CCEW Charity Commission profile

NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU

Registered charity 1086489 · organisation 3981758

01 Identity

Registration and reporting

Registration status
Registered
Reporting status
Submission Received
Charity type
Charitable company
Registered
4 May 2001
Removed
Not supplied
Company number supplied
04194542
Financial period
1 April 2025 – 31 March 2026
Latest income
£688,862
Latest expenditure
£696,382
Gift Aid
Yes
Owns or uses land
Yes
In administration
No
Insolvent
No
CIO
No

Public contact address: 49 Station Road, LETCHWORTH GARDEN CITY, Hertfordshire, SG6 3BQ

Website recorded by the regulator: www.northhertscab.org.uk (displayed as text)

02 Activities

What the charity does

Provision of a free, confidential, impartial, independent service of advice guidance and support to anyone in North Hertfordshire and South Cambridgeshire.

03 Official extract

Charity Annual Return History

Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Cycle Reference
AR26
Reporting Due Date
31 January 2027
Date Annual Return Received
6 November 2026
Date Accounts Received
6 November 2026
Total Gross Income
£688,862
Total Gross Expenditure
£696,382
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Cycle Reference
AR25
Reporting Due Date
31 January 2026
Date Annual Return Received
17 November 2025
Date Accounts Received
17 November 2025
Total Gross Income
£724,832
Total Gross Expenditure
£775,973
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Cycle Reference
AR24
Reporting Due Date
31 January 2025
Date Annual Return Received
18 December 2024
Date Accounts Received
18 December 2024
Total Gross Income
£845,566
Total Gross Expenditure
£802,893
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Cycle Reference
AR23
Reporting Due Date
31 January 2024
Date Annual Return Received
18 December 2023
Date Accounts Received
18 December 2023
Total Gross Income
£644,155
Total Gross Expenditure
£668,896
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Cycle Reference
AR22
Reporting Due Date
31 January 2023
Date Annual Return Received
19 December 2022
Date Accounts Received
19 December 2022
Total Gross Income
£639,065
Total Gross Expenditure
£620,432

04 Official extract

Charity Annual Return Parta

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
6 November 2026
Total Gross Income
£688,862
Total Gross Expenditure
£696,382
Grant Making Is Main Activity
No
Count Govt Grants
£4
Income From Government Grants
£356,356
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
60
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
17 November 2025
Total Gross Income
£724,832
Total Gross Expenditure
£775,973
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£9
Income From Government Grants
£364,239
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
18 December 2024
Total Gross Income
£845,566
Total Gross Expenditure
£802,893
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£9
Income From Government Grants
£462,472
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
18 December 2023
Total Gross Income
£644,155
Total Gross Expenditure
£668,896
Grant Making Is Main Activity
No
Count Govt Contracts
0
Count Govt Grants
£8
Income From Government Grants
£303,416
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Payments Acting As Trustee
No
Trustee Receives Payments Services
No
Trustee Receives Other Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
36
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 December 2022
Total Gross Income
£639,065
Total Gross Expenditure
£620,432
Charity Raises Funds From Public
Yes
Charity Professional Fundraiser
No
Charity Commercial Participator
No
Charity Receives Govt Funding Contracts
No
Charity Receives Govt Funding Grants
Yes
Count Govt Grants
£5
Income From Government Grants
£279,678
Charity Has Trading Subsidiary
No
Does Trustee Receive Any Benefit
No
Trustee Resigned Employment
No
Employees Salary Over 60k
No
Count Volunteers
50

05 Official extract

Charity Annual Return Partb

Latest Fin Period Submitted Ind
Yes
Fin Period Order Number
1
Ar Cycle Reference
AR26
Fin Period Start Date
1 April 2025
Fin Period End Date
31 March 2026
Ar Due Date
31 January 2027
Ar Received Date
6 November 2026
Income Donations And Legacies
24266
Income Other Trading Activities
130
Income Charitable Activities
0
Income Investments
16154
Income Other
648312
Income Total Income And Endowments
688862
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£687,200
Expenditure Other
0
Expenditure Total
687200
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
9182
Expenditure Support Costs
140432
Expenditure Depreciation
11643
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
0
Gain Loss Other
0
Reserves
£294,819
Assets Total Fixed
0
Assets Own Use
0
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£335,689
Assets Total Liabilities
£40,870
Assets Current Investment
0
Assets Total Assets And Liabilities
£294,819
Creditors One Year Total Current
40870
Creditors Falling Due After One Year
0
Assets Cash
£235,525
Funds Endowment
0
Funds Unrestricted
294819
Funds Restricted
0
Funds Total
294819
Count Employees
22
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
2
Ar Cycle Reference
AR25
Fin Period Start Date
1 April 2024
Fin Period End Date
31 March 2025
Ar Due Date
31 January 2026
Ar Received Date
17 November 2025
Income Donations And Legacies
28289
Income Other Trading Activities
331
Income Charitable Activities
685726
Income Investments
10486
Income Other
0
Income Total Income And Endowments
724832
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£775,973
Expenditure Other
0
Expenditure Total
775973
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
11377
Expenditure Support Costs
288287
Expenditure Depreciation
12702
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-12702
Gain Loss Other
0
Reserves
£302,339
Assets Total Fixed
11643
Assets Own Use
11643
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£338,899
Assets Total Liabilities
£48,203
Assets Current Investment
68332
Assets Total Assets And Liabilities
£302,339
Creditors One Year Total Current
48203
Creditors Falling Due After One Year
0
Assets Cash
£250,312
Funds Endowment
0
Funds Unrestricted
302339
Funds Restricted
0
Funds Total
302339
Count Employees
26
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
3
Ar Cycle Reference
AR24
Fin Period Start Date
1 April 2023
Fin Period End Date
31 March 2024
Ar Due Date
31 January 2025
Ar Received Date
18 December 2024
Income Donations And Legacies
20460
Income Other Trading Activities
2160
Income Charitable Activities
798340
Income Investments
24606
Income Other
0
Income Total Income And Endowments
845566
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£802,893
Expenditure Other
0
Expenditure Total
802893
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
1277
Expenditure Support Costs
288287
Expenditure Depreciation
17534
Gain Loss Investment
0
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
-17534
Gain Loss Other
0
Reserves
£353,480
Assets Total Fixed
24345
Assets Own Use
24345
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£416,497
Assets Total Liabilities
£87,362
Assets Current Investment
64057
Assets Total Assets And Liabilities
£353,480
Creditors One Year Total Current
87362
Creditors Falling Due After One Year
0
Assets Cash
£350,797
Funds Endowment
0
Funds Unrestricted
353480
Funds Restricted
0
Funds Total
353480
Count Employees
28
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
4
Ar Cycle Reference
AR23
Fin Period Start Date
1 April 2022
Fin Period End Date
31 March 2023
Ar Due Date
31 January 2024
Ar Received Date
18 December 2023
Income Donations And Legacies
16321
Income Other Trading Activities
3080
Income Charitable Activities
622194
Income Investments
2560
Income Other
0
Income Total Income And Endowments
644155
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£668,896
Expenditure Other
0
Expenditure Total
668896
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
1790
Expenditure Support Costs
325503
Expenditure Depreciation
15532
Gain Loss Investment
2667
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
41879
Gain Loss Other
0
Reserves
£310,807
Assets Total Fixed
41879
Assets Own Use
41879
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£510,478
Assets Total Liabilities
£241,550
Assets Current Investment
52176
Assets Total Assets And Liabilities
£310,807
Creditors One Year Total Current
241550
Creditors Falling Due After One Year
0
Assets Cash
£427,374
Funds Endowment
0
Funds Unrestricted
310807
Funds Restricted
0
Funds Total
310807
Count Employees
28
Charity Only Accounts
Yes
Latest Fin Period Submitted Ind
No
Fin Period Order Number
5
Ar Cycle Reference
AR22
Fin Period Start Date
1 April 2021
Fin Period End Date
31 March 2022
Ar Due Date
31 January 2023
Ar Received Date
19 December 2022
Income Donations And Legacies
28163
Income Other Trading Activities
523
Income Charitable Activities
610321
Income Investments
58
Income Other
0
Income Total Income And Endowments
639065
Income Legacies
0
Income Endowments
0
Expenditure Raising Funds
£0
Expenditure Charitable Expenditure
£620,432
Expenditure Other
0
Expenditure Total
620432
Expenditure Investment Management
0
Expenditure Grants Institution
0
Expenditure Governance
1374
Expenditure Support Costs
313095
Expenditure Depreciation
15532
Gain Loss Investment
3051
Gain Loss Pension Fund
0
Gain Loss Revaluation Fixed Investment
57412
Gain Loss Other
0
Reserves
£332,881
Assets Total Fixed
57412
Assets Own Use
57412
Assets Long Term Investment
0
Defined Benefit Pension Scheme
0
Assets Other Assets
£327,507
Assets Total Liabilities
£52,038
Assets Current Investment
49600
Assets Total Assets And Liabilities
£332,881
Creditors One Year Total Current
52038
Creditors Falling Due After One Year
0
Assets Cash
£255,881
Funds Endowment
0
Funds Unrestricted
332881
Funds Restricted
0
Funds Total
332881
Count Employees
26
Charity Only Accounts
Yes

06 Official extract

Charity Area Of Operation

Geographic Area Type
Local Authority
Geographic Area Description
Hertfordshire
Welsh Ind
No
Geographic Area Type
Local Authority
Geographic Area Description
Cambridgeshire
Welsh Ind
No

07 Official extract

Charity Classification

Classification Code
203
Classification Type
Who
Classification Description
People With Disabilities
Classification Code
202
Classification Type
Who
Classification Description
Elderly/old People
Classification Code
204
Classification Type
Who
Classification Description
People Of A Particular Ethnic Or Racial Origin
Classification Code
105
Classification Type
What
Classification Description
The Prevention Or Relief Of Poverty
Classification Code
102
Classification Type
What
Classification Description
Education/training
Classification Code
207
Classification Type
Who
Classification Description
The General Public/mankind
Classification Code
201
Classification Type
Who
Classification Description
Children/young People
Classification Code
113
Classification Type
What
Classification Description
Economic/community Development/employment
Classification Code
101
Classification Type
What
Classification Description
General Charitable Purposes
Classification Code
307
Classification Type
How
Classification Description
Provides Advocacy/advice/information

08 Official extract

Charity Event History

Charity Name
NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order
2
Event Type
Asset transfer in
Date Of Event
2025-02-12T00:00:00
Reason
Does not operate
Assoc Organisation Number
5029762
Assoc Registered Charity Number
1148793
Assoc Charity Name
HERTFORDSHIRE CITIZENS ADVICE SERVICE
Charity Name
NORTH HERTFORDSHIRE AND DISTRICT CITIZENS ADVICE BUREAU
Charity Event Order
1
Event Type
Standard registration
Date Of Event
2001-05-04T00:00:00

09 Official extract

Charity Governing Document

Governing Document Description
MEMORANDUM AND ARTICLES OF ASSOCIATION INCORPORATED 4TH APRIL 2001AS AMENDED BY SPECIAL RESOLUTION(S) DATED 25 MAR 2019AS AMENDED BY SPECIAL RESOLUTION REGISTERED AT COMPANIES HOUSE ON 09 APR 2019
Charitable Objects
TO PROMOTE ANY CHARITABLE PURPOSE FOR THE PUBLIC BENEFIT BY THE ADVANCEMENT OF EDUCATION, THE PROTECTION AND PRESERVATION OF HEALTH AND THE RELIEF OF POVERTY, SICKNESS AND DISTRESS IN PARTICULAR, BUT WITHOUT LIMITATION, FOR THE BENEFIT OF THE COMMUNITY IN NORTH HERTFORDSHIRE, SOUTH CAMBRIDGESHIRE AND SURROUNDING AREAS
Area Of Benefit
NORTH HERTFORDSHIRE, SOUTH CAMBRIDGESHIRE AND SURROUNDING AREAS

10 Official extract

Charity Other Regulators

Regulator Order
1
Regulator Name
Financial Conduct Authority

11 Official extract

Charity Policy

Policy Name
Risk management
Policy Name
Investment
Policy Name
Social media policy and procedures
Policy Name
Safeguarding vulnerable beneficiaries
Policy Name
Campaigns and political activity policy and procedures
Policy Name
Serious incident reporting policy and procedures
Policy Name
Volunteer management
Policy Name
Bullying and harassment policy and procedures
Policy Name
Complaints handling
Policy Name
Internal charity financial controls policy and procedures
Policy Name
Trustee conflicts of interest policy and procedures
Policy Name
Safeguarding policy and procedures
Policy Name
Complaints policy and procedures
Policy Name
Paying staff
Policy Name
Trustee expenses policy and procedures
Policy Name
Internal risk management policy and procedures
Policy Name
Financial reserves policy and procedures
Policy Name
Conflicting interests
Policy Name
Investing charity funds policy and procedures