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
8
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Contracts
166532
Income From Government Grants
£198,429
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
22 November 2025
Income Donations And Legacies
811147
Income Other Trading Activities
0
Income Charitable Activities
0
Income Investments
12553
Income Other
0
Income Total Income And Endowments
823700
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£910,665
Expenditure Other
0
Expenditure Total
910665
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
27396
Expenditure Support Costs
214264
Expenditure Depreciation
13373
Gain Loss Investment
651
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£294,505
Assets Total Fixed
5339
Assets Own Use
5339
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£390,520
Assets Total Liabilities
£101,354
Assets Current Investment
25776
Assets Total Assets And Liabilities
£294,505
Creditors One Year Total Current
55297
Creditors Falling Due After One Year
46057
Assets Cash
£323,545
Funds Endowment
0
Funds Unrestricted
294505
Funds Restricted
0
Funds Total
294505
Count Employees
18
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
7 January 2025
Income Donations And Legacies
794442
Income Other Trading Activities
595
Income Charitable Activities
0
Income Investments
6578
Income Other
0
Income Total Income And Endowments
801615
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£862,593
Expenditure Other
98
Expenditure Total
862691
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
153336
Expenditure Depreciation
19794
Gain Loss Investment
1064
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£373,239
Assets Total Fixed
18713
Assets Own Use
18713
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£417,592
Assets Total Liabilities
£55,486
Assets Current Investment
25125
Assets Total Assets And Liabilities
£380,819
Creditors One Year Total Current
25909
Creditors Falling Due After One Year
29577
Assets Cash
£13,594
Funds Endowment
0
Funds Unrestricted
372057
Funds Restricted
8762
Funds Total
380819
Count Employees
20
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 December 2023
Income Donations And Legacies
793485
Income Other Trading Activities
1673
Income Charitable Activities
17735
Income Investments
4099
Income Other
53
Income Total Income And Endowments
817045
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£739,855
Expenditure Other
7
Expenditure Total
739862
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
169218
Expenditure Depreciation
20619
Gain Loss Investment
-940
Gain Loss Pension Fund
1439
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£337,495
Assets Total Fixed
28212
Assets Own Use
28212
Assets Long Term Investment
0
Defined Benefit Pension Scheme
2530
Assets Other Assets
£525,037
Assets Total Liabilities
£113,766
Assets Current Investment
24060
Assets Total Assets And Liabilities
£442,013
Creditors One Year Total Current
112689
Creditors Falling Due After One Year
1077
Assets Cash
£482,992
Funds Endowment
0
Funds Unrestricted
442013
Funds Restricted
0
Funds Total
442013
Count Employees
20
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
26 January 2023
Income Donations And Legacies
435498
Income Other Trading Activities
14013
Income Charitable Activities
376006
Income Investments
894
Income Other
158495
Income Total Income And Endowments
984906
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£769,712
Expenditure Other
0
Expenditure Total
769712
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
3802
Expenditure Support Costs
249812
Expenditure Depreciation
15676
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£361,801
Assets Total Fixed
48831
Assets Own Use
48831
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-3969
Assets Other Assets
£502,104
Assets Total Liabilities
£185,165
Assets Current Investment
0
Assets Total Assets And Liabilities
£361,801
Creditors One Year Total Current
142107
Creditors Falling Due After One Year
43058
Assets Cash
£470,526
Funds Endowment
0
Funds Unrestricted
361801
Funds Restricted
0
Funds Total
361801
Count Employees
16
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Windsor And Maidenhead
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Slough
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Bracknell Forest
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE EAST BERKSHIRE LIMITED
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1997-11-11T00:00:00
Charity Name
CITIZENS ADVICE EAST BERKSHIRE LIMITED
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2022-01-20T00:00:00
Reason
Amalgamated
Assoc Organisation Number
3978385
Assoc Registered Charity Number
1085297
Assoc Charity Name
CITIZENS ADVICE MAIDENHEAD AND WINDSOR

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 12/09/1997AS AMENDED BY SPECIAL RESOLUTION(S) DATED 20/02/2014 as amended on 28 Jan 2021 as amended on 01 Apr 2021 as amended on 01 Apr 2021
Charitable Objects
The Charity’s objects are to promote any charitable purpose for the public benefit by the advancement of education, the protection and preservation of health and the relief of poverty, sickness and distress in particular, but without limitation, for the benefit of the community in Bracknell Forest and Maidenhead & Windsor and surrounding areas.
Area Of Benefit
BRACKNELL FOREST BOROUGH COUNCIL

10 Official extract

Charity Other Names

Charity Name Id
384268
Charity Name Type
Previous name
Charity Name
BRACKNELL AND DISTRICT CITIZENS ADVICE BUREAU
Charity Name Id
384276
Charity Name Type
Previous name
Charity Name
BRACKNELL CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Bullying and harassment policy and procedures
Policy Name
Investment
Policy Name
Risk management
Policy Name
Serious incident reporting policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Paying staff
Policy Name
Complaints handling
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Social media policy and procedures