IMPACT FAMILY SERVICES — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 20 August 1998
Removed: Not supplied
Company number supplied: 03453149
Financial period: 1 April 2025 – 31 March 2026
Latest income: £452,957
Latest expenditure: £450,205
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Unit 122, South Shields Business Works, Henry Robson Way, SOUTH SHIELDS, Tyne And Wear, NE33 1RF

Website recorded by the regulator: www.impactfs.co.uk (displayed as text)

02 Activities

What the charity does

Specialist domestic violence and abuse services, bespoke children, young people and family services and specialist services such as Mediation and Counselling.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Cycle Reference: AR26
Reporting Due Date: 31 January 2027
Date Annual Return Received: 27 October 2026
Date Accounts Received: 30 October 2026
Total Gross Income: £452,957
Total Gross Expenditure: £450,205

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 16 September 2025
Date Accounts Received: 23 September 2025
Total Gross Income: £448,477
Total Gross Expenditure: £412,896

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 21 October 2024
Date Accounts Received: 21 October 2024
Total Gross Income: £423,475
Total Gross Expenditure: £442,166

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 20 October 2023
Date Accounts Received: 20 October 2023
Total Gross Income: £464,631
Total Gross Expenditure: £433,244

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 6 January 2023
Date Accounts Received: 6 January 2023
Total Gross Income: £590,670
Total Gross Expenditure: £565,677

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR26
Fin Period Start Date: 1 April 2025
Fin Period End Date: 31 March 2026
Ar Due Date: 31 January 2027
Ar Received Date: 27 October 2026
Total Gross Income: £452,957
Total Gross Expenditure: £450,205
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £2
Income From Government Contracts: 135142
Income From Government Grants: £135,142
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: Yes
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: Yes
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 11

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 16 September 2025
Total Gross Income: £448,477
Total Gross Expenditure: £412,896
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £1
Income From Government Contracts: 133892
Income From Government Grants: £1,250
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 4

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 21 October 2024
Total Gross Income: £423,475
Total Gross Expenditure: £442,166
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 120131
Charity Has Trading Subsidiary: Yes
Trustee Also Director Of Subsidiary: Yes
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 4

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 20 October 2023
Total Gross Income: £464,631
Total Gross Expenditure: £433,244
Grant Making Is Main Activity: No
Count Govt Contracts: 2
Count Govt Grants: £0
Income From Government Contracts: 272892
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 6 January 2023
Total Gross Income: £590,670
Total Gross Expenditure: £565,677
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £6
Income From Government Grants: £321,377
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 2

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 6 January 2023
Income Donations And Legacies: 466605
Income Other Trading Activities: 0
Income Charitable Activities: 105574
Income Investments: 17
Income Other: 18474
Income Total Income And Endowments: 590670
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £51,105
Expenditure Charitable Expenditure: £514,572
Expenditure Other: 0
Expenditure Total: 565677
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 83940
Expenditure Support Costs: 83940
Expenditure Depreciation: 1623
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 1623
Gain Loss Other: 0
Reserves: £58,070
Assets Total Fixed: 5788
Assets Own Use: 5788
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £278,713
Assets Total Liabilities: £43,983
Assets Current Investment: 0
Assets Total Assets And Liabilities: £240,518
Creditors One Year Total Current: 43983
Creditors Falling Due After One Year: 0
Assets Cash: £215,342
Funds Endowment: 0
Funds Unrestricted: 58070
Funds Restricted: 182448
Funds Total: 240518
Count Employees: 20
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: South Tyneside
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Tyne And Wear
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Northumberland
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Sunderland
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Tyne And Wear
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: North Tyneside
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Tyne And Wear
Welsh Ind: No

Geographic Area Type: Local Authority
Geographic Area Description: Gateshead
Parent Geographic Area Type: Metropolitan Counties
Parent Geographic Area Description: Tyne And Wear
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 201
Classification Type: Who
Classification Description: Children/young People

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

08 Official extract

Charity Event History

Charity Name: IMPACT FAMILY SERVICES
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1998-08-20T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 21 OCTOBER 1997 AS AMENDED BY SPECIAL RESOLUTION DATED 11 JUNE 1998 AND 17 DECEMBER 1998 AND 9TH JULY 2002 AS AMENDED BY CERTIFICATE OF INCORPORATION UPON CHANGE OF NAME DATED 1 AUGUST 2008. as amended on 28 Jan 2025
Charitable Objects: To provide, for the benefit of the public, assistance through mediation, advice and guidance for adults and/or children in relation to any aspect of relationship breakdown and related issues in the North East of England, including, without limitation, by(a) providing advice and assistance through mediation to couples whose relationships have broken down;(b) providing support and specialist services to any adults, young people and children whose lives are affected by domestic abuse; (c) providing preventative services to schools, children, young people, and parents to help combat issues linked to healthy relationships, misogyny, violence against women and girls, and domestic abuse;(d) promoting and encouraging contact between children and their families through the provision of facilities known as "Contact Centres", and (e) providing training and support to agencies and organisations working with families, and with businesses to understand, manage and support people experiencing domestic abuse.
Area Of Benefit: SUNDERLAND, SOUTH TYNESIDE AND ADJACENT AREAS

10 Official extract

Charity Other Names

Charity Name Id: 451716
Charity Name Type: Previous name
Charity Name: SUNDERLAND AND SOUTH TYNESIDE FAMILY MEDIATION SERVICE

11 Official extract

Charity Policy

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Internal risk management policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Investing charity funds policy and procedures

Policy Name: Volunteer management

Policy Name: Bullying and harassment policy and procedures

Policy Name: Paying staff

Policy Name: Risk management

Policy Name: Complaints policy and procedures

Policy Name: Complaints handling

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Safeguarding policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Conflicting interests