BENEFIT ADVICE SHOP — Charity Commission profile

01 Identity

Registration and reporting

Registration status: Registered
Reporting status: Submission Received
Charity type: Charitable company
Registered: 2 April 2001
Removed: Not supplied
Company number supplied: 03828857
Financial period: 1 April 2024 – 31 March 2025
Latest income: £130,587
Latest expenditure: £118,202
Gift Aid: No
Owns or uses land: No
In administration: No
Insolvent: No
CIO: No

Public contact address: 19 Bedford Street, Rhyl, LL18 1SY

Website recorded by the regulator: www.benefitsadviceshop.co.uk (displayed as text)

02 Activities

What the charity does

The Benefit Advice Shop is an independent, specialist Welfare Rights charity that provides free, impartial, advice, assistance, advocacy and representation on all Welfare Benefits and Social Security Law. People can access our full range of services by telephone, by appointment, open door drop in and through our community outreaches.

03 Official extract

Charity Annual Return History

Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Cycle Reference: AR25
Reporting Due Date: 31 January 2026
Date Annual Return Received: 18 December 2025
Date Accounts Received: 18 December 2025
Total Gross Income: £130,587
Total Gross Expenditure: £118,202

Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Cycle Reference: AR24
Reporting Due Date: 31 January 2025
Date Annual Return Received: 23 September 2024
Date Accounts Received: 23 September 2024
Total Gross Income: £152,718
Total Gross Expenditure: £106,327

Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Cycle Reference: AR23
Reporting Due Date: 31 January 2024
Date Annual Return Received: 8 January 2024
Date Accounts Received: 8 January 2024
Total Gross Income: £110,409
Total Gross Expenditure: £124,221

Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Cycle Reference: AR22
Reporting Due Date: 31 January 2023
Date Annual Return Received: 17 March 2023
Date Accounts Received: 17 March 2023
Total Gross Income: £141,664
Total Gross Expenditure: £120,869

Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Cycle Reference: AR21
Reporting Due Date: 31 January 2022
Date Annual Return Received: 27 January 2022
Date Accounts Received: 27 January 2022
Total Gross Income: £130,555
Total Gross Expenditure: £117,834

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind: Yes
Fin Period Order Number: 1
Ar Cycle Reference: AR25
Fin Period Start Date: 1 April 2024
Fin Period End Date: 31 March 2025
Ar Due Date: 31 January 2026
Ar Received Date: 18 December 2025
Total Gross Income: £130,587
Total Gross Expenditure: £118,202
Grant Making Is Main Activity: Yes
Count Govt Contracts: 0
Count Govt Grants: £7
Income From Government Grants: £31,198
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 3

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 2
Ar Cycle Reference: AR24
Fin Period Start Date: 1 April 2023
Fin Period End Date: 31 March 2024
Ar Due Date: 31 January 2025
Ar Received Date: 23 September 2024
Total Gross Income: £152,718
Total Gross Expenditure: £106,327
Grant Making Is Main Activity: Yes
Count Govt Contracts: 6
Count Govt Grants: £6
Income From Government Contracts: 28638
Income From Government Grants: £28,638
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 3

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 3
Ar Cycle Reference: AR23
Fin Period Start Date: 1 April 2022
Fin Period End Date: 31 March 2023
Ar Due Date: 31 January 2024
Ar Received Date: 8 January 2024
Total Gross Income: £110,409
Total Gross Expenditure: £124,221
Grant Making Is Main Activity: Yes
Count Govt Contracts: 6
Count Govt Grants: £6
Income From Government Contracts: 27875
Income From Government Grants: £27,875
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Payments Acting As Trustee: No
Trustee Receives Payments Services: No
Trustee Receives Other Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 1

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 4
Ar Cycle Reference: AR22
Fin Period Start Date: 1 April 2021
Fin Period End Date: 31 March 2022
Ar Due Date: 31 January 2023
Ar Received Date: 17 March 2023
Total Gross Income: £141,664
Total Gross Expenditure: £120,869
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: Yes
Count Govt Contracts: 6
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £6
Income From Government Contracts: 19850
Income From Government Grants: £19,850
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 1

Latest Fin Period Submitted Ind: No
Fin Period Order Number: 5
Ar Cycle Reference: AR21
Fin Period Start Date: 1 April 2020
Fin Period End Date: 31 March 2021
Ar Due Date: 31 January 2022
Ar Received Date: 27 January 2022
Total Gross Income: £130,555
Total Gross Expenditure: £117,834
Charity Raises Funds From Public: No
Charity Receives Govt Funding Contracts: No
Charity Receives Govt Funding Grants: Yes
Count Govt Grants: £5
Income From Government Grants: £19,800
Charity Has Trading Subsidiary: No
Does Trustee Receive Any Benefit: No
Trustee Resigned Employment: No
Employees Salary Over 60k: No
Count Volunteers: 1

05 Official extract

Charity Area Of Operation

Geographic Area Type: Local Authority
Geographic Area Description: Flintshire
Welsh Ind: Yes

Geographic Area Type: Local Authority
Geographic Area Description: Conwy
Welsh Ind: Yes

Geographic Area Type: Local Authority
Geographic Area Description: Denbighshire
Welsh Ind: Yes

06 Official extract

Charity Classification

Classification Code: 105
Classification Type: What
Classification Description: The Prevention Or Relief Of Poverty

Classification Code: 307
Classification Type: How
Classification Description: Provides Advocacy/advice/information

Classification Code: 207
Classification Type: Who
Classification Description: The General Public/mankind

07 Official extract

Charity Event History

Charity Name: BENEFIT ADVICE SHOP
Charity Event Order: 1
Event Type: Standard registration
Date Of Event: 2001-04-02T00:00:00

08 Official extract

Charity Governing Document

Governing Document Description: MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 20 AUGUST 1999
Charitable Objects: 1) TO RELIEVE POOR PERSONS RESIDING IN NORTH WALES, BY THE PROVISION OF LEGAL , INCOME AND SOCIAL RIGHTS ADVICE, AND AID WHICH THEY COULD NOT OTHERWISE OBTAIN THROUGH LACK OF MEANS.2) TO ADVANCE THE EDUCATION OF THE PUBLIC IN CHANGES IN THE BENEFIT SYSTEM, BY PUBLISHING SUCH CHANGES AND PROPOSED CHANGES
Area Of Benefit: NORTH WALES

09 Official extract

Charity Policy

Policy Name: Safeguarding policy and procedures

Policy Name: Conflicting interests

Policy Name: Trustee expenses policy and procedures

Policy Name: Safeguarding vulnerable beneficiaries

Policy Name: Complaints handling

Policy Name: Bullying and harassment policy and procedures

Policy Name: Internal risk management policy and procedures

Policy Name: Volunteer management

Policy Name: Complaints policy and procedures

Policy Name: Paying staff

Policy Name: Risk management

Policy Name: Social media policy and procedures

Policy Name: Financial reserves policy and procedures

Policy Name: Serious incident reporting policy and procedures