BritDB

CCEW Charity Commission profile

CITIZENS ADVICE WALTHAM FOREST LTD

Registered charity 1075780 · organisation 3961625

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
2 June 1999
Removed
Not supplied
Company number supplied
03696999
Financial period
1 April 2024 – 31 March 2025
Latest income
£1,325,960
Latest expenditure
£1,284,137
Gift Aid
No
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Sugar House Island, The Type Building, 1st Floor, London, E15 2TP

Website recorded by the regulator: https://www.citizensadvice.org.uk/local/waltham-forest/ (displayed as text)

02 Activities

What the charity does

The provision of a generalist advice and specialist Welfare Benefits , Debt and Immigration casework services to the residents of the London Borough Waltham Forest.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
28 January 2026
Date Accounts Received
28 January 2026
Total Gross Income
£1,325,960
Total Gross Expenditure
£1,284,137
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
27 January 2025
Date Accounts Received
27 January 2025
Total Gross Income
£1,658,827
Total Gross Expenditure
£1,616,119
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
19 January 2024
Date Accounts Received
19 January 2024
Total Gross Income
£1,670,239
Total Gross Expenditure
£1,702,509
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
19 January 2023
Date Accounts Received
19 January 2023
Total Gross Income
£1,916,673
Total Gross Expenditure
£1,913,918
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
21 December 2021
Date Accounts Received
21 December 2021
Total Gross Income
£2,085,174
Total Gross Expenditure
£2,059,182

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 January 2026
Total Gross Income
£1,325,960
Total Gross Expenditure
£1,284,137
Grant Making Is Main Activity
No
Count Govt Contracts
1
Count Govt Grants
£2
Income From Government Contracts
437750
Income From Government Grants
£215,463
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
11
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Total Gross Income
£1,658,827
Total Gross Expenditure
£1,616,119
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£9
Income From Government Contracts
0
Income From Government Grants
£807,133
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
6
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 January 2024
Total Gross Income
£1,670,239
Total Gross Expenditure
£1,702,509
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£7
Income From Government Grants
£907,910
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
13
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 January 2023
Total Gross Income
£1,916,673
Total Gross Expenditure
£1,913,918
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Grants
£673,621
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
22
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 December 2021
Total Gross Income
£2,085,174
Total Gross Expenditure
£2,059,182
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
1
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£4
Income From Government Contracts
524000
Income From Government Grants
£376,131
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
3

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
28 January 2026
Income Donations And Legacies
40
Income Other Trading Activities
0
Income Charitable Activities
1318887
Income Investments
0
Income Other
7033
Income Total Income And Endowments
1325960
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,284,137
Expenditure Other
0
Expenditure Total
1284137
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
15160
Expenditure Support Costs
361630
Expenditure Depreciation
2215
Gain Loss Investment
0
Gain Loss Pension Fund
6120
Gain Loss Revaluation Fixed Investment
4430
Gain Loss Other
0
Reserves
£388,373
Assets Total Fixed
4430
Assets Own Use
4430
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-115510
Assets Other Assets
£689,339
Assets Total Liabilities
£79,392
Assets Current Investment
0
Assets Total Assets And Liabilities
£498,867
Creditors One Year Total Current
79392
Creditors Falling Due After One Year
0
Assets Cash
£505,753
Funds Endowment
0
Funds Unrestricted
388373
Funds Restricted
110494
Funds Total
498867
Count Employees
31
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
27 January 2025
Income Donations And Legacies
629
Income Other Trading Activities
0
Income Charitable Activities
1651294
Income Investments
6499
Income Other
405
Income Total Income And Endowments
1658827
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,616,119
Expenditure Other
0
Expenditure Total
1616119
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
355704
Expenditure Depreciation
4838
Gain Loss Investment
14100
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
4838
Gain Loss Other
0
Reserves
£335,191
Assets Total Fixed
6645
Assets Own Use
6645
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-140193
Assets Other Assets
£679,369
Assets Total Liabilities
£88,777
Assets Current Investment
0
Assets Total Assets And Liabilities
£457,044
Creditors One Year Total Current
88777
Creditors Falling Due After One Year
0
Assets Cash
£652,919
Funds Endowment
0
Funds Unrestricted
335191
Funds Restricted
121853
Funds Total
457044
Count Employees
37
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
19 January 2024
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
1669587
Income Investments
652
Income Other
0
Income Total Income And Endowments
1670239
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,702,509
Expenditure Other
0
Expenditure Total
1702509
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
275832
Expenditure Depreciation
5577
Gain Loss Investment
0
Gain Loss Pension Fund
-19257
Gain Loss Revaluation Fixed Investment
5577
Gain Loss Other
0
Reserves
£321,060
Assets Total Fixed
11484
Assets Own Use
11484
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-126093
Assets Other Assets
£708,203
Assets Total Liabilities
£179,258
Assets Current Investment
0
Assets Total Assets And Liabilities
£414,336
Creditors One Year Total Current
179258
Creditors Falling Due After One Year
0
Assets Cash
£665,820
Funds Endowment
0
Funds Unrestricted
321060
Funds Restricted
93276
Funds Total
414336
Count Employees
43
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 January 2023
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
1910622
Income Investments
0
Income Other
6051
Income Total Income And Endowments
1916673
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£1,913,918
Expenditure Other
0
Expenditure Total
1913918
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
15605
Expenditure Support Costs
270327
Expenditure Depreciation
0
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£318,118
Assets Total Fixed
17061
Assets Own Use
17061
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-145350
Assets Other Assets
£792,040
Assets Total Liabilities
£217,145
Assets Current Investment
0
Assets Total Assets And Liabilities
£446,606
Creditors One Year Total Current
217145
Creditors Falling Due After One Year
0
Assets Cash
£478,158
Funds Endowment
0
Funds Unrestricted
335179
Funds Restricted
111427
Funds Total
446606
Count Employees
50
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
21 December 2021
Income Donations And Legacies
0
Income Other Trading Activities
0
Income Charitable Activities
2078622
Income Investments
552
Income Other
6000
Income Total Income And Endowments
2085174
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,059,182
Expenditure Other
0
Expenditure Total
2059182
Expenditure Investment Management
0
Expenditure Grants Institution
49696
Expenditure Governance
14306
Expenditure Support Costs
252512
Expenditure Depreciation
5116
Gain Loss Investment
0
Gain Loss Pension Fund
-21568
Gain Loss Revaluation Fixed Investment
12989
Gain Loss Other
0
Reserves
£399,431
Assets Total Fixed
12989
Assets Own Use
12989
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-153044
Assets Other Assets
£803,041
Assets Total Liabilities
£219,135
Assets Current Investment
0
Assets Total Assets And Liabilities
£443,851
Creditors One Year Total Current
219135
Creditors Falling Due After One Year
0
Assets Cash
£696,660
Funds Endowment
0
Funds Unrestricted
399431
Funds Restricted
44420
Funds Total
443851
Count Employees
53
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Region
Geographic Area Description
Throughout London
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
115
Classification Type
What
Classification Description
Human Rights/religious Or Racial Harmony/equality Or Diversity
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
103
Classification Type
What
Classification Description
The Advancement Of Health Or Saving Of Lives
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
102
Classification Type
What
Classification Description
Education/training

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE WALTHAM FOREST LTD
Charity Event Order
1
Event Type
Standard registration
Date Of Event
1999-06-02T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 18/01/1999AS AMENDED ON 10/2/2002 & 16/05/2006NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 19/09/2013AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 04 MAR 2017AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 26 SEP 2022
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN WALTHAM FOREST AND SURROUNDING AREAS
Area Of Benefit
THE GREATER LONDON AREA, PRINCIPALLY, BUT NOT EXCLUSIVELY, IN THE LONDON BOROUGH OF WALTHAM FOREST

10 Official extract

Charity Other Names

Charity Name Id
484111
Charity Name Type
Working name
Charity Name
LEYTONSTONE CAB
Charity Name Id
484114
Charity Name Type
Previous name
Charity Name
WALTHAM FOREST CAB
Charity Name Id
484117
Charity Name Type
Previous name
Charity Name
WALTHAM FOREST CITIZENS ADVICE BUREAU SERVICE
Charity Name Id
484106
Charity Name Type
Working name
Charity Name
EAST LONDON FINANCIAL INCUSION UNIT
Charity Name Id
484121
Charity Name Type
Working name
Charity Name
WALTHAMSTOW CAB

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Conflicting interests
Policy Name
Complaints policy and procedures
Policy Name
Investment
Policy Name
Serious incident reporting policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Safeguarding policy and procedures
Policy Name
Paying staff
Policy Name
Volunteer management
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Bullying and harassment policy and procedures
Policy Name
Risk management
Policy Name
Social media policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints handling