01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 10 February 1999
- Removed
- Not supplied
- Company number supplied
- 03694575
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £4,281,254
- Latest expenditure
- £3,770,948
- Gift Aid
- Yes
- Owns or uses land
- No
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: The Oast, 170 Tonbridge Road, Wateringbury, KENT, ME18 5NS
Website recorded by the regulator: www.crossroadskent.org (displayed as text)
02 Activities
What the charity does
Crossroads Care Kent supports Carers to make a life of their own outside caring, by providing quality services offering peace of mind, whilst enabling them to take time for themselves. Our services include respite care, urgent care, overnight care, counselling and cover for Carers healt appointments and volunteer support. We provide clubs and activities for Young Carers.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 28 January 2026
- Date Accounts Received
- 28 January 2026
- Total Gross Income
- £4,281,254
- Total Gross Expenditure
- £3,770,948
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 27 January 2025
- Date Accounts Received
- 27 January 2025
- Total Gross Income
- £4,000,260
- Total Gross Expenditure
- £4,090,193
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 29 January 2024
- Date Accounts Received
- 29 January 2024
- Total Gross Income
- £3,817,925
- Total Gross Expenditure
- £4,112,664
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 6 January 2023
- Date Accounts Received
- 6 January 2023
- Total Gross Income
- £3,811,330
- Total Gross Expenditure
- £3,832,494
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 11 January 2022
- Date Accounts Received
- 11 January 2022
- Total Gross Income
- £3,858,734
- Total Gross Expenditure
- £3,514,872
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 28 January 2026
- Total Gross Income
- £4,281,254
- Total Gross Expenditure
- £3,770,948
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £1
- Income From Government Contracts
- 3783101
- Income From Government Grants
- £100,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 135
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 27 January 2025
- Total Gross Income
- £4,000,260
- Total Gross Expenditure
- £4,090,193
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £4
- Income From Government Contracts
- 3184248
- Income From Government Grants
- £120,438
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 100001 110000
- 1
- Count Salary Band 120001 130000
- 1
- Count Volunteers
- 142
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 29 January 2024
- Total Gross Income
- £3,817,925
- Total Gross Expenditure
- £4,112,664
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 1
- Count Govt Grants
- £4
- Income From Government Contracts
- 3195978
- Income From Government Grants
- £120,438
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 150
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 6 January 2023
- Total Gross Income
- £3,811,330
- Total Gross Expenditure
- £3,832,494
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 1
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £4
- Income From Government Contracts
- 3087151
- Income From Government Grants
- £93,726
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Salary Band 80001 90000
- 1
- Count Volunteers
- 145
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 11 January 2022
- Total Gross Income
- £3,858,734
- Total Gross Expenditure
- £3,514,872
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 2
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £3
- Income From Government Contracts
- 3150723
- Income From Government Grants
- £120,438
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 145
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 28 January 2026
- Income Donations And Legacies
- 353619
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 3883101
- Income Investments
- 44534
- Income Other
- 0
- Income Total Income And Endowments
- 4281254
- Income Legacies
- 215106
- Income Endowments
- 0
- Expenditure Raising Funds
- £300
- Expenditure Charitable Expenditure
- £3,770,648
- Expenditure Other
- 0
- Expenditure Total
- 3770948
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 9000
- Expenditure Support Costs
- 341632
- Expenditure Depreciation
- 3380
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £1,691,253
- Assets Total Fixed
- 3249
- Assets Own Use
- 3249
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £3,203,262
- Assets Total Liabilities
- £290,598
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £2,915,913
- Creditors One Year Total Current
- 270598
- Creditors Falling Due After One Year
- 20000
- Assets Cash
- £2,243,701
- Funds Endowment
- 0
- Funds Unrestricted
- 2715881
- Funds Restricted
- 200032
- Funds Total
- 2915913
- Count Employees
- 156
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 27 January 2025
- Income Donations And Legacies
- 158511
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 3798650
- Income Investments
- 42219
- Income Other
- 880
- Income Total Income And Endowments
- 4000260
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £4,131
- Expenditure Charitable Expenditure
- £4,086,062
- Expenditure Other
- 0
- Expenditure Total
- 4090193
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 311393
- Expenditure Depreciation
- 6203
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- -89933
- Reserves
- £2,405,607
- Assets Total Fixed
- 1562
- Assets Own Use
- 1562
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £2,689,195
- Assets Total Liabilities
- £285,150
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £2,405,607
- Creditors One Year Total Current
- 265150
- Creditors Falling Due After One Year
- 20000
- Assets Cash
- £1,761,268
- Funds Endowment
- 0
- Funds Unrestricted
- 2075349
- Funds Restricted
- 330258
- Funds Total
- 2405607
- Count Employees
- 168
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 29 January 2024
- Income Donations And Legacies
- 218926
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 3587743
- Income Investments
- 11256
- Income Other
- 0
- Income Total Income And Endowments
- 3817925
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £5,925
- Expenditure Charitable Expenditure
- £4,106,739
- Expenditure Other
- 0
- Expenditure Total
- 4112664
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 314366
- Expenditure Depreciation
- 5775
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- -294739
- Reserves
- £2,499,540
- Assets Total Fixed
- 7765
- Assets Own Use
- 7765
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £2,830,049
- Assets Total Liabilities
- £342,274
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £2,495,540
- Creditors One Year Total Current
- 322274
- Creditors Falling Due After One Year
- 20000
- Assets Cash
- £2,446,271
- Funds Endowment
- 0
- Funds Unrestricted
- 2310091
- Funds Restricted
- 185449
- Funds Total
- 2495540
- Count Employees
- 190
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 6 January 2023
- Income Donations And Legacies
- 164633
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 3646415
- Income Investments
- 282
- Income Other
- 0
- Income Total Income And Endowments
- 3811330
- Income Legacies
- 49764
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £3,832,494
- Expenditure Other
- 0
- Expenditure Total
- 3832494
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 332644
- Expenditure Depreciation
- 5574
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £1,434,886
- Assets Total Fixed
- 5164
- Assets Own Use
- 5164
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £3,057,894
- Assets Total Liabilities
- £272,779
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £2,790,279
- Creditors One Year Total Current
- 252779
- Creditors Falling Due After One Year
- 20000
- Assets Cash
- £2,714,272
- Funds Endowment
- 0
- Funds Unrestricted
- 2654886
- Funds Restricted
- 135393
- Funds Total
- 2790279
- Count Employees
- 181
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 11 January 2022
- Income Donations And Legacies
- 140486
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 3716994
- Income Investments
- 1254
- Income Other
- 0
- Income Total Income And Endowments
- 3858734
- Income Legacies
- 7200
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £3,514,872
- Expenditure Other
- 0
- Expenditure Total
- 3514872
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 6013
- Expenditure Support Costs
- 274759
- Expenditure Depreciation
- 9901
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £1,459,533
- Assets Total Fixed
- 8269
- Assets Own Use
- 8269
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £3,078,054
- Assets Total Liabilities
- £274,880
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £2,811,443
- Creditors One Year Total Current
- 254880
- Creditors Falling Due After One Year
- 20000
- Assets Cash
- £2,715,153
- Funds Endowment
- 0
- Funds Unrestricted
- 2679533
- Funds Restricted
- 131910
- Funds Total
- 2811443
- Count Employees
- 177
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Kent
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 201
- Classification Type
- Who
- Classification Description
- Children/young People
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 203
- Classification Type
- Who
- Classification Description
- People With Disabilities
- Classification Code
- 206
- Classification Type
- Who
- Classification Description
- Other Defined Groups
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 304
- Classification Type
- How
- Classification Description
- Provides Human Resources
08 Official extract
Charity Event History
- Charity Name
- CROSSROADS CARE KENT
- Charity Event Order
- 3
- Event Type
- Asset transfer in
- Date Of Event
- 2015-05-14T00:00:00
- Assoc Organisation Number
- 3988122
- Assoc Registered Charity Number
- 1090904
- Assoc Charity Name
- CROSSROADS CARE WEST KENT
- Charity Name
- CROSSROADS CARE KENT
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1999-02-10T00:00:00
- Charity Name
- CROSSROADS CARE KENT
- Charity Event Order
- 2
- Event Type
- Asset transfer in
- Date Of Event
- 2012-10-19T00:00:00
- Reason
- Amalgamated
- Assoc Organisation Number
- 4006770
- Assoc Registered Charity Number
- 1102895
- Assoc Charity Name
- CROSSROADS SOUTH EAST KENT
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES INCORPORATED 13/01/1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 19/09/2002 as amended on 01 Oct 2020
- Charitable Objects
- The Company’s Objects are specifically restricted to the following:- To relieve the stresses experienced by unpaid carers and beneficiaries who live within the geographical areas covered by the Kent County Council and by the Medway Unitary Authority, England, United Kingdom.
- Area Of Benefit
- EAST KENT
10 Official extract
Charity Other Names
- Charity Name Id
- 467925
- Charity Name Type
- Previous name
- Charity Name
- EAST KENT CROSSROADS
- Charity Name Id
- 522110
- Charity Name Type
- Previous name
- Charity Name
- VOLCARE
- Charity Name Id
- 467891
- Charity Name Type
- Previous name
- Charity Name
- CANTERBURY AND THANET CROSSROADS
- Charity Name Id
- 540264
- Charity Name Type
- Working name
- Charity Name
- VOLCARE – CANTERBURY & THANET
- Charity Name Id
- 467894
- Charity Name Type
- Working name
- Charity Name
- CROSSROADS CARE EAST KENT
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Care Quality Commission
12 Official extract
Charity Policy
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Volunteer management
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Risk management
- Policy Name
- Paying staff
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Complaints policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Complaints handling