CCEW Charity Commission profile

EAST END CITIZENS' ADVICE BUREAUX

Registered charity 1082193 · organisation 3974651

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
30 August 2000
Removed
Not supplied
Company number supplied
03324794
Financial period
1 April 2025 – 31 March 2026
Latest income
£2,328,882
Latest expenditure
£2,364,347
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: 300 Mare Street, London, E8 1HE

Website recorded by the regulator: www.eastendcab.org.uk (displayed as text)

02 Activities

What the charity does

Provision of information, advice and advocacy services.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Cycle Reference
AR26
Reporting Due Date
31 January 2027
Date Annual Return Received
4 August 2026
Date Accounts Received
4 August 2026
Total Gross Income
£2,328,882
Total Gross Expenditure
£2,364,347
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
5 August 2025
Date Accounts Received
5 August 2025
Total Gross Income
£2,182,578
Total Gross Expenditure
£2,068,213
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
2 August 2024
Date Accounts Received
2 August 2024
Total Gross Income
£2,110,398
Total Gross Expenditure
£2,142,350
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
29 January 2024
Date Accounts Received
29 January 2024
Total Gross Income
£2,322,662
Total Gross Expenditure
£2,534,882
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
21 September 2022
Date Accounts Received
21 September 2022
Total Gross Income
£3,113,190
Total Gross Expenditure
£2,887,997

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
4 August 2026
Total Gross Income
£2,328,882
Total Gross Expenditure
£2,364,347
Grant Making Is Main Activity
No
Count Govt Contracts
8
Count Govt Grants
£12
Income From Government Contracts
159535
Income From Government Grants
£1,442,910
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 80001 90000
1
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
5 August 2025
Total Gross Income
£2,182,578
Total Gross Expenditure
£2,068,213
Grant Making Is Main Activity
No
Count Govt Contracts
8
Count Govt Grants
£10
Income From Government Contracts
145266
Income From Government Grants
£1,343,097
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
100
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
2 August 2024
Total Gross Income
£2,110,398
Total Gross Expenditure
£2,142,350
Grant Making Is Main Activity
No
Count Govt Contracts
9
Count Govt Grants
£10
Income From Government Contracts
162060
Income From Government Grants
£1,331,044
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
100
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
29 January 2024
Total Gross Income
£2,322,662
Total Gross Expenditure
£2,534,882
Grant Making Is Main Activity
No
Count Govt Contracts
10
Count Govt Grants
£15
Income From Government Contracts
161227
Income From Government Grants
£1,655,172
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
100
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
21 September 2022
Total Gross Income
£3,113,190
Total Gross Expenditure
£2,887,997
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
Yes
Count Govt Contracts
9
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£15
Income From Government Contracts
143317
Income From Government Grants
£1,746,194
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
Yes
Count Salary Band 60001 70000
1
Count Volunteers
100

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
4 August 2026
Income Donations And Legacies
23694
Income Other Trading Activities
0
Income Charitable Activities
2285474
Income Investments
19714
Income Other
0
Income Total Income And Endowments
2328882
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,364,347
Expenditure Other
0
Expenditure Total
2364347
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16528
Expenditure Support Costs
220537
Expenditure Depreciation
570
Gain Loss Investment
0
Gain Loss Pension Fund
12509
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£520,652
Assets Total Fixed
1121
Assets Own Use
1121
Assets Long Term Investment
0
Defined Benefit Pension Scheme
308753
Assets Other Assets
£1,504,251
Assets Total Liabilities
£347,605
Assets Current Investment
0
Assets Total Assets And Liabilities
£849,014
Creditors One Year Total Current
347605
Creditors Falling Due After One Year
0
Assets Cash
£1,274,008
Funds Endowment
0
Funds Unrestricted
521521
Funds Restricted
327493
Funds Total
849014
Count Employees
39
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
5 August 2025
Income Donations And Legacies
29301
Income Other Trading Activities
0
Income Charitable Activities
2132239
Income Investments
21038
Income Other
0
Income Total Income And Endowments
2182578
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,068,213
Expenditure Other
0
Expenditure Total
2068213
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16339
Expenditure Support Costs
265812
Expenditure Depreciation
483
Gain Loss Investment
0
Gain Loss Pension Fund
23494
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£574,138
Assets Total Fixed
1691
Assets Own Use
1691
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-302361
Assets Other Assets
£1,525,375
Assets Total Liabilities
£327,717
Assets Current Investment
0
Assets Total Assets And Liabilities
£896,988
Creditors One Year Total Current
327717
Creditors Falling Due After One Year
0
Assets Cash
£1,305,328
Funds Endowment
0
Funds Unrestricted
575441
Funds Restricted
321547
Funds Total
896988
Count Employees
34
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
2 August 2024
Income Donations And Legacies
45607
Income Other Trading Activities
0
Income Charitable Activities
2056978
Income Investments
7813
Income Other
0
Income Total Income And Endowments
2110398
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,142,350
Expenditure Other
0
Expenditure Total
2142350
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
15999
Expenditure Support Costs
265531
Expenditure Depreciation
1287
Gain Loss Investment
0
Gain Loss Pension Fund
-48272
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£536,248
Assets Total Fixed
872
Assets Own Use
872
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-332483
Assets Other Assets
£1,395,251
Assets Total Liabilities
£304,511
Assets Current Investment
0
Assets Total Assets And Liabilities
£759,129
Creditors One Year Total Current
304511
Creditors Falling Due After One Year
0
Assets Cash
£1,253,659
Funds Endowment
0
Funds Unrestricted
536249
Funds Restricted
222880
Funds Total
759129
Count Employees
33
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
29 January 2024
Income Donations And Legacies
75562
Income Other Trading Activities
0
Income Charitable Activities
2246420
Income Investments
680
Income Other
0
Income Total Income And Endowments
2322662
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,534,882
Expenditure Other
0
Expenditure Total
2534882
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
16790
Expenditure Support Costs
257551
Expenditure Depreciation
1667
Gain Loss Investment
0
Gain Loss Pension Fund
45558
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£539,980
Assets Total Fixed
2159
Assets Own Use
2159
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-298995
Assets Other Assets
£1,426,896
Assets Total Liabilities
£290,707
Assets Current Investment
0
Assets Total Assets And Liabilities
£839,353
Creditors One Year Total Current
290707
Creditors Falling Due After One Year
0
Assets Cash
£1,242,793
Funds Endowment
0
Funds Unrestricted
540439
Funds Restricted
298914
Funds Total
839353
Count Employees
37
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
21 September 2022
Income Donations And Legacies
111944
Income Other Trading Activities
0
Income Charitable Activities
3001215
Income Investments
31
Income Other
0
Income Total Income And Endowments
3113190
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£2,887,997
Expenditure Other
0
Expenditure Total
2887997
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
14417
Expenditure Support Costs
252182
Expenditure Depreciation
1667
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£484,352
Assets Total Fixed
3826
Assets Own Use
3826
Assets Long Term Investment
0
Defined Benefit Pension Scheme
-365729
Assets Other Assets
£1,797,552
Assets Total Liabilities
£429,634
Assets Current Investment
0
Assets Total Assets And Liabilities
£1,006,015
Creditors One Year Total Current
429634
Creditors Falling Due After One Year
0
Assets Cash
£1,618,547
Funds Endowment
0
Funds Unrestricted
484352
Funds Restricted
521663
Funds Total
1006015
Count Employees
55
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Tower Hamlets
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Greater London
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Hackney
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Greater London
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Newham
Parent Geographic Area Type
Metropolitan Counties
Parent Geographic Area Description
Greater London
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty

08 Official extract

Charity Event History

Charity Name
EAST END CITIZENS' ADVICE BUREAUX
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2000-08-30T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 26/02/1997AS AMENDED BY SPECIAL RESOLUTION(S) DATED 22/04/2004AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 03/04/2014
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN GREATER LONDON AND SURROUNDING AREAS.
Area Of Benefit
GREATER LONDON

10 Official extract

Charity Other Names

Charity Name Id
438907
Charity Name Type
Previous name
Charity Name
HACKNEY CITIZENS ADVICE BUREAUX

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Complaints policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints handling
Policy Name
Volunteer management
Policy Name
Conflicting interests
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Paying staff
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Risk management
Policy Name
Engaging external speakers at charity events policy and procedures
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Bullying and harassment policy and procedures