NORFOLK COMMUNITY LAW SERVICE LIMITED — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 7 April 1998
Removed: Not supplied
Company number supplied: 03524607
Financial period: 1 April 2024 – 31 March 2025
Latest income: £1,365,562
Latest expenditure: £1,372,498
Gift Aid: Yes
Owns or uses land: Yes
In administration: No
Insolvent: No
CIO: No

Public contact address: Norfolk Community Law Service, 4 Duke Street, NORWICH, NR3 3AJ

Website recorded by the regulator: www.ncls.co.uk (displayed as text)

02 Activities

What the charity does

Increase the access to justice for the people of Norfolk by providing free advice, assistance and representation in all areas of social welfare law, including debt, employment, family courts, domestic abuse, immigration, welfare benefits and discrimination.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 7 January 2026
Date Accounts Received: 7 January 2026
Total Gross Income: £1,365,562
Total Gross Expenditure: £1,372,498

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 21 November 2024
Date Accounts Received: 21 November 2024
Total Gross Income: £1,367,236
Total Gross Expenditure: £1,069,184

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 17 November 2023
Date Accounts Received: 17 November 2023
Total Gross Income: £1,043,274
Total Gross Expenditure: £910,380

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 5 October 2022
Date Accounts Received: 5 October 2022
Total Gross Income: £889,973
Total Gross Expenditure: £836,581

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 29 November 2021
Date Accounts Received: 29 November 2021
Total Gross Income: £809,559
Total Gross Expenditure: £699,844

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 7 January 2026
Total Gross Income: £1,365,562
Total Gross Expenditure: £1,372,498
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £19
Income From Government Grants: £528,566
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: Yes
Count Salary Band 60001 70000: 1
Count Volunteers: 175

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 21 November 2024
Total Gross Income: £1,367,236
Total Gross Expenditure: £1,069,184
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £16
Income From Government Grants: £498,085
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 158

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 17 November 2023
Total Gross Income: £1,043,274
Total Gross Expenditure: £910,380
Grant Making Is Main Activity: No
Count Govt Contracts: 0
Count Govt Grants: £16
Income From Government Grants: £495,984
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 0

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 5 October 2022
Total Gross Income: £889,973
Total Gross Expenditure: £836,581
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £20
Income From Government Grants: £451,633
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 134

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 29 November 2021
Total Gross Income: £809,559
Total Gross Expenditure: £699,844
Charity Raises Funds From Public: Yes
Charity Professional Fundraiser: No
Charity Commercial Participator: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £15
Income From Government Grants: £279,757
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 129

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 7 January 2026
Income Donations And Legacies: 1332311
Income Other Trading Activities: 0
Income Charitable Activities: 2240
Income Investments: 31011
Income Other: 0
Income Total Income And Endowments: 1365562
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £39,334
Expenditure Charitable Expenditure: £1,333,164
Expenditure Other: 0
Expenditure Total: 1372498
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 11487
Expenditure Support Costs: 383532
Expenditure Depreciation: 34338
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £370,868
Assets Total Fixed: 1789
Assets Own Use: 1789
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £1,048,266
Assets Total Liabilities: £272,936
Assets Current Investment: 0
Assets Total Assets And Liabilities: £777,119
Creditors One Year Total Current: 251896
Creditors Falling Due After One Year: 21040
Assets Cash: £808,590
Funds Endowment: 0
Funds Unrestricted: 370868
Funds Restricted: 406251
Funds Total: 777119
Count Employees: 37
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 21 November 2024
Income Donations And Legacies: 1357408
Income Other Trading Activities: 0
Income Charitable Activities: 720
Income Investments: 9108
Income Other: 0
Income Total Income And Endowments: 1367236
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £17,558
Expenditure Charitable Expenditure: £1,051,626
Expenditure Other: 0
Expenditure Total: 1069184
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 8647
Expenditure Support Costs: 276890
Expenditure Depreciation: 10578
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £314,281
Assets Total Fixed: 32549
Assets Own Use: 32549
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £942,443
Assets Total Liabilities: £190,937
Assets Current Investment: 0
Assets Total Assets And Liabilities: £784,055
Creditors One Year Total Current: 190937
Creditors Falling Due After One Year: 0
Assets Cash: £929,195
Funds Endowment: 0
Funds Unrestricted: 314280
Funds Restricted: 469775
Funds Total: 784055
Count Employees: 32
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 17 November 2023
Income Donations And Legacies: 1041194
Income Other Trading Activities: 0
Income Charitable Activities: 294
Income Investments: 1786
Income Other: 0
Income Total Income And Endowments: 1043274
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £18,501
Expenditure Charitable Expenditure: £891,879
Expenditure Other: 0
Expenditure Total: 910380
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 8186
Expenditure Support Costs: 0
Expenditure Depreciation: 15926
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £272,929
Assets Total Fixed: 36802
Assets Own Use: 36802
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £943,739
Assets Total Liabilities: £494,538
Assets Current Investment: 0
Assets Total Assets And Liabilities: £486,003
Creditors One Year Total Current: 494538
Creditors Falling Due After One Year: 0
Assets Cash: £624,884
Funds Endowment: 0
Funds Unrestricted: 272929
Funds Restricted: 213074
Funds Total: 486003
Count Employees: 30
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 5 October 2022
Income Donations And Legacies: 889857
Income Other Trading Activities: 0
Income Charitable Activities: 48
Income Investments: 68
Income Other: 0
Income Total Income And Endowments: 889973
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £13,215
Expenditure Charitable Expenditure: £823,366
Expenditure Other: 0
Expenditure Total: 836581
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 3574
Expenditure Support Costs: 0
Expenditure Depreciation: 22376
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £197,447
Assets Total Fixed: 47227
Assets Own Use: 47227
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £458,407
Assets Total Liabilities: £152,525
Assets Current Investment: 0
Assets Total Assets And Liabilities: £353,109
Creditors One Year Total Current: 152525
Creditors Falling Due After One Year: 0
Assets Cash: £402,775
Funds Endowment: 0
Funds Unrestricted: 197447
Funds Restricted: 155662
Funds Total: 353109
Count Employees: 27
Charity Only Accounts: Yes

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 29 November 2021
Income Donations And Legacies: 809454
Income Other Trading Activities: 0
Income Charitable Activities: 0
Income Investments: 105
Income Other: 0
Income Total Income And Endowments: 809559
Income Legacies: 0
Income Endowments: 0
Expenditure Raising Funds: £8,598
Expenditure Charitable Expenditure: £691,246
Expenditure Other: 0
Expenditure Total: 699844
Expenditure Investment Management: 0
Expenditure Grants Institution: 0
Expenditure Governance: 5126
Expenditure Support Costs: 5126
Expenditure Depreciation: 17176
Gain Loss Investment: 0
Gain Loss Pension Fund: 0
Gain Loss Revaluation Fixed Investment: 0
Gain Loss Other: 0
Reserves: £243,513
Assets Total Fixed: 38616
Assets Own Use: 38616
Assets Long Term Investment: 0
Defined Benefit Pension Scheme: 0
Assets Other Assets: £467,581
Assets Total Liabilities: £206,481
Assets Current Investment: 0
Assets Total Assets And Liabilities: £299,716
Creditors One Year Total Current: 206481
Creditors Falling Due After One Year: 0
Assets Cash: £398,945
Funds Endowment: 0
Funds Unrestricted: 243513
Funds Restricted: 56203
Funds Total: 299716
Count Employees: 24
Charity Only Accounts: Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Norfolk
Welsh Ind: No

07 Official extract

Charity Classification

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 309
Classification Type: How
Classification Description: Acts As An Umbrella Or Resource Body

Classification Code: 206
Classification Type: Who
Classification Description: Other Defined Groups

Classification Code: 101
Classification Type: What
Classification Description: General Charitable Purposes

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 115
Classification Type: What
Classification Description: Human Rights/religious Or Racial Harmony/equality Or Diversity

Classification Code: 304
Classification Type: How
Classification Description: Provides Human Resources

Classification Code: 306
Classification Type: How
Classification Description: Provides Services

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

08 Official extract

Charity Event History

Charity Name: NORFOLK COMMUNITY LAW SERVICE LIMITED
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 1998-04-07T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 10TH MARCH 1998 AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME 10 MAY 2005 AND AMENDED BY SPECIAL RESOLUTIONS DATED 11 JULY 2005 AND 26 APRIL 2006 AND 30 AUGUST 2006 as amended on 29 Nov 2023
Charitable Objects: • To identify, raise awareness of, and address the issue of access to legal services for peoplewho have limited means to pay;• To prevent and relieve poverty, sickness, distress and disadvantage by providing, but notrestricted to, a range of free legal advice, case work and representation services for thecommunity of Norfolk (the “area of benefit”) (and other areas as the Trustees in theirabsolute discretion determine from time to time);• To enhance people’s awareness of, and to empower them to understand, their rights bypromoting public legal education, having regards to those areas of law and regulation which are directed to the relief of poverty, sickness, distress or disadvantage; and• To promote such other charitable purposes as are for the benefit of the community in thearea of benefit.
Area Of Benefit: COUNTY OF NORFOLK

10 Official extract

Charity Other Names

Charity Name Id: 313361
Charity Name Type: Previous name
Charity Name: NDLS LIMITED

Charity Name Id: 313376
Charity Name Type: Working name
Charity Name: NORFOLK COMMUNITY LAW SERVICE

11 Official extract

Charity Other Regulators

Regulator Order: 1
Regulator Name: Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name: Trustee conflicts of interest policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Risk management

Policy Name: Safeguarding policy and procedures

Policy Name: Volunteer management

Policy Name: Campaigns and political activity policy and procedures

Policy Name: Social media policy and procedures

Policy Name: Complaints handling

Policy Name: Paying staff

Policy Name: Financial reserves policy and procedures

Policy Name: Complaints policy and procedures

Policy Name: Trustee expenses policy and procedures

Policy Name: Internal charity financial controls policy and procedures

Policy Name: Bullying and harassment policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Serious incident reporting policy and procedures

Policy Name: Conflicting interests

Policy Name: Investing charity funds policy and procedures