01 Identity
Registration and reporting
- Registration status
- Registered
- Reporting status
- Submission Received
- Charity type
- Charitable company
- Registered
- 20 August 1999
- Removed
- Not supplied
- Company number supplied
- 03783205
- Financial period
- 1 April 2024 – 31 March 2025
- Latest income
- £1,009,051
- Latest expenditure
- £1,189,577
- Gift Aid
- Yes
- Owns or uses land
- No
- In administration
- No
- Insolvent
- No
- CIO
- No
Public contact address: Henderson Business Centre, 51 Ivy Road, Norwich, NR5 8BF
Website recorded by the regulator: www.ageuk.org.uk/norfolk (displayed as text)
02 Activities
What the charity does
Our mission is to support older people in Norfolk to enjoy the opportunities and meet the challenges of later life.Our vision is to ensure that older people live well in Norfolk
03 Official extract
Charity Annual Return History
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Cycle Reference
- AR25
- Reporting Due Date
- 31 January 2026
- Date Annual Return Received
- 7 January 2026
- Date Accounts Received
- 7 January 2026
- Total Gross Income
- £1,009,051
- Total Gross Expenditure
- £1,189,577
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Cycle Reference
- AR24
- Reporting Due Date
- 31 January 2025
- Date Annual Return Received
- 13 January 2025
- Date Accounts Received
- 13 January 2025
- Total Gross Income
- £1,438,195
- Total Gross Expenditure
- £1,274,445
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Cycle Reference
- AR23
- Reporting Due Date
- 31 January 2024
- Date Annual Return Received
- 21 December 2023
- Date Accounts Received
- 21 December 2023
- Total Gross Income
- £1,478,431
- Total Gross Expenditure
- £1,192,686
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Cycle Reference
- AR22
- Reporting Due Date
- 31 January 2023
- Date Annual Return Received
- 22 December 2022
- Date Accounts Received
- 22 December 2022
- Total Gross Income
- £742,490
- Total Gross Expenditure
- £878,318
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Cycle Reference
- AR21
- Reporting Due Date
- 31 January 2022
- Date Annual Return Received
- 27 October 2021
- Date Accounts Received
- 27 October 2021
- Total Gross Income
- £1,200,104
- Total Gross Expenditure
- £887,863
04 Official extract
Charity Annual Return Parta
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 7 January 2026
- Total Gross Income
- £1,009,051
- Total Gross Expenditure
- £1,189,577
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 3
- Count Govt Grants
- £1
- Income From Government Contracts
- 502785
- Income From Government Grants
- £55,081
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 189
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 13 January 2025
- Total Gross Income
- £1,438,195
- Total Gross Expenditure
- £1,274,445
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 3
- Count Govt Grants
- £5
- Income From Government Contracts
- 474771
- Income From Government Grants
- £135,866
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 180
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 21 December 2023
- Total Gross Income
- £1,478,431
- Total Gross Expenditure
- £1,192,686
- Grant Making Is Main Activity
- No
- Count Govt Contracts
- 2
- Count Govt Grants
- £0
- Income From Government Contracts
- 448544
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Payments Acting As Trustee
- No
- Trustee Receives Payments Services
- No
- Trustee Receives Other Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 257
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 December 2022
- Total Gross Income
- £742,490
- Total Gross Expenditure
- £878,318
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Grant Making Is Main Activity
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 4
- Charity Receives Govt Funding Grants
- Yes
- Count Govt Grants
- £3
- Income From Government Contracts
- 341998
- Income From Government Grants
- £97,740
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 0
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 27 October 2021
- Total Gross Income
- £1,200,104
- Total Gross Expenditure
- £887,863
- Charity Raises Funds From Public
- Yes
- Charity Professional Fundraiser
- No
- Charity Commercial Participator
- No
- Grant Making Is Main Activity
- No
- Charity Receives Govt Funding Contracts
- Yes
- Count Govt Contracts
- 2
- Charity Receives Govt Funding Grants
- No
- Income From Government Contracts
- 278732
- Charity Has Trading Subsidiary
- No
- Does Trustee Receive Any Benefit
- No
- Trustee Resigned Employment
- No
- Employees Salary Over 60k
- No
- Count Volunteers
- 511
05 Official extract
Charity Annual Return Partb
- Latest Fin Period Submitted Ind
- Yes
- Fin Period Order Number
- 1
- Ar Cycle Reference
- AR25
- Fin Period Start Date
- 1 April 2024
- Fin Period End Date
- 31 March 2025
- Ar Due Date
- 31 January 2026
- Ar Received Date
- 7 January 2026
- Income Donations And Legacies
- 275227
- Income Other Trading Activities
- 5994
- Income Charitable Activities
- 712228
- Income Investments
- 15602
- Income Other
- 0
- Income Total Income And Endowments
- 1009051
- Income Legacies
- 242796
- Income Endowments
- 0
- Expenditure Raising Funds
- £0
- Expenditure Charitable Expenditure
- £1,189,577
- Expenditure Other
- 0
- Expenditure Total
- 1189577
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 19481
- Expenditure Support Costs
- 164166
- Expenditure Depreciation
- 7517
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £810,313
- Assets Total Fixed
- 19268
- Assets Own Use
- 19268
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £993,692
- Assets Total Liabilities
- £176,008
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £836,952
- Creditors One Year Total Current
- 136990
- Creditors Falling Due After One Year
- 39018
- Assets Cash
- £775,146
- Funds Endowment
- 0
- Funds Unrestricted
- 790563
- Funds Restricted
- 46389
- Funds Total
- 836952
- Count Employees
- 36
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 2
- Ar Cycle Reference
- AR24
- Fin Period Start Date
- 1 April 2023
- Fin Period End Date
- 31 March 2024
- Ar Due Date
- 31 January 2025
- Ar Received Date
- 13 January 2025
- Income Donations And Legacies
- 498798
- Income Other Trading Activities
- 158414
- Income Charitable Activities
- 773285
- Income Investments
- 7698
- Income Other
- 0
- Income Total Income And Endowments
- 1438195
- Income Legacies
- 456287
- Income Endowments
- 0
- Expenditure Raising Funds
- £196,154
- Expenditure Charitable Expenditure
- £1,078,291
- Expenditure Other
- 0
- Expenditure Total
- 1274445
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 10560
- Expenditure Support Costs
- 153362
- Expenditure Depreciation
- 7057
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £933,644
- Assets Total Fixed
- 14060
- Assets Own Use
- 14060
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £1,168,788
- Assets Total Liabilities
- £165,370
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £1,017,478
- Creditors One Year Total Current
- 101663
- Creditors Falling Due After One Year
- 63707
- Assets Cash
- £556,305
- Funds Endowment
- 0
- Funds Unrestricted
- 883997
- Funds Restricted
- 133481
- Funds Total
- 1017478
- Count Employees
- 41
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 3
- Ar Cycle Reference
- AR23
- Fin Period Start Date
- 1 April 2022
- Fin Period End Date
- 31 March 2023
- Ar Due Date
- 31 January 2024
- Ar Received Date
- 21 December 2023
- Income Donations And Legacies
- 519577
- Income Other Trading Activities
- 201895
- Income Charitable Activities
- 754122
- Income Investments
- 2837
- Income Other
- 0
- Income Total Income And Endowments
- 1478431
- Income Legacies
- 0
- Income Endowments
- 0
- Expenditure Raising Funds
- £1,080
- Expenditure Charitable Expenditure
- £1,191,606
- Expenditure Other
- 0
- Expenditure Total
- 1192686
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 173793
- Expenditure Support Costs
- 248620
- Expenditure Depreciation
- 9802
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £810,925
- Assets Total Fixed
- 21386
- Assets Own Use
- 21386
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £1,075,317
- Assets Total Liabilities
- £242,975
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £853,728
- Creditors One Year Total Current
- 153763
- Creditors Falling Due After One Year
- 89212
- Assets Cash
- £565,073
- Funds Endowment
- 0
- Funds Unrestricted
- 110629
- Funds Restricted
- 743099
- Funds Total
- 853728
- Count Employees
- 49
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 4
- Ar Cycle Reference
- AR22
- Fin Period Start Date
- 1 April 2021
- Fin Period End Date
- 31 March 2022
- Ar Due Date
- 31 January 2023
- Ar Received Date
- 22 December 2022
- Income Donations And Legacies
- 45197
- Income Other Trading Activities
- 207769
- Income Charitable Activities
- 474339
- Income Investments
- 3685
- Income Other
- 11500
- Income Total Income And Endowments
- 742490
- Income Legacies
- 2339
- Income Endowments
- 0
- Expenditure Raising Funds
- £208,096
- Expenditure Charitable Expenditure
- £670,222
- Expenditure Other
- 0
- Expenditure Total
- 878318
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 9582
- Expenditure Support Costs
- 224558
- Expenditure Depreciation
- 9586
- Gain Loss Investment
- 0
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £438,689
- Assets Total Fixed
- 24115
- Assets Own Use
- 24115
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £768,537
- Assets Total Liabilities
- £224,669
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £567,983
- Creditors One Year Total Current
- 109110
- Creditors Falling Due After One Year
- 115559
- Assets Cash
- £564,533
- Funds Endowment
- 0
- Funds Unrestricted
- 463804
- Funds Restricted
- 104179
- Funds Total
- 567983
- Count Employees
- 37
- Charity Only Accounts
- Yes
- Latest Fin Period Submitted Ind
- No
- Fin Period Order Number
- 5
- Ar Cycle Reference
- AR21
- Fin Period Start Date
- 1 April 2020
- Fin Period End Date
- 31 March 2021
- Ar Due Date
- 31 January 2022
- Ar Received Date
- 27 October 2021
- Income Donations And Legacies
- 298106
- Income Other Trading Activities
- 160219
- Income Charitable Activities
- 692459
- Income Investments
- 128
- Income Other
- 49192
- Income Total Income And Endowments
- 1200104
- Income Legacies
- 256582
- Income Endowments
- 0
- Expenditure Raising Funds
- £234,149
- Expenditure Charitable Expenditure
- £653,714
- Expenditure Other
- 0
- Expenditure Total
- 887863
- Expenditure Investment Management
- 0
- Expenditure Grants Institution
- 0
- Expenditure Governance
- 1588
- Expenditure Support Costs
- 224088
- Expenditure Depreciation
- 9184
- Gain Loss Investment
- -4
- Gain Loss Pension Fund
- 0
- Gain Loss Revaluation Fixed Investment
- 0
- Gain Loss Other
- 0
- Reserves
- £568,404
- Assets Total Fixed
- 21621
- Assets Own Use
- 21621
- Assets Long Term Investment
- 0
- Defined Benefit Pension Scheme
- 0
- Assets Other Assets
- £946,464
- Assets Total Liabilities
- £264,274
- Assets Current Investment
- 0
- Assets Total Assets And Liabilities
- £703,811
- Creditors One Year Total Current
- 121500
- Creditors Falling Due After One Year
- 142774
- Assets Cash
- £704,133
- Funds Endowment
- 0
- Funds Unrestricted
- 569404
- Funds Restricted
- 134407
- Funds Total
- 703811
- Count Employees
- 36
- Charity Only Accounts
- Yes
06 Official extract
Charity Area Of Operation
- Geographic Area Type
- Local Authority
- Geographic Area Description
- Norfolk
- Welsh Ind
- No
07 Official extract
Charity Classification
- Classification Code
- 306
- Classification Type
- How
- Classification Description
- Provides Services
- Classification Code
- 104
- Classification Type
- What
- Classification Description
- Disability
- Classification Code
- 105
- Classification Type
- What
- Classification Description
- The Prevention Or Relief Of Poverty
- Classification Code
- 113
- Classification Type
- What
- Classification Description
- Economic/community Development/employment
- Classification Code
- 301
- Classification Type
- How
- Classification Description
- Makes Grants To Individuals
- Classification Code
- 103
- Classification Type
- What
- Classification Description
- The Advancement Of Health Or Saving Of Lives
- Classification Code
- 205
- Classification Type
- Who
- Classification Description
- Other Charities Or Voluntary Bodies
- Classification Code
- 307
- Classification Type
- How
- Classification Description
- Provides Advocacy/advice/information
- Classification Code
- 202
- Classification Type
- Who
- Classification Description
- Elderly/old People
- Classification Code
- 102
- Classification Type
- What
- Classification Description
- Education/training
- Classification Code
- 308
- Classification Type
- How
- Classification Description
- Sponsors Or Undertakes Research
08 Official extract
Charity Event History
- Charity Name
- AGE CONCERN NORFOLK
- Charity Event Order
- 1
- Event Type
- Standard registration
- Date Of Event
- 1999-08-20T00:00:00
09 Official extract
Charity Governing Document
- Governing Document Description
- MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 7 JUNE 1999 AS AMENDED BY SPECIAL RESOLUTIONS 25 APRIL 2006 AND 21 JULY 2009. as amended on 24 Jan 2019 as amended on 28 Jan 2020 as amended on 28 Jan 2020 as amended on 28 Jan 2020 as amended on 20 May 2025
- Charitable Objects
- The object for which the Charity is established is: - To promote the relief of older people in any manner which now or hereafter may be deemed by law to be charitable in and around the county of Norfolk.
- Area Of Benefit
- COUNTY OF NORFOLK
10 Official extract
Charity Other Names
- Charity Name Id
- 495495
- Charity Name Type
- Working name
- Charity Name
- AGE UK NORFOLK
- Charity Name Id
- 495499
- Charity Name Type
- Working name
- Charity Name
- NORFOLK COUNCIL ON AGEING
11 Official extract
Charity Policy
- Policy Name
- Trustee conflicts of interest policy and procedures
- Policy Name
- Safeguarding policy and procedures
- Policy Name
- Volunteer management
- Policy Name
- Conflicting interests
- Policy Name
- Risk management
- Policy Name
- Investing charity funds policy and procedures
- Policy Name
- Complaints handling
- Policy Name
- Bullying and harassment policy and procedures
- Policy Name
- Internal charity financial controls policy and procedures
- Policy Name
- Campaigns and political activity policy and procedures
- Policy Name
- Financial reserves policy and procedures
- Policy Name
- Serious incident reporting policy and procedures
- Policy Name
- Social media policy and procedures
- Policy Name
- Paying staff
- Policy Name
- Internal risk management policy and procedures
- Policy Name
- Safeguarding vulnerable beneficiaries
- Policy Name
- Complaints policy and procedures
- Policy Name
- Trustee expenses policy and procedures