IMPROVING LIVES PLYMOUTH — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 10 December 1997
Removed: Not supplied
Company number supplied: 02610208
Financial period: 1 April 2024 – 31 March 2025
Latest income: £2,404,613
Latest expenditure: £2,395,427
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: ERNEST ENGLISH HOUSE, BUCKWELL STREET, PLYMOUTH, PL1 2DA

Website recorded by the regulator: https://www.improvinglivesplymouth.org.uk/ (displayed as text)

02 Activities

What the charity does

We run with our partners, Plymouth Veterans and Family Hub, at our Ernest English House centre, alongside our information and advice services.At our Mannamead Wellbeing Hub (in north Plymouth) and across the city, we provide support for those with long-term health conditions, learning disabilities, physical disabilities, mental health issues, and their carers.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 8 January 2026
Date Accounts Received: 8 January 2026
Total Gross Income: £2,404,613
Total Gross Expenditure: £2,395,427

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 21 January 2025
Date Accounts Received: 21 January 2025
Total Gross Income: £2,393,402
Total Gross Expenditure: £2,366,833

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 31 January 2024
Date Accounts Received: 31 January 2024
Total Gross Income: £2,301,159
Total Gross Expenditure: £2,133,231

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 31 January 2023
Date Accounts Received: 31 January 2023
Total Gross Income: £1,734,746
Total Gross Expenditure: £1,596,124

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 1 February 2022
Date Accounts Received: 31 January 2022
Total Gross Income: £1,626,900
Total Gross Expenditure: £1,608,591

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 8 January 2026
Total Gross Income: £2,404,613
Total Gross Expenditure: £2,395,427
Grant Making Is Main Activity: No
Count Govt Contracts: 11
Count Govt Grants: £4
Income From Government Contracts: 1408912
Income From Government Grants: £134,760
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 70001 80000: 1
Count Volunteers: 67

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 21 January 2025
Total Gross Income: £2,393,402
Total Gross Expenditure: £2,366,833
Grant Making Is Main Activity: No
Count Govt Contracts: 16
Count Govt Grants: £0
Income From Government Contracts: 1478217
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 83

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 31 January 2024
Total Gross Income: £2,301,159
Total Gross Expenditure: £2,133,231
Grant Making Is Main Activity: No
Count Govt Contracts: 10
Count Govt Grants: £0
Income From Government Contracts: 1524685
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 38

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 31 January 2023
Total Gross Income: £1,734,746
Total Gross Expenditure: £1,596,124
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: Yes
Charity Agreement Professional Fundraiser: Yes
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 5
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £1
Income From Government Contracts: 973979
Income From Government Grants: £27,751
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 80

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 1 February 2022
Total Gross Income: £1,626,900
Total Gross Expenditure: £1,608,591
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: Yes
Charity Agreement Professional Fundraiser: Yes
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 7
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £3
Income From Government Contracts: 1295074
Income From Government Grants: £20,000
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 36

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 8 January 2026
Income Donations And Legacies: 26911
Income Other Trading Activities: 0
Income Charitable Activities: 2366843
Income Investments: 10859
Income Other: 0
Income Total Income And Endowments: 2404613
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £20,390
Expenditure Charitable Expenditure: £2,375,037
Expenditure Other: 0
Expenditure Total: 2395427
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 70640
Expenditure Support Costs: 622119
Expenditure Depreciation: 16949
Gain Loss Investment: -305
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,519,102
Assets Total Fixed: 1229023
Assets Own Use: 851817
Assets Long Term Investment: 377206
Defined Benefit Pension Scheme: 0
Assets Other Assets: £594,530
Assets Total Liabilities: £304,451
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,519,102
Creditors One Year Total Current: 284417
Creditors Falling Due After One Year: 20034
Assets Cash: £528,963
Funds Endowment: 0
Funds Unrestricted: 1519102
Funds Restricted: 0
Funds Total: 1519102
Count Employees: 72
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 21 January 2025
Income Donations And Legacies: 20175
Income Other Trading Activities: 0
Income Charitable Activities: 2366122
Income Investments: 7105
Income Other: 0
Income Total Income And Endowments: 2393402
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £21,890
Expenditure Charitable Expenditure: £2,344,943
Expenditure Other: 0
Expenditure Total: 2366833
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 65174
Expenditure Support Costs: 554059
Expenditure Depreciation: 16021
Gain Loss Investment: 24625
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,510,221
Assets Total Fixed: 1249688
Assets Own Use: 858036
Assets Long Term Investment: 391652
Defined Benefit Pension Scheme: 0
Assets Other Assets: £723,566
Assets Total Liabilities: £463,033
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,510,221
Creditors One Year Total Current: 429699
Creditors Falling Due After One Year: 33334
Assets Cash: £664,244
Funds Endowment: 0
Funds Unrestricted: 1510221
Funds Restricted: 0
Funds Total: 1510221
Count Employees: 76
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 31 January 2024
Income Donations And Legacies: 11088
Income Other Trading Activities: 0
Income Charitable Activities: 2280116
Income Investments: 9955
Income Other: 0
Income Total Income And Endowments: 2301159
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £17,666
Expenditure Charitable Expenditure: £2,115,565
Expenditure Other: 0
Expenditure Total: 2133231
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 49484
Expenditure Support Costs: 485029
Expenditure Depreciation: 18372
Gain Loss Investment: -15295
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,451,436
Assets Total Fixed: 1208140
Assets Own Use: 841113
Assets Long Term Investment: 367027
Defined Benefit Pension Scheme: 0
Assets Other Assets: £865,585
Assets Total Liabilities: £614,698
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,459,027
Creditors One Year Total Current: 568031
Creditors Falling Due After One Year: 46667
Assets Cash: £634,455
Funds Endowment: 0
Funds Unrestricted: 1451436
Funds Restricted: 7591
Funds Total: 1459027
Count Employees: 67
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 31 January 2023
Income Donations And Legacies: 21381
Income Other Trading Activities: 0
Income Charitable Activities: 1702516
Income Investments: 10849
Income Other: 0
Income Total Income And Endowments: 1734746
Income Legacies: 10000
Income Endowments: 0
Expenditure Raising Funds: £24,108
Expenditure Charitable Expenditure: £1,572,016
Expenditure Other: 0
Expenditure Total: 1596124
Expenditure Investment Management: 2252
Expenditure Grants Institution: 0
Expenditure Governance: 6120
Expenditure Support Costs: 297381
Expenditure Depreciation: 15751
Gain Loss Investment: 18993
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £1,031,417
Assets Total Fixed: 1240132
Assets Own Use: 859485
Assets Long Term Investment: 380647
Defined Benefit Pension Scheme: 0
Assets Other Assets: £525,485
Assets Total Liabilities: £459,223
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,306,394
Creditors One Year Total Current: 399223
Creditors Falling Due After One Year: 60000
Assets Cash: £453,374
Funds Endowment: 0
Funds Unrestricted: 1031417
Funds Restricted: 274977
Funds Total: 1306394
Count Employees: 55
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 1 February 2022
Income Donations And Legacies: 34087
Income Other Trading Activities: 3120
Income Charitable Activities: 1577892
Income Investments: 11801
Income Other: 0
Income Total Income And Endowments: 1626900
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £35,596
Expenditure Charitable Expenditure: £1,572,995
Expenditure Other: 0
Expenditure Total: 1608591
Expenditure Investment Management: 1960
Expenditure Grants Institution: 0
Expenditure Governance: 5160
Expenditure Support Costs: 337533
Expenditure Depreciation: 61157
Gain Loss Investment: 58207
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £198,597
Assets Total Fixed: 1239385
Assets Own Use: 877821
Assets Long Term Investment: 361564
Defined Benefit Pension Scheme: 0
Assets Other Assets: £257,711
Assets Total Liabilities: £348,407
Assets Current Investment: 0
Assets Total Assets And Liabilities: £1,148,689
Creditors One Year Total Current: 275073
Creditors Falling Due After One Year: 73334
Assets Cash: £246,362
Funds Endowment: 0
Funds Unrestricted: 1148689
Funds Restricted: 0
Funds Total: 1148689
Count Employees: 57
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Plymouth City
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Devon
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 202
Classification Type: Who
Classification Description: Elderly/old People

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 103
Classification Type: What
Classification Description: The Advancement Of Health Or Saving Of Lives

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 117
Classification Type: What
Classification Description: Other Charitable Purposes

Classification Code: 114
Classification Type: What
Classification Description: Armed Forces/emergency Service Efficiency

Classification Code: 305
Classification Type: How
Classification Description: Provides Buildings/facilities/open Space

Classification Code: 102
Classification Type: What
Classification Description: Education/training

Classification Code: 203
Classification Type: Who
Classification Description: People With Disabilities

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 104
Classification Type: What
Classification Description: Disability

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 310
Classification Type: How
Classification Description: Other Charitable Activities

08 Official extract

Charity Event History

Charity Name: IMPROVING LIVES PLYMOUTH
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1997-12-10T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES INCORPORATED 13 MAY 1991AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25 NOV 1997AS AMENDED BY SPECIAL RESOLUTION(S) DATED 21 OCT 2002AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 02 FEB 2006AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 29 APR 2016AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 28 MAR 2017AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 06 FEB 2018 as amended on 18 Jun 2019
Charitable Objects: 2.1 - To assist, comfort and guide any person who may be in distress by the reason of poverty, ill health, loneliness or any other cause; 2.2 - To promote and protect the health and wellbeing and to relieve need, suffering and distress among persons within Plymouth and the surrounding area, who are currently or who have previously served in the armed forces and their dependents, through the provision of services, advice and facilities to assist in their rehabilitation and integration into the community. 2.3 - To promote, encourage and foster any objects which may be for the common good of the community within Plymouth and the surrounding area; and2.4 - To encourage, initiate and co-operate in the work of other voluntary or statutory bodies for the advancement of education, the furtherance of health, the relief of poverty, distress or sickness or for any other work of a charitable nature or which may hereafter be deemed by law to be charitable.
Area Of Benefit: NOT DEFINED

10 Official extract

Charity Other Names

Charity Name Id: 428543
Charity Name Type: Previous name
Charity Name: PLYMOUTH GUILD

11 Official extract

Charity Policy

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Paying staff

Policy Name: Risk management

Policy Name: Safeguarding policy and procedures

Policy Name: Investment

Policy Name: Engaging external speakers at charity events policy and procedures

Policy Name: Complaints handling

Policy Name: Conflicting interests

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Volunteer management

Policy Name: Serious incident reporting policy and procedures

Policy Name: Social media policy and procedures