01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 22 April 1999
- Removed
- Not supplied
- Company number supplied
- 03727129
- Financial period
- 1 April 2025 – 31 March 2026
- Latest income
- £1,742,000
- Latest expenditure
- £1,656,413
- Gift Aid
- No
- Owns or uses land
- No
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: HOUNSLOW CABX SERVICE, 2ND FLOOR, THE CENTRE, HIGH STREET, FELTHAM, MIDDLESE
Website recorded by the regulator: www.hounslowcabs.org.uk (displayed as text)
02 Activities
What the charity does
The main activity of the charity is to provide free, to all individuals, an impartial and confidential service of information, guidance and support so that individuals do not suffer through ignorance of their rights and responsibilities or through an inability to express themselves.
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2025
- Fin Period End Date
- 31 March 2026
- Ar Cycle Reference
- AR26
- Reporting Due Date
- 31 January 2027
- Date Annual Return Received
- 15 October 2026
- Date Accounts Received
- 15 October 2026
- Total Gross Income
- £1,742,000
- Total Gross Expenditure
- £1,656,413
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 29 January 2026
- Date Accounts Received
- 29 January 2026
- Total Gross Income
- £1,321,821
- Total Gross Expenditure
- £1,303,920
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 29 November 2024
- Date Accounts Received
- 29 November 2024
- Total Gross Income
- £1,147,888
- Total Gross Expenditure
- £1,129,476
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 8 December 2023
- Date Accounts Received
- 8 December 2023
- Total Gross Income
- £1,083,589
- Total Gross Expenditure
- £1,075,101
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 10 November 2022
- Date Accounts Received
- 10 November 2022
- Total Gross Income
- £975,009
- Total Gross Expenditure
- £776,623
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR26
- Fin Period Start Date
- 1 April 2025
- Fin Period End Date
- 31 March 2026
- Ar Due Date
- 31 January 2027
- Ar Received Date
- 15 October 2026
- Total Gross Income
- £1,742,000
- Total Gross Expenditure
- £1,656,413
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 3
- Count Govt Grants
- £2
- Income From Government Contracts
- 873299
- Income From Government Grants
- £437,750
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 39
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 29 January 2026
- Total Gross Income
- £1,321,821
- Total Gross Expenditure
- £1,303,920
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 3
- Count Govt Grants
- £2
- Income From Government Contracts
- 889733
- Income From Government Grants
- £136,208
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 18
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 29 November 2024
- Total Gross Income
- £1,147,888
- Total Gross Expenditure
- £1,129,476
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 3
- Count Govt Grants
- £2
- Income From Government Contracts
- 745891
- Income From Government Grants
- £102,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 70001 80000
- 1
- Count Volunteers
- 60
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 8 December 2023
- Total Gross Income
- £1,083,589
- Total Gross Expenditure
- £1,075,101
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 4
- Count Govt Grants
- £1
- Income From Government Contracts
- 772302
- Income From Government Grants
- £95,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- Yes
- Count Salary Band 60001 70000
- 1
- Count Volunteers
- 60
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 10 November 2022
- Total Gross Income
- £975,009
- Total Gross Expenditure
- £776,623
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 4
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £1
- Income From Government Contracts
- 723385
- Income From Government Grants
- £75,000
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 40
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR26
- Fin Period Start Date
- 1 April 2025
- Fin Period End Date
- 31 March 2026
- Ar Due Date
- 31 January 2027
- Ar Received Date
- 15 October 2026
- Income Donations And Legacies
- 3043
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1738957
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1742000
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £4,307
- Expenditure Charitable Expenditure
- £1,652,106
- Expenditure Other
- 0
- Expenditure Total
- 1656413
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 25722
- Expenditure Support Costs
- 138384
- Expenditure Depreciation
- 6500
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 12855
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £250,000
- Assets Total Fixed
- 52905
- Assets Own Use
- 52905
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 113926
- Assets Other Assets
- £1,164,515
- Assets Total Liabilities
- £328,568
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £774,926
- Creditors One Year Total Current
- 39467
- Creditors Falling Due After One Year
- 289101
- Assets Cash
- £1,158,916
- Funds Endowment
- 0
- Funds Unrestricted
- 520788
- Funds Restricted
- 254138
- Funds Total
- 774926
- Count Employees
- 44
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 29 January 2026
- Income Donations And Legacies
- 15897
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1305924
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1321821
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £2,495
- Expenditure Charitable Expenditure
- £1,301,425
- Expenditure Other
- 0
- Expenditure Total
- 1303920
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 10723
- Expenditure Support Costs
- 102628
- Expenditure Depreciation
- 6057
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -10485
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £150,000
- Assets Total Fixed
- 48458
- Assets Own Use
- 48458
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -111586
- Assets Other Assets
- £1,017,305
- Assets Total Liabilities
- £251,983
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £702,194
- Creditors One Year Total Current
- 11836
- Creditors Falling Due After One Year
- 240147
- Assets Cash
- £1,009,428
- Funds Endowment
- 0
- Funds Unrestricted
- 451943
- Funds Restricted
- 250251
- Funds Total
- 702194
- Count Employees
- 41
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 29 November 2024
- Income Donations And Legacies
- 56324
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1091564
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1147888
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,129,476
- Expenditure Other
- 0
- Expenditure Total
- 1129476
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 9903
- Expenditure Support Costs
- 0
- Expenditure Depreciation
- 6058
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -5729
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £150,000
- Assets Total Fixed
- 54515
- Assets Own Use
- 54515
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -122669
- Assets Other Assets
- £843,888
- Assets Total Liabilities
- £91,441
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £684,293
- Creditors One Year Total Current
- 91441
- Creditors Falling Due After One Year
- 0
- Assets Cash
- £839,199
- Funds Endowment
- 0
- Funds Unrestricted
- 445274
- Funds Restricted
- 239019
- Funds Total
- 684293
- Count Employees
- 36
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 8 December 2023
- Income Donations And Legacies
- 139
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 1083450
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 1083589
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £10
- Expenditure Charitable Expenditure
- £1,075,091
- Expenditure Other
- 0
- Expenditure Total
- 1075101
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 10280
- Expenditure Support Costs
- 68086
- Expenditure Depreciation
- 0
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -35041
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £150,000
- Assets Total Fixed
- 0
- Assets Own Use
- 0
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -110331
- Assets Other Assets
- £918,078
- Assets Total Liabilities
- £119,027
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £688,720
- Creditors One Year Total Current
- 113031
- Creditors Falling Due After One Year
- 5996
- Assets Cash
- £913,822
- Funds Endowment
- 0
- Funds Unrestricted
- 488174
- Funds Restricted
- 200546
- Funds Total
- 688720
- Count Employees
- 35
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 10 November 2022
- Income Donations And Legacies
- 6
- Income Other Trading Activities
- 0
- Income Charitable Activities
- 975003
- Income Investments
- 0
- Income Other
- 0
- Income Total Income And Endowments
- 975009
- Income Legacies
- 0
- Income Endowments
- 6
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £776,623
- Expenditure Other
- 0
- Expenditure Total
- 776623
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 0
- Expenditure Support Costs
- 51295
- Expenditure Depreciation
- 0
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- -41165
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £150,000
- Assets Total Fixed
- 0
- Assets Own Use
- 0
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- -130742
- Assets Other Assets
- £879,845
- Assets Total Liabilities
- £78,783
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £670,320
- Creditors One Year Total Current
- 71506
- Creditors Falling Due After One Year
- 7277
- Assets Cash
- £879,845
- Funds Endowment
- 0
- Funds Unrestricted
- 470724
- Funds Restricted
- 199596
- Funds Total
- 670320
- Count Employees
- 30
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Hounslow
- Parent Geographic Area Type
- Metropolitan Counties
- Parent Geographic Area Description
- Greater London
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 207
- Classification Type
- Who
- Classification Description
- The General Public/mankind
08 Official extract
Charity Event History
- Charity Name
- HOUNSLOW CITIZENS ADVICE BUREAUX SERVICE
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1999-04-22T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES INCORPORATED 02 MAR 1999AS AMENDED BY SPECIAL RESOLUTION(S) DATED 06 APR 2006AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 03 OCT 2022
- Charitable Objects
- TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN LONDON BOROUGH OF HOUNSLOW AND SURROUNDING AREAS.
- Area Of Benefit
- HOUNSLOW
10 Official extract
Charity Other Names
- Charity Name Id
- 479660
- Charity Name Type
- Working name
- Charity Name
- FELTHAM CITIZENS ADVICE BUREAU
- Charity Name Id
- 479662
- Charity Name Type
- Working name
- Charity Name
- HOUNSLOW CITIZENS ADVICE BUREAU
- Charity Name Id
- 479471
- Charity Name Type
- Working name
- Charity Name
- BRENTFORD & CHISWICK CITIZENS ADVICE BUREAU
11 Official extract
Charity Other Regulators
- Regulator Order
- 1
- Regulator Name
- Financial Conduct Authority
12 Official extract
Charity Policy
- Policy Name
- Complaints policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Trustee expenses policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Complaints handling
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Conflicting interests
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Volunteer management
- Policy Name
- Risk management
- Policy Name
- Campaigns and political activity policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Financial reserves policy and procedures