BritDB

CCEW Charity Commission profile

CITIZENS ADVICE IN NORTH & WEST KENT

Registered charity 1082979 · organisation 3975085

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
23 October 2000
Removed
Not supplied
Company number supplied
03960538
Financial period
1 April 2024 – 31 March 2025
Latest income
£2,137,017
Latest expenditure
£2,378,286
Gift Aid
Yes
Owns or uses land
No
In administration
No
Insolvent
No
CIO
No

Public contact address: Tonbridge Castle, Castle Street, Tonbridge, TN9 1BG

Website recorded by the regulator: www.citizensadvice.org.uk (displayed as text)

02 Activities

What the charity does

Advice, information and support to members of our local communities on a range of issues, including debt, benefits, employment, housing and relationships. Also exercise a responsible and confidential influence on social policies locally and nationally.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
21 January 2026
Date Accounts Received
21 January 2026
Total Gross Income
£2,137,017
Total Gross Expenditure
£2,378,286
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
15 January 2025
Date Accounts Received
15 January 2025
Total Gross Income
£2,070,300
Total Gross Expenditure
£2,042,142
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
18 December 2023
Date Accounts Received
18 December 2023
Total Gross Income
£2,019,027
Total Gross Expenditure
£1,796,160
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
16 January 2023
Date Accounts Received
16 January 2023
Total Gross Income
£1,411,549
Total Gross Expenditure
£1,503,606
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Cycle Reference
AR21
Reporting Due Date
31 January 2022
Date Annual Return Received
15 December 2021
Date Accounts Received
15 December 2021
Total Gross Income
£1,158,690
Total Gross Expenditure
£1,145,670

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
21 January 2026
Total Gross Income
£2,137,017
Total Gross Expenditure
£2,378,286
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£19
Income From Government Grants
£924,290
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
65
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
15 January 2025
Total Gross Income
£2,070,300
Total Gross Expenditure
£2,042,142
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£19
Income From Government Grants
£1,102,513
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
88
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
18 December 2023
Total Gross Income
£2,019,027
Total Gross Expenditure
£1,796,160
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£21
Income From Government Grants
£923,207
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
88
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
16 January 2023
Total Gross Income
£1,411,549
Total Gross Expenditure
£1,503,606
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£15
Income From Government Grants
£712,621
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
70
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
15 December 2021
Total Gross Income
£1,158,690
Total Gross Expenditure
£1,145,670
Charity Raises Funds From Public
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£10
Income From Government Grants
£435,437
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
21 January 2026
Income Donations And Legacies
952632
Income Other Trading Activities
40809
Income Charitable Activities
1116111
Income Investments
27465
Income Other
0
Income Total Income And Endowments
2137017
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£68,007
Expenditure Charitable Expenditure
£2,310,279
Expenditure Other
0
Expenditure Total
2378286
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
18770
Expenditure Support Costs
507091
Expenditure Depreciation
10033
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£483,836
Assets Total Fixed
21703
Assets Own Use
21703
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£750,891
Assets Total Liabilities
£213,546
Assets Current Investment
0
Assets Total Assets And Liabilities
£559,048
Creditors One Year Total Current
213546
Creditors Falling Due After One Year
0
Assets Cash
£278,861
Funds Endowment
0
Funds Unrestricted
505539
Funds Restricted
53509
Funds Total
559048
Count Employees
69
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
15 January 2025
Income Donations And Legacies
1005639
Income Other Trading Activities
17138
Income Charitable Activities
1016189
Income Investments
31334
Income Other
0
Income Total Income And Endowments
2070300
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£32,009
Expenditure Charitable Expenditure
£2,010,133
Expenditure Other
0
Expenditure Total
2042142
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
512245
Expenditure Depreciation
11901
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£646,711
Assets Total Fixed
31736
Assets Own Use
31736
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£1,117,267
Assets Total Liabilities
£348,686
Assets Current Investment
0
Assets Total Assets And Liabilities
£800,317
Creditors One Year Total Current
348686
Creditors Falling Due After One Year
0
Assets Cash
£962,792
Funds Endowment
0
Funds Unrestricted
153606
Funds Restricted
646711
Funds Total
800317
Count Employees
67
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
18 December 2023
Income Donations And Legacies
887433
Income Other Trading Activities
13453
Income Charitable Activities
862285
Income Investments
7208
Income Other
248648
Income Total Income And Endowments
2019027
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£66,675
Expenditure Charitable Expenditure
£1,729,485
Expenditure Other
0
Expenditure Total
1796160
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
0
Expenditure Support Costs
503508
Expenditure Depreciation
46810
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£545,452
Assets Total Fixed
20170
Assets Own Use
20170
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£964,564
Assets Total Liabilities
£212,575
Assets Current Investment
0
Assets Total Assets And Liabilities
£772,159
Creditors One Year Total Current
193192
Creditors Falling Due After One Year
19383
Assets Cash
£842,423
Funds Endowment
0
Funds Unrestricted
545452
Funds Restricted
226707
Funds Total
772159
Count Employees
61
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
16 January 2023
Income Donations And Legacies
372312
Income Other Trading Activities
18317
Income Charitable Activities
1020749
Income Investments
171
Income Other
0
Income Total Income And Endowments
1411549
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£20,677
Expenditure Charitable Expenditure
£1,482,929
Expenditure Other
0
Expenditure Total
1503606
Expenditure Investment Management
0
Expenditure Grants Institution
20022
Expenditure Governance
15790
Expenditure Support Costs
4721
Expenditure Depreciation
37437
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£490,089
Assets Total Fixed
16246
Assets Own Use
16246
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£642,259
Assets Total Liabilities
£109,213
Assets Current Investment
0
Assets Total Assets And Liabilities
£549,292
Creditors One Year Total Current
109213
Creditors Falling Due After One Year
0
Assets Cash
£557,746
Funds Endowment
0
Funds Unrestricted
490089
Funds Restricted
59203
Funds Total
549292
Count Employees
63
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR21
Fin Period Start Date
1 April 2020
Fin Period End Date
31 March 2021
Ar Due Date
31 January 2022
Ar Received Date
15 December 2021
Income Donations And Legacies
277125
Income Other Trading Activities
15282
Income Charitable Activities
865834
Income Investments
449
Income Other
0
Income Total Income And Endowments
1158690
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£58,361
Expenditure Charitable Expenditure
£1,087,309
Expenditure Other
0
Expenditure Total
1145670
Expenditure Investment Management
0
Expenditure Grants Institution
28196
Expenditure Governance
17139
Expenditure Support Costs
310913
Expenditure Depreciation
37437
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£566,745
Assets Total Fixed
53682
Assets Own Use
53682
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£645,293
Assets Total Liabilities
£57,626
Assets Current Investment
0
Assets Total Assets And Liabilities
£641,349
Creditors One Year Total Current
57626
Creditors Falling Due After One Year
0
Assets Cash
£586,764
Funds Endowment
0
Funds Unrestricted
566745
Funds Restricted
74604
Funds Total
641349
Count Employees
68
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Kent
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
104
Classification Type
What
Classification Description
Disability
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
107
Classification Type
What
Classification Description
Accommodation/housing
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
117
Classification Type
What
Classification Description
Other Charitable Purposes
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People

08 Official extract

Charity Event History

Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
4
Event Type
Asset transfer in
Date Of Event
2019-10-24T00:00:00
Reason
Amalgamated
Assoc Organisation Number
4034299
Assoc Registered Charity Number
1120649
Assoc Charity Name
DARTFORD CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
5
Event Type
Asset transfer in
Date Of Event
2020-03-27T00:00:00
Reason
Ceased to exist
Assoc Organisation Number
5016959
Assoc Registered Charity Number
1140926
Assoc Charity Name
KENT AND MEDWAY CITIZENS ADVICE
Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2015-12-12T00:00:00
Assoc Organisation Number
4026644
Assoc Registered Charity Number
1117352
Assoc Charity Name
TONBRIDGE & MALLING CITIZENS ADVICE BUREAU
Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
3
Event Type
Asset transfer in
Date Of Event
2015-12-12T00:00:00
Assoc Organisation Number
4017186
Assoc Registered Charity Number
1110484
Assoc Charity Name
SEVENOAKS AND SWANLEY CITIZENS ADVICE BUREAU LTD
Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2000-10-23T00:00:00
Charity Name
CITIZENS ADVICE IN NORTH & WEST KENT
Charity Event Order
6
Event Type
Asset transfer in
Date Of Event
2026-01-09T00:00:00
Reason
Amalgamated
Assoc Organisation Number
4000538
Assoc Registered Charity Number
1098603
Assoc Charity Name
TUNBRIDGE WELLS & DISTRICT CITIZENS ADVICE BUREAU

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES INCORPORATED 30/03/2000AS AMENDED BY CERTIFICATE OF INCORPORATION ON CHANGE OF NAME DATED 23/06/2015NOW ARTICLES ADOPTED BY SPECIAL RESOLUTION DATED 02 MAY 2017AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 05 MAY 2023
Charitable Objects
THE CHARITY’S OBJECTS (‘OBJECTS’) ARE SPECIFICALLY: TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN THE BOROUGHS OR DISTRICTS WITHIN DARTFORD, GRAVESHAM, SEVENOAKS, TONBRIDGE & MAILING AND TUNBRIDGE WELLS IN THE COUNTY OF KENT AND SURROUNDING AREAS.
Area Of Benefit
AREA OF GRAVESHAM BOROUGH COUNCIL.

10 Official extract

Charity Other Names

Charity Name Id
444189
Charity Name Type
Previous name
Charity Name
GRAVESHAM CITIZENS ADVICE BUREAU

11 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

12 Official extract

Charity Policy

Policy Name
Paying staff
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Conflicting interests
Policy Name
Bullying and harassment policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Social media policy and procedures
Policy Name
Investing charity funds policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Risk management
Policy Name
Trustee expenses policy and procedures
Policy Name
Volunteer management
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Serious incident reporting policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Complaints handling
Policy Name
Investment